Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,924 topics in this forum
-
- 0 replies
- 276 views
Hello, So it's been brought to my attention that all members can see admins activity on the admins profile. These members can't see admin forums but can see the posts on the admins activity feed. Anyone know how to fix this?
Last reply by Bracer50, -
- 0 replies
- 395 views
We love the invision board as we want a profile membership based cms which invision delivers but the crm and marketing apps are limited or not exsistant. Howcan we go about intergrating ip4 with HubSpot crm? any answers greatly appreciated thanks
Last reply by Julian Jenkins, -
- 0 replies
- 244 views
Hi all, I have finally found someone who has created a tile layer of the UK Airspace. My simple (I hope) question is this: How do I add it to the list of available overlays in the admin CP? I can see the 'available overlays' and want to add mine in to that list. Many Thanks in advance for your help! Kind Regards Simon Westmore
Last reply by Simon Westmore, -
- 1 reply
- 230 views
Hello, I did an upgrade from 4.1.13.2 to the latest version 4.1.16.1. After the upgrade everything seems to work perfectly except the recent status update widget. When pressing "submit status" from the widget, nothing is posted. It just seems to refresh the page. I already tried via support -> something is not working. Every plugin and application is disabled and i'm on the support theme. Seems the ajax posting is not working. When posting a status from my profile page it works. Any1 had any experiences with this? Thank you for your time
Last reply by kRSB, -
- 0 replies
- 241 views
Does anyone know if its possible to add fields to the team profile of the staff directory? I'd like to add the ability to display a couple of icons, which would then like a website and Twitter if the links are provided. Does anyone know how to do this?
Last reply by Joey_M, -
Hey, how can I make a backup of my iP.Board forums?
Last reply by Rhett, -
- 1 follower
- 1 reply
- 279 views
at the moment someone who validates gets member but i want to change it to a different group, but cant find where i do so...can anyone help
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 252 views
Hello, is it possible to change the attachment file and the source of the images, to guide the cloud, for example. Google Drive?
Last reply by Joel R, -
- 1 follower
- 0 replies
- 234 views
You can view unread posts only a section of the Forum?
Last reply by DSystem, -
- 0 replies
- 238 views
i have noticed that ipb4 wont let you have 2 question challenge on sing up this should be add? or how do you add this
Last reply by sweethoney, -
- 1 follower
- 2 replies
- 513 views
My website is here and I'm using the dark version of the default theme: I understand that this is provided without official support so I'm hoping someone here can help me. I really like the theme but there are two problems that I can't figure out how to solve: The search box has a dark background but the text is black. The WYSIWYG editor has a white background, which is fine, but when quoting another post the quote box is dark but the text colour from quotes is not maintained. As such, quotes in the editor show up with dark text on a dark background and are almost unreadable. Other text entry (e.g. user profile) works fine since they're all just…
Last reply by Tunga, -
- 2 replies
- 237 views
Hello Is there a simple way to remove a member from following me? Currently when I ban a member it doesn't remove him as a follower, if i wish to do that I have to set him as active again (because I can't sign in into banned accounts ) and then ban him again Is there a better method?
Last reply by Kenneth Baker, -
icon active
by Riksa- 4 replies
- 247 views
Hello, how can i put an icon active, because I want to replace the iconic image? Do I need to do something encoding to a file? Thank you!
Last reply by Riksa, -
- 2 followers
- 3 replies
- 250 views
Hello, actually I use only the forum APP, but I want to create a social site, creating diferents groups, with subscriptions to diferentes groups, with separate contents for diferent groups... Similar to Jomsocial in Joomla. Is it possible with the IPS4 apps?
Last reply by opentype, -
- 1 follower
- 1 reply
- 441 views
I just went live with my board and I'm getting a HTTP ERROR 500 after the site was working fine. it came back up on it's own but went back down. this is not good for business. Any thoughts on the problem?
Last reply by Aiwa, -
- 3 followers
- 8 replies
- 320 views
I just finished converting vB content into IPS 4 and when I look at Blogs, all my blogs appear to me fine. When I look at my list of members, everything appears to be fine. However, when I go into AdminCP and click on Community ? Blogs, to list the blogs, I get a list that says Member Has Been Deleted over and over. No username are on any of the pages. Please help.
Last reply by Chris027, -
- 3 replies
- 338 views
I have recently installed the latest update for IPS and it seems to have broken a few custom error messages that I was using on a few pages. Basically I was running a few checks on page load, and if they failed I would use: \IPS\Output::i()->error("Message", "CODE"); However, it seems to be broken now. Is there a different way to achieve displaying an error message or is it just me that this isn't working for? Thank you! EDIT: I just did a little more digging and it almost seems as though ->error is handled by the theme to display the message? With that being said, could it be that my theme is not configured to ha…
Last reply by Simon Woods, -
- 1 follower
- 16 replies
- 517 views
Hi, just got IPB a week ago and it suddenly stopped working. Any quick solutions to this? The vanguard-rs.ipbhost.com page isn’t working vanguard-rs.ipbhost.com is currently unable to handle this request. HTTP ERROR 500
Last reply by tpasa, -
- 1 follower
- 4 replies
- 295 views
Hi, just wanted to ban a complete domain for using in image urls. In the last couple of weeks we get a lot of posts containing transparent counter pixels from one domain. Now I tried to blacklist this domain but it doesn't work. Any ideas?
Last reply by Apfelstrudel, -
- 2 replies
- 351 views
hhhhh so i've been using IPB for years with a separate CMS built in php. recently i made the decision to upgrade to 4.x and get Pages so I could pull the two halves of my site together. however, I am struggling to adjust to invision's Pages app and I feel like I've already tossed one too many dumb questions at the official support. I also haven't had much luck searching, because as it turns out "Pages" and "IP.Content" are sort of generic terms ;; what I'm trying to do, for starters, is create basically a feed of topics from our news forum. so I first looked at the preset blocks pages includes... but they're not quite what I'm looking for. the Topic Feed block sou…
Last reply by AmethystBlack, -
- 4 replies
- 263 views
i dont know where to post this they have no forum for this witch they should i just got this bug how to fix UnderflowException: (0) #0 /home/----/public_html/applications/core/modules/admin/promotion/seo.php(322): IPS\Db\_Select->first() #1 [internal function]: IPS\core\modules\admin\promotion\_seo->IPS\core\modules\admin\promotion\{closure}('8') #2 /home/----l/public_html/system/Helpers/Tree/Tree.php(132): call_user_func(Object(Closure), '8') #3 /home//---public_html/applications/core/modules/admin/promotion/seo.php(368): IPS\Helpers\Tree\_Tree->__toString() #4 [internal function]: IPS\core\modules\admin\promotion\_seo->_manageMetatags() …
Last reply by sweethoney, -
- 1 follower
- 2 replies
- 344 views
I am running IPS4 and my some of my users are experiencing an issue with adding images to posts. What is occurring is that the "Drag files here" portion of the reply window is not showing up and it is happening across several browsers. I have recommended clearing cache, which has not helped and these users are all within the same group with the needed permissions. Again, not all users, just a few. IPS says this is not a known bug. Any recommendations?
Last reply by Joel R, -
- 1 follower
- 1 reply
- 410 views
I ran a conversion of a vB 4 database and noticed several background processes running on the admincp dashboard. I clicked to run them manually, but I receive this error after about 30 seconds of doing this. It happens every time with the same error. Any help resolving the issue is greatly appreciated. Error: Call to a member function select() on null (0) #0 /srv/http/example.com/root/html/applications/convert/sources/App.php(449): IPS\convert\Software\Blog\_Vbulletin->__construct(Object(IPS\convert\App), false) #1 /srv/http/example.com/root/html/applications/convert/extensions/core/Queue/RebuildContent.php(101): IPS\convert\_App-&g…
Last reply by Chris027, -
- 1 follower
- 11 replies
- 774 views
im going to show you how to remove the <h1>forums</h1> tags for members who is new to ipb go to theme that you are using and find page header end edit the title what it is doing its puting forums as your h1>tags in search on google and here is the results when you change the title i use internet business promoter for my website check
Last reply by sweethoney, -
- 2 replies
- 321 views
Hello everyone, I finally managed to launch our forums but I found out that I am not able to upload any cover picture to my profile. More users are also affected by this issue. I set up that administrators can upload 4996kB for the cover picture. I made sure that the settings are allowed. I get the error "There was a problem processing the uploaded file. -200" once I try to upload any .jpg image as a cover picture. Any idea what is happening? I've got also php info file here - http://forum.blizzfan.cz/infos.php Thank you.
Last reply by Sabiza,