General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,427 topics in this forum
-
- 2 replies
- 285 views
Is there a way to show the names of users inside a thread while they are viewing/reading that forum thread? I've tried a lot of adjustments, but there doesn't seem to be an option for that.
Last reply by usmf, -
- 1 follower
- 1 reply
- 248 views
We have this strange request few times, when some member leaves us and they don't want to delete their account for preserving content but want to disable all notifications. Is there a way, we can switch off all notifications for certain members from AdminCP?
Last reply by Morrigan, -
- 2 replies
- 491 views
Spammers are joining my community and sending private messages to other members without making any posts to the forum. Is there a setting in the ACP to prevent new members from sending private messages until they have X number of posts? Thanks!
Last reply by Tennman, -
- 2 followers
- 4 replies
- 768 views
Hi everyone, I quite cannot find how to easily ignore someone (hide his/her posts in the topics), especially on the mobile version. On the desktop version of IPB, hovering over the user's nickname displays a pop-in window, where I can find an option allowing me to ignore them. On the mobile version, on the other hand, I cannot figure out how, and did not find any documentation about this. I could not find an "Ignore" option directly on the user's profile, which would have been useful on the mobile version (Firefox / Chrome for Android). My IPB community is 4.5.3, and I did not turn off the option allowing members to ignore other members. Also, I u…
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 319 views
Hi there, I recently upgraded my test-install to version 4.5.4 and started installing my previously purchased apps and plugins. If I understood correctly, starting with version 4.5 there are no manual downloads from the marketplace from this site, I have to use the marketplace-integration in the acp of my forum. But how can I review the code that is now running on my server? I have to know what it does to the server and to the data of the users. Somebody has to be responsible in the end and IPS states clearly that they are not responsible for any damages. A quote from the acp: "IPS IS NOT RESPONSIBLE FOR AND YOU AGREE TO HOLD IPS HARMLESS FOR ANY POSSIBLE ISSUES…
Last reply by Daniel Wolf, -
- 1 follower
- 4 replies
- 390 views
Good Evening, Is there a way to change the link when the start new topic is clicked just in once specific forum? when the user clicks the button i would like to redirect them to another item. I know i can redirect the forum but I'm looking to do something else. Thanks
Last reply by Noble~, -
- 2 replies
- 829 views
Hi there, I am using a theme and at the top there is the name of my community. I am not seeing a place to turn this off anywhere in the theme settings, so I am assuming this is a setting within the Invision backend. Any ideas on how to turn it off so that there is no text over the girl's face? Thank you!
Last reply by Dean_, -
- 2 followers
- 11 replies
- 626 views
Can you send a message to all members that RSVPed to an event? For example you want to share the online meeting link just before the event starts, but only with the people who clicked RSVPed as 'going'. Is this possible without messaging each member separately? Ive had a play on my own forum and had a look around the Invision Communuity forum but cant find how to do this. Thanks in advance for your wisdom.
Last reply by lazzarus, -
- 2 replies
- 985 views
Hello, I am fairly new to IPS and I am loving so far after switching from Xenforo. However, I am having one issue. With Xenforo, I was able to set a node to be viewed by members, however other members topics were unable to be seen unless they were of a certain user group. Is that possible with IPS or am I just missing something? Thank you for your time.
Last reply by hashbrown, -
- 6 replies
- 371 views
Our forum is from 1998 and have been converted from original UBBThreds(1998-) to SMF(2012-) and then to IPS (2018-). When our members write a PM almost every time they also get a message from before 2012 in the conversation. My best guess is that there are some tags that is beeing mixed up and since we have converted several times, the error could be old. Is there a way to delete PMs from before 2013? Just cutting the line to the old forums PM-data?
Last reply by Daniel F, -
- 2 followers
- 12 replies
- 949 views
Hello, I currently have a WordPress blog with over 400 articles. I also use the forums, blogs and downloads from IPS. WordPress and IPS each have their own domain name. I created a plugin that automatically syncs WordPress users with IPS members. For convenience, I wonder if it would be a good idea to switch from WordPress to IPS Pages for the blog part and only use IPS. I have advanced use of WordPress. I am using blade as a template engine, webpack to compile the assets, use composer to manage plugins and I create a script that deploys my site from local to remote using my git repo when it's OK. I hate GUI to design a website, I don't want to deplo…
Last reply by Sonya*, -
- 2 replies
- 543 views
Can users get notifications through the normal native popup notification on the forum rather than by email only? If not is there a plugin for it? Thanks!
Last reply by bfarber, -
- 1 reply
- 285 views
Is there a way to have the PM inbox have its conversations be unique to the participants? In other words, I don't want the same user to be able to start 45 different conversations with me. It should always be the same conversation between the two of us. This is historically how all forum software I've interacted with operates and I find it preferable to the many conversations between the same users. Thanks in advance!
Last reply by CoffeeCake, -
- 6 replies
- 457 views
I see in the databases -> field section of the admin panel a note that indicates you can use something like the following: {$row->customFieldDisplayByKey('my-key', 'listing')|raw} I have no idea where these methods are documented? Can someone point me in the right direction? The developer docs are like "how to" guides... I'm looking for the actual API documentation and I have never had such a hard time finding API references. Thanks in advance!
Last reply by Hypervisor, -
- 0 replies
- 332 views
Hello, as a paid licensed user or IP I would personally thank you for this great software, help and time. I´m looking for an add-on which makes topics content only available via spending points. People (users of the forum) buy those points from "Store" and spend on topics they want to see the content of. To explain better I attached a few of screenshots. Which plug in or add on is this "points" system could you tell me please? I looked up in the market area and couldn´t find it.. Thank you! Damien
Last reply by Damien Denio, -
- 1 follower
- 8 replies
- 709 views
The forum said that I have dangerous PHP functions enabled. I opened the message and thought they would be listed there. But NO! Then why the message? It carries no information in this form. I have banned, but what is missing? disable_functions = escapeshellarg, escapeshellcmd, exec, ini_alter, parse_ini_file, passthru, pcntl_exec, popen, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, show_source, shell_exec, symlink,system;
Last reply by NAWAC, -
- 1 follower
- 1 reply
- 369 views
Is there a guest welcome notice or a way that I can do one for encouraging guests to register?
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 263 views
I've been developing a splash-page slideshow (all CSS) as a first encounter for people who visit my base URL. From that page, they can then click through to the main Invision site. So, first visitors who enter/click the base URL go to, say, www.mysite.com/splash, and they can then click through to www.mysite.com/welcome (the main Invision site). My problem is this: since my splash page is configured in Pages and set to be the default page for the main folder, whenever I click my site logo or the Home button I'm sent back to the intro slideshow, which is tedious to say the least. Can I/How do I redirect the Home button/logo to point not to www.mysite.com/splash, bu…
Last reply by LiquidFractal, -
- 1 follower
- 4 replies
- 393 views
On 4.5.4, I've an established, reputable member who posted a reply to a topic and it needs approval, simple enough, but I have no idea why! I've never had this happen before. The member reported their post wondering why it wasn't appearing as normal. There are no links in the post, no bad language. I must be visually impaired, there must be a reason stated somewhere, surely, but I can't see it in the post area or in the moderator CP., aside from it being listed for approval. Any idea where the reason is mentioned? Thank you.
Last reply by The Old Man, -
- 1 follower
- 2 replies
- 332 views
Essentially what I want to do is utilize the Blogs application as our content management system (guides, resources, documentation etc...). Is it possible to rename "Blogs" to something else like "Resources"? I understand that Blogs are DB entities and that this could intentionally not be feasible but if there is a way to just change the display name of the app I would love to know how. Thanks!
Last reply by LMX, -
- 2 replies
- 391 views
hello I change new domain . and get new Licensed URLs. change the 'base_url' => in "conf_global.php" the homepage and admincp'page work fine but I click any link on the homepage show me Not Found The requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. please help thanks
Last reply by bing11, -
- 1 follower
- 0 replies
- 599 views
Hello everyone, I was wondering if there is a plugin or an easy way to create custom blocks in pages. I would like to create a grid of several rows/columns with icons/text and a button. Is there a plugin that will allow me to easily create a page with as many blocks the way I want? See attachment. Thanks a lot
Last reply by OptimusBain, -
- 1 reply
- 690 views
I see in this forum and a few other ipb forums that they show the latest posts on the right. How do I have that on mine? Matt
Last reply by Adriano Faria, -
- 1 follower
- 5 replies
- 300 views
Hello everyone, I am struggling with searches on IPS. It seems that there is a three charts limit (which is fine, I read it can be changed in MSQL). The problem I am having is that I'm using special charts like # in the posts names and whenever there is a # the characters behind it are ignored so I can't find post names like #VAL. The post name is Valero Energy #VLO, and most members will use #VLO since it's the symbol for that stock. Other examples are Facebook #FB, Netflix #NFLX... If I type in NFLX, the topic will be found. If I type #NFLX it won't be found. Is there a way to include # in the searches or is it being used as a wildcard for something in IPS s…
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 724 views
Should abandoned registrations clear automatically? I have some that go back to February of this year, and one in the list from 2013. It's a small list, just curious why it's not clearing. Thanks
Last reply by Square Wheels,