Problem with "Insert Image from URL"

[LukasGr.]

Hi guys,

I am struggling with an annoying problem on my board and I am not sure if this is even a bug or I am retarded.. While here on the official board I can insert media from IMGUR with no problem I can't insert a image url from img on my board.

As an example:  http://i.imgur.com/M42g7VG.jpg (It's from a game called Crowfall)

Here I can insert the image via external URL with no problem. But on my board all I get is this:

I tried to find the issue at the ACP settings but everything seem to be okay there! Any ideas what I might have missed!?!

[LukasGr.]

Moreover, shouldn't it automatically insert it as an image if I copy&paste the URL into the CKEditor?

This is ACP Settings for posting Images:

[SaltyBart]

2 hours ago, LukasGr. said:

Moreover, shouldn't it automatically insert it as an image if I copy&paste the URL into the CKEditor?

This is ACP Settings for posting Images:

With version are you on ? 

 

I had this on 4.1.14.1

 

[LukasGr.]

I am on the most recent version: 4.1.14.2 having this since 4.1.14 and hoped each time the upgrade will fix it. But now it's getting quite attention from our users complaining about it and I need to fix this. If no one here can help me I might need to open a ticket. 

[SaltyBart]

I think submit a ticket is the best idea. 

[LukasGr.]

Another issue I am struggling with: Why do I have 2 folders of attachments when I am selecting "insert other media" -> "Insert existing attachment"? And how can i delete those folders? 

see here:

[Fiestaclub]

Same problem here since 4.1.14. In 4.1.14.2 it is still there.

It works here on the board when I copy & paste the URL directly in the editor or 'Insert image from URL' but fails on my board.

Any news on this?

[JanKB_merged]

I'm also getting the pink box when trying to use 'Insert image from URL'.  

LukasGr and Fiestaclub, did either of you ever find a solution?  I tried raising a support ticket, but was told that it was probably due to a problem on my server and maybe I should consider using their hosting service!  

[PPlanet]

Yes, I'm having the same problem. That's too many people experiencing the same, it sounds odd for it to be dismissed as a server problem. And if it is, there should be something we could tell our hosts at least.

[LukasGr.]

Still this issue.. no helpful advice from IP Support unfortunately so far.. I am tired of opening tickets.. 

[opentype]

There isn’t much people can do here in the forums. It is most definitely a problem of the connection between the server/client talking to the external site (like IMGUR). 

Try to narrow it down more first. Is it IMGUR only or all/other sites? Is is related to certain users/browsers? Should you find that it’s really every IMGUR image for every user/browser on your specific site and it works on all other IPS 4.1 sites and with all other image services on your site, well, then IMGUR has probably blocked embedding for your domain and you need to talk to them. 

[Adlago]

On 29.08.2016 г. at 4:11 PM, LukasGr. said:

Another issue I am struggling with: Why do I have 2 folders of attachments when I am selecting "insert other media" -> "Insert existing attachment"? And how can i delete those folders? 

 

I think that this issue is at all clients who do not use APP 'downloads'.

This is certainly a bug. I don't use APP downloads. This issue I have a live site 4.1.16.1 and 4.1.17 alpha test site too.

I found and now use this solution:

Open in your theme template "core-global-editor->myMedia

find closing tag '</h3>'  and remove this code after him

<ul class="ipsSideMenu_list">
							{{foreach $mediaSources as $k}}
								<li>
									<a href="{url="app=core&module=system&controller=editor&do=myMedia&tab={$k}&existing=1"}" id="elEditor{$editorId}AttachTabMedia{$k}" class="ipsSideMenu_item {{if $currentMediaSource == $k}}ipsSideMenu_itemActive{{endif}}">{lang="editorMedia_{$k}"}</a>
								</li>
							{{endforeach}}
						</ul>

 

[JanKB_merged]

On 10/27/2016 at 11:43 AM, JanKB_merged said:

I'm also getting the pink box when trying to use 'Insert image from URL'.  

I now have an explanation to why this was happening on our site.  Our forum is hosted on a shared server and the hosting company do not allow 'loopbacks' i.e. the server is unable to make requests back to itself .  So when we try to embed an image that is hosted on the same server (which we frequently do), the request fails.

However we can still post images by typing html code into the source version of the post box.

[PPlanet]

I installed the image button plugin for the editor; the problem does not happen using that instead, and it's also in a more obvious place than the "insert other media" menu.

[JanKB_merged]

Can you tell me where to find the image button plugin, PPlanet?

[Joel R]

6 minutes ago, JanKB_merged said:

Can you tell me where to find the image button plugin, PPlanet?

Go to the website for CKEditor and search their plugins.