Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,566 topics in this forum
-
- 6 replies
- 158 views
This is very Wired, It comes up and works, other times when refreshing the page it comes up with an error. Image And this It's the same theme, To fix this refresh again and it comes up
Last reply by EmpireKicking, -
- 0 replies
- 134 views
Trying to prepare for the upgrade from IPB 3.4.7 to 4.1.2 and after upgrading the database to MySQL 5.5, the forum went down with a "Drive Error". How I updated my database was by creating a backup of the current database, created a new database on MySQL 5.5, restored the files to the new database running on MySQL 5.5, and then connected via my conf_global.php file. Anyone else have issues with this? My hosting contacted me... Database tables were missing and they fixed it.. Problem solved!
Last reply by John_C, -
- 1 reply
- 155 views
Is it possible to use Activity Streams for new topics posted only (no posts within topics)? The timeline would be based on when the topic was created rather than last post.
Last reply by chilihead, -
- 1 follower
- 4 replies
- 306 views
I need help asap. Tickets not being read. Forums are down getting Sorry, there is a problem Something went wrong. Please try again. Error code: EX144 Contact Us I'm clueless with this stuff and need help asap.
Last reply by Joel R, -
- 7 replies
- 187 views
Hi Is there some setting I have done wrong perhaps as my advanced search just goes to Fatal error: Class '\IPS\Helpers\Form\' not found in /home/outdoormuckersco/public_html/community/system/CustomField/CustomField.php on line 686 http://www.outdoormuckers.co.uk/community/search/ thanks
Last reply by kar3n2, -
- 3 replies
- 172 views
Say I create a profile field called position how do I display that in profile instead of groupni wanna display there position there directly under there name what is code snippet to do that
Last reply by taylor.m@warriorpointe.org, -
- 2 replies
- 196 views
Can anyone point me in the direction of where I can change the tabindex on submit buttons? I was so used to just hitting tab -> enter to submit a post, now it's tab -> tab -> tab -> enter.
Last reply by Dennis_87, -
- 3 replies
- 217 views
Anytime when I or my users want to create a topic recive error EX2048
Last reply by Stirbu Daniel, -
- 1 follower
- 1 reply
- 188 views
What are the CHMOD permission values for IPB 4.0/4.1? The only CHMOD info I can find in the knowledge base relates to 3.4.
Last reply by The Old Man, -
- 2 followers
- 14 replies
- 402 views
What do you use for your two file settings?
Last reply by Ahmad E., -
- 2 followers
- 8 replies
- 225 views
Just upgraded to 4.1.2 and the editor looks like this: Any help please?
Last reply by Angel Costa, -
- 3 followers
- 4 replies
- 421 views
Hi all, I've spend my half day today to understand how to set up an Amazon S3 account to work with my attachments and files from IP.Downloads, I don't know if everything it's ok because when I want to upload an attachment it appears a message about time out. In Downloads the file seems to be uploaded but after hit the submit there is an error. In Amazon S3 console these 2 files are in the bucket and I don't know why they are in. Does anyone knows what can I do?
Last reply by Ioannis D, -
- 3 replies
- 227 views
Instead of redirecting to the page the sign out was initiated from it now goes to the board index. How can I get back to the previous behavior. For specific application needs, I need it to forward back to the page the user clicked "sign out" on. Sign in redirection works great. Forwards right back to my application like I need it to but since the upgrade from 4.0 to 4.1.1 sign out goes to the back to the index.
Last reply by CA3LE, -
- 4 replies
- 316 views
On AdminCP GD has quality settings available for JPG and PNG. But ImageMagick has no settings. Is this correct? Do I have to set the quality through SSH?
Last reply by thetrials, -
- 1 follower
- 2 replies
- 156 views
I thought I would ask here before I logged an "unnecessary" bug report. Basically, I as admin and another group have the permission to edit posts indefinitely. When I accessed the post, I cannot scroll the post and certain editor icons are greyed out (custom and default theme). The quoted text areas and spoiler text has been corrected since the gif was taken. Anyone got any ideas as to what might be causing this?
Last reply by craigf136, -
- 0 replies
- 166 views
Hey there, I've just sent a request to support but thought someone might have a solution here. After upgrading all the board pages such as /login, online staff ect give the error 2T187/2. I can't login to the front end of the forums (while /admin login works fine). It will not load any type of service page within the forum. Any thoughts appreciated, Thanks
Last reply by Atherys, -
- 1 follower
- 2 replies
- 196 views
When trying to create a page with filename 'events' I get the following message - "This folder name cannot be used as it causes a URL collision with another installed application." What application uses that filename and is it possible to change it? I'm guessing it's calender but wasn't 100% sure.
Last reply by Nathan Explosion, -
- 0 replies
- 117 views
When I add a 'post feed' block to my forum, the links titled 'posted xx minutes ago' have links which don't work. When clicking on of those links a page is shown containing the following text: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2S136/C Sample link: http://www.fitnessforum.nl/topic/13665-aankomen/?do=findComment How would I go about fixing this?
Last reply by Tomas Hastings, -
- 1 reply
- 156 views
Hey, i just got an external system and would like to integrate it closer to my forum. The first instance would be to match the header & footer with the page. Since i want to serve also the whole functionality, im wondering if there is an option to hook the whole suite (top bar, menu) at some point and integrate it into my framework. I know that phpbb has such a functionality, just wondering if IPS has the same. The page cannot be driven by the CMS Application itself, since i have a complex database. Regards
Last reply by VizionDev, -
- 1 reply
- 266 views
found a bug, however you create any hook on template core/front/global/breadcrumb. it will get error: Whoops \ Exception \ ErrorException (E_PARSE) syntax error, unexpected '}' <ul{{if $useMicrodata}} itemscope itemtype="http://schema.org/BreadcrumbList"{{endif}}> <li{{if $useMicrodata}} itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"{{endif}}> <a href='{setting="base_url"}' {{if $useMicrodata}}itemprop="url"{{endif}}> <span {{if $useMicrodata}}itemprop="name"{{endif}}><i class='fa fa-home'></i> {lang="home"}{{if count( \IPS\Output::i()->breadcrumb )}} <i class='fa fa-angl…
Last reply by Adriano Faria, -
- 1 follower
- 12 replies
- 390 views
I have 4.0.x My forum posts index fine in google, but database articles doesnt. I wonder why. Sitemap is okay, articles is in it etc. Robots.txt doesnt block anything related Articles are in front page http://hoitajat.net/ http://hoitajat.net/hoitotyo/ajankohtaista
Last reply by Owdy, -
- 1 reply
- 222 views
hi, Where can I get a downloadable profanity filter?
Last reply by AndyF, -
After the upgrade I've had several different members with issues editing their own posts made before the upgrade. This includes section mods. I've checked their permissions and edit posts/content is checked. There is NOT a "Save" button. Instead, there's a "Submit Topic" button. Anyone run into this ? When they submit the changes they get: Sorry, there is a problem Something went wrong. Please try again. Error code: EX2 On the quote issue a member will see just the date and user of the original post...if you click the grey down arrow icon to the left of the date another arrow on the right shows up to the far right of the grey quote box that wil…
Last reply by Richey, -
- 1 reply
- 159 views
[[Template core/admin/dashboard/dashboard is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] This is the error I am getting, what do I need to do to fix this ? is our masthead the reason ? this is our test website http://www.sosinvision.com.br/lockon/index.php?/portal/ this is our website http://www.sosinvision.com.br/lockon/index.php?/portal/
Last reply by thomasdw, -
- 3 replies
- 183 views
I have created Pages and placed them into the primary pull-down menu in 4.1.2, but I cannot get them to display in a proper order, I have them correctly aligned in the admin panel and they are placed in alphabetical order. When I use the pull down menu, they have an order that will not change. Any ideas on how to fix?
Last reply by GarethM,