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  1. You may want to open a support ticket on that, as it could be an issue. We had a problem with the download of the update yesterday, but they were able to fix it about a half hour after I opened the ticket. Hope you get it to work!
  2. Thanks so much! Did not know that was there. Will definitely share this with the staff handling the member accounts. 🙂
  3. Thanks. Good explanation. Does anyone know of a plugin or something that would show the date of last visit (not signin) by a member inside the member's account page in the AdminCP?
  4. Hey, this wasn't supposed to sound personal, and I didn't mean to hurt anyone's feelings. I guess we'll stick with the log-out button idea, since posting in the feature suggestions isn't going to help with this current issue. Thanks for the help.
  5. I'm surprised that this sounds like a foreign idea. The majority of websites that I have set to "remember me" time out at some point. The cookies don't always refresh. The idea that members never have to sign-in doesn't seem great. I understand not wanting to have to sign-in all the time . . . no one wants to do that. But every couple of weeks or every month is not bad and keeps your account from being accessible all the time -- and shows it as being active. Logging all members out will fix this one issue of needing members to sign-in to fill out required fields, but that will only help this one instance, correct. They sign-in again, and then they don't have to sign-in for more years. Some staff are going through old accounts to move members who have not been active in years. What's interesting is that there are a number of accounts that have not had to log-in for a year and a half, two years, etc. But they are active on a weekly basis. This has to be checked in the public profile, as there's no way in the AdminPC to tell if an account is in active use, other than sign-in date. It would seem better all around to require a long-in every now and then, rather than years apart.
  6. The reason I am asking is because it's definitely working longer than 90 days. Most staff members have not had to login for years as the forum still remembers their login. It's way too long, and we've also instituted some required fields that members need to fill out . . . but since many never need to login, they're not seeing it.
  7. Still hoping someone may have an answer on this. Is it edit that feature to a shorter amount of time?
  8. I'll open a support ticket . . . probably a bug with the update, then. Thanks!
  9. We're cleaning out some old accounts from over ten years ago. A couple of them have one or two posts attached that we want to leave in place -- so am deleting the account through AdminCP. I click the "leave content" option and then select the option to continue attributing posts to that user. However, every time it removes the attribution and shows the post as made by "Guest". I've done two accounts like this, and both did not work. Is this a bug?
  10. You're welcome. We have a board set up like this as well, but it's easy to forget about the setting! You can always go in through the AdminCP to manually increase the post count on that user's account, if that helps.
  11. Just bumping this today in hopes that someone may know an answer. Thanks!
  12. You're so welcome! Glad to help after receiving so much help here myself. Am posting these instructions, just in case someone else ends up with this problem. If you go into AdminCP/Community/Forums/Forums . . . Find the forum board where this member posted, and click the small Edit/Pencil icon at the right. Click the "Posting Settings" tab. Under the "Posts" settings, be sure that the "Increase content counts" button is toggled to the on position.
  13. Is it possible that you have the board where this post was posted set to no adding to post count?
  14. Thank you so much! I seem to have tried everywhere but there. Perfect. 🙂
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