Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by teraßyte,
23,006 topics in this forum
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- 2 followers
- 5 replies
- 711 views
So I had my first member want to delete their account under "GDPR". I've never deleted an account before, I just don't like the idea of removing content but anyway... If I delete their account in admin, does it keep their posts? Am I allowed to keep their posts? What about IP information? I just think it would ruin the forum if I'm deleting members and all their posts, some of which have tens of thousands.
Last reply by Dean_, -
- 2 followers
- 0 replies
- 454 views
Any way of being able to purchase tickets for a small event or similar? Making use of the calendar would be beneficial.
Last reply by optrexnz, -
- 1 follower
- 8 replies
- 348 views
Advice, tips, instructions plz on how to center a Google adsense code via either pages > blocks or acp > advertisement option
Last reply by Fierce God, -
- 3 replies
- 303 views
Does anyone have a suggestion as to how to repair this? It has been this way for some time, through several upgrades. As you can see, it is on the right side of the index page.
Last reply by cofee_iv , -
- 1 follower
- 9 replies
- 388 views
This technical stuff is above my head. Could someone tell me what I need to do to fix this? This is the error I receive when trying to log in using FB Further, I used to be able to share a post to Facebook, but can no longer. Does anyone know why? Are these issues one in the same? For that matter, it appears Twitter login doesn't work, either.
Last reply by cofee_iv , -
- 1 follower
- 5 replies
- 289 views
Can someone be so kind as to help find the way to add the social media login handles to my guest msg plz and thanks in advance
Last reply by Fierce God, -
- 6 replies
- 302 views
Following a migration of the site, everything went well (well transferred database, change urls for uploads and datastore files, the chmods are correct) but here is impossible to connect. For login the popup window opens well but then it points to the file / login or when I try to register, it points to the registered file, but since there is not it put me an error page 404. I do not know where the problem came from, if a charitable soul could enlighten me, I thank you for it. I want to point out that I can connect to the admin panel. http://last-warriors.fr IPB v 4.4.2
Last reply by Lastwarriors, -
- 1 follower
- 5 replies
- 313 views
Today I accidentally deleted around 3,000 threads in a forum and was hoping someone could advise how I can get them back by using a backup I did previously. Basically I need to somehow import the threads, posts and attachments from one forum in my backup (done yesterday) to my live site. Any advice...thanks
Last reply by Rhett, -
- 0 replies
- 266 views
Hi there! I'm looking for some advice on how to most smoothly update my custom profile fields. Right now, we have a bunch of 'badges' members have on their side panels next to posts to show other members information (we are a Harry Potter RPG). We have a LOT of badges, and have a couple different fields (ie, Hogwarts House) to keep things organized. Our field type is 'select box' (the drop down box) and we would like it to show a different image for each selection (ie, we choose Hufflepuff, they should have a Hufflepuff badge in that area). We uploaded the images to our skin as a resource as a place to store them (because it saves the file name instead of randomizin…
Last reply by DaisyB, -
- 3 replies
- 327 views
Am moving my community to a cloud server with a LAMP setup After some back and forth with support, they recommended a recursive application of 755 and 644 to all folders and files respectively, however when trying to upgrade an already installed application got an error indicating a specific file should be 777 instead of 644 in order to make the necessary changes They recommended a recursive CHMOD 777 on /applications and /plugins but even with this applied I am unable to install or upgrade any Applications due to permission issues Has anyone had an issue like this?
Last reply by SJ77, -
- 1 follower
- 2 replies
- 323 views
I have guests able to post with admin approval. Since the update, there is a broken image when guests post and also when they write on their form. The image address is 84c1e40ea0e759e3f1505eb1788ddf3c_default_photo.png I tried to upload an image with that name and that didn't see teem to work. Any help is much appreciated
Last reply by GoDuBois, -
- 1 reply
- 302 views
Hello, im trying to setup paypal payments but i dont know if i need to create a REST API apps or NVP/SOAP API apps in PayPal. Which of those is the right one and will notify me about refunds / chargebacks etc. Regards, Xenos
Last reply by Rhett, -
- 3 replies
- 247 views
Wondering about Profile Tabs count How many profile tabs can be shown on profile page before either cut off, doesnt show anymore, or possible errors? or possible start of new row I ask this cause it seems that a lot of major third party apps have the tab in it to display on profiles, and we plan on asking for custom mods to be for tabs on apps don't have this IMO - I like this, and think it's great, and hoping that it will start a new row of tabs? this helps to not clutter the menu screenshot of why i ask this.....thinking that i am missing a tab or two (2 files call for a tab in profile and i don't see them)
Last reply by Adriano Faria, -
- 4 followers
- 8 replies
- 586 views
Some members are getting a -200 error when uploading files. I experienced it myself too when I was away from home with slower internet for a few days. I'm guessing its timing out because its taking too long to upload? Any ideas how I can fix this please
Last reply by Saurabh Jain, -
- 1 follower
- 17 replies
- 804 views
Hive mind ... When email notifications are sent out to our members, the font varies between 'Ariel' and 'Times New Roman,' depending on the notification type. For example, digests are generally sent using 'Ariel,' but a private message notification might go out as 'Times New Roman.' Is there a way to set the font for all automatically generated email notifications? Ideally, I would sent everything to Ariel as that matches our organizations branding guidelines. Thank you for any insights you may have!
Last reply by USCJ Digital, -
- 0 replies
- 225 views
I checked my app settings and it seems like it auto deleted my existing app. Now twitter wants me to apply for a new one with all these more more difficult requirements. I really don't like this one bit. It's making it impossible to promote to twitter.
Last reply by SJ77, -
- 2 followers
- 4 replies
- 259 views
Hi, I'd like to modify some of our emails – in particular to put PayPal donation buttons into them. Also I recall seeing somewhere a plug-in or an application which allows you to place advertisements into emails. Can anyone help with either of these queries please? Thanks
Last reply by Joel R, -
- 1 follower
- 3 replies
- 319 views
I can see they are passed as a url encoded string, like follows: data:image/svg xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1024 1024" style="background:#a462c4"><g><text text-anchor="middle" dy=".35em" x="512" y="512" fill="#ffffff" font-size="700" font-family="-apple-system, BlinkMacSystemFont, Roboto, Helvetica, Arial, sans-serif">M</text></g></svg> But I don't see this directly called out in the member data base table. Just if a member has a custom photo. Any ideas on how to query the database and construct these svg type profile (letter) photos? Thanks!!
Last reply by Fast Lane!, -
- 1 follower
- 1 reply
- 280 views
Hi, i have installed IPS 4 under www.domain.com/community/ now i want to change the installed path / folder to www.domain.com Is there any tutorial how to do this? Thanks
Last reply by Aiwa, -
- 2 followers
- 3 replies
- 313 views
Hello, Would it be possible to tweet every newly created topic to Twitter ? Regards
Last reply by BankFodder, -
- 1 follower
- 2 replies
- 256 views
Hello, I don't know why, but under some discussions time and date doesn't appear: I tried to change the theme and the problem remains. Any suggestions? 😕
Last reply by Amy Pond, -
- 2 followers
- 5 replies
- 392 views
For desktop users it seems to be fine, but for mobile users a little bigger font is needed What are the best practices and how can we implement same in IPS Please advise
Last reply by Saurabh Jain, -
- 0 replies
- 214 views
Are there any gotchas or problems to be aware of? Will people need to reset their passwords or anything like that? Thanks JM (I know I can't do this in CIC, will need to be a support request)
Last reply by socceronly, -
- 2 replies
- 481 views
Is there a way to embed an iFrame (video, etc.) in a forum post? I am looking for a way to include videos directly in my community that are too large to upload to our community in the cloud (file size limit is 511MB). Thanks for any insights you may have!
Last reply by bfarber, -
- 1 follower
- 1 reply
- 246 views
Hello, When I create an event in calendar app, I have this error in Location field: This page can not load Google Maps correctly. And this error in my browser console: This API project is not authorized to use this API. Please ensure this API is activated in the Google Developers Console: https://console.developers.google.com/apis/api/places_backend?project=_ For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key In the google console is enabled and I have statistics records until a few hours ago, so it seems to work correctly. Google maps integrati…
Last reply by bfarber,