Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Adlago,
22,929 topics in this forum
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- 0 replies
- 286 views
SInce updating to 4.1.4 the notifications are showing the RED notice, but I cannot access the content I cannot even "View all notifications" Something went wrong. Please try again. Error code: EX2048
Last reply by HippieDude, -
- 1 reply
- 268 views
im looking for 2 plugins the first one is : announcements - to replace the "global message" like a topic in the top of the forum the second : ranks of the forum - like Admins, manger, inspector, user, banned to be under my forum statics if you know what i mean thanks ffor everybody who's trying to help me
Last reply by ucjohn, -
- 1 follower
- 3 replies
- 296 views
How would you set outgoing email to a noreply address for notifications (get too many failures) but when sending bulk mail, it sends from an active mailbox? It seems Invision can do this with a noreply@ and support@. You'd have to edit the outgoing email in email settings every time you wanted to send a bulk mail, unless I am missing something. No place for a second one or any options in Bulk Mail. Thanks!
Last reply by chilihead, -
- 1 follower
- 8 replies
- 341 views
Previously we had a 100% private forum. We are now trying to open up a tiny bit so we are letting guests view 1 individual forum area and the topics etc. Problem is, in the category permission set for Guest... the option is grayed out. So I can't let them view that one individual forum area like we want as it needs to be able to view the category which grays out that option. All other permissions are checkable but not that one? Any ideas why or how I can change this? I've been through all the admin options I can think of... Thanks
Last reply by JLS, -
- 2 replies
- 280 views
when one enables memcache is the Servers section for the ip of your Server? i just want to be 100% sure.
Last reply by Netherlord, -
- 1 reply
- 294 views
Hello all i have a problem when i try to update to 4.1.4 this is what i get see screenshot
Last reply by glowpowner, -
- 0 replies
- 244 views
Hey there all, I am looking for someone to create a front page with articles please.. I am willing to pay for anyones time.. Regards, Paul..
Last reply by Nukeproof Mega, -
- 0 replies
- 247 views
Heya. I'm having some issues where random topics and userprofiles show the EX0 errorcode. Also, my sidebar suddely decided to stop floating on the righthand side and is now floating at the bottom of my forumindex. I can't afford any more downtime, is there a solution for these issues?
Last reply by PANL, -
- 1 follower
- 2 replies
- 266 views
Hello! Is it possible to merge two IPS4 communities? As far as I know, Converters 3.4 can merge two 3.4 communities into one. Will it be possible for IPS4 using IPS4 Converters? Or using other method? Thanks in advance!
Last reply by Ilya Hoilik, -
- 1 follower
- 2 replies
- 318 views
after upgrade to 4.1.4 I can't use forum ERROR template_store_missing can't log to ACP can't view forum can't ALL https://jk-forum.ru/
Last reply by TVplaneta, -
- 0 replies
- 294 views
Upgrade to 4.1.4: error with array merge (or similar); db table corrupted; error ex2 in entire community; archive contain "my-admin-renamed" folder, but init.php is with defaul "admin" and this cause issue; now i can work only if disable memcache and set to FileSystem. So, really, is best to risk with xss security instead of this upgrade -.-' - Now im on work to restore with r1soft backup (file and db). I attend next release.... :/ --- Ok, restore completed! Now im back with v4.1.3.2 and all works flawlessly
Last reply by ipbfuck, -
- 8 replies
- 479 views
Hi I've just tried to upgrade to 4.1.4 but the upgrade failed. Now my forum posts return this error: Something went wrong, error code: EX1146
Last reply by stelee, -
- 1 reply
- 300 views
We recently upgraded to the 4.x forum from 3.x and since then our YouTube Videos are no longer embedding. Users will see the Video Embed once they click the 'Post' button, but when the page refreshes back to show them their post; it's a link, and not the video embedding. I recently contacted support and they asked me to upgrade to the update that just came out today, but I honestly can't see that being a resolution; since we can see the video attempting to embed for a half-second as the post is created, then reverts back to a link. Any ideas/suggestions would be great! (I'll be upgrading to 4.1.4 here very soon, but I'm very doubtful it'll help)
Last reply by nodle, -
- 1 follower
- 0 replies
- 241 views
I upgraded and installed ips 4.1.4 again but the status updates are gone. I enabled them in settings but it's simply gone on my forum.
Last reply by Metor, -
- 1 follower
- 2 replies
- 242 views
I have no notice of 4.1.4 upgrade in my acp index. Are we supposed to download the entire package if this doesn't happen??
Last reply by DesignzShop, -
- 1 follower
- 8 replies
- 306 views
I've had a lot of emails tonight from the forum with #4H268/2 errors when joining the chat, is this an issue my end or with IPS?
Last reply by Artaru, -
- 1 reply
- 234 views
Hey, So today I created a profile field and it's not showing under Personal Information + it's giving me this. http://prntscr.com/95wnnl http://prntscr.com/95wnrc Could you help me please to remove them from my Personal Information or wherever it is? Best regards UKF
Last reply by TAMAN, -
- 1 follower
- 0 replies
- 274 views
Hi, does a list with variables or code for block templates exist? For example I want to have a block with name of last poster (not the thread author) time of last post within a thread number of answers first x characters of first post Has anyone the code for me?
Last reply by Claudia999, -
- 1 follower
- 2 replies
- 296 views
Is there any way where i can have any user in a group being able to edit ALL the articles in a database regardless of who is the creator?... With WIKI STYLE=OFF one can edit only their own pages. If i enable wiki then ALL can edit all articles.. Use Case: I created a simple helpdesk where i need ALL the members of AGENTS group to be able to edit ANY post, but USERS group must be able to edit ONLY their OWN topics. ALL should be able to comment. How i do it?
Last reply by EarthDog, -
- 2 replies
- 241 views
Not sure if this has been asked already. i looked through the forums a few pages back and seen nothing, as well as search. Is there a setting somewhere to allow members to accept who follows them? I know in 3.4 there was an option to accept friends but that went away with 4.0. Just wondering if there is some sort of permission that can be set to give users the option to accept followers with the option to request following someone. These are the only two options I see so far.
Last reply by Steven White_240231, -
- 4 replies
- 282 views
How/where do I tell what version of 4.0 I am running and if I need to upgrade?
Last reply by TheGreyWizard, -
- 1 follower
- 2 replies
- 289 views
I have installed everything that needs to be installed on the "Check Requirements" php file. However when trying to install IPS it gives me a 500 error, When pulling the error log it produced this error: "[Sun Nov 22 16:25:33.201984 2015] [:error] [pid 1476] [client 76.8.*.*:65193] PHP Warning: Uncaught exception 'ErrorException' with message 'require(/var/www/html/conf_global.php): failed to open stream: No such file or directory' in /var/www/html/system/Db/Db.php:103\nStack trace:\n#0 /var/www/html/system/Db/Db.php(103): IPS\\IPS::errorHandler(2, 'require(/var/ww...', '/var/www/html/s...', 103, Array)\n#1 /var/www/html/system/Db/Db.php(103): IPS\\_Db::i()\n#2 /var/w…
Last reply by shyest, -
- 1 follower
- 4 replies
- 319 views
I'm attempting to clear my cache after moving to my forums from a folder to subdomain. In 4.1 there doesn't seem anyway to do this except going to System -> Support -> Something isn't working correctly. Only when I try to continue I am told " Your PHP memory limit is set to 96 MB but should be set to 128M or more. You should contact your hosting provider or system administrator to ask for this to be changed. " and cannot continue to reset my cache. Any help how to reset the cache while having less than 128M memory limit would be appreciated!
Last reply by MADMAN32395, -
- 2 replies
- 271 views
How do you insert youtube videos so the screen shows up and not just the link. What ever happened to the old Tags? I use the media tag in 3.4.X.
Last reply by nodle, -
- 2 followers
- 6 replies
- 395 views
Ah... I tried to optimize URLs a bit and changes this titles for tho HTML pages I have. Now all records (articles) are returning "can't be found error" with a code error 2T252/2. I tried to remove the URL settings or change it. The records are still showing the path of initially changed URL path. How should I repair this mess?
Last reply by opentype,
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