Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 1 follower
- 2 replies
- 309 views
I want to place Google search code so that it produces this I'd be grateful for a pretty detailed steer in simple language! Thanks
Last reply by BankFodder, -
- 2 replies
- 266 views
I upgraded to the latest version earlier this week. Everything went smoothly. Forum has been up and running for several days with no problems. Woke up this morning to a forum crash. 😞 Checked the diagnostic tool in Admin/Support, it reported no errors, so I ran a MySQL database repair which usually fixes most problems. However, now when I try to view my forums, I get this error message: [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] The big problem now is I am also locked out of AdminCP! All I see when I log in is this: e…
Last reply by jdbfd_merged, -
- 0 replies
- 232 views
In the AdminCP, on the Members list page, it looks like this: I have a custom profile field that members fill out during registration. Is there any way to have that field's data shown on this page just like Display Name, Email Address, Joined, Group and IP Address are shown? Thanks.
Last reply by cpinc, -
- 1 follower
- 5 replies
- 307 views
Hello.,. After updating to version 4.4.2, the option to upload photos in the profile of the users in the ACP module is not possible, the action when pressing the button does not activate anything to allow loading. It also does not work when you drag a photo. when opening this option, a 500 error is generated in the js.php file ....applications/core/interface/js/js.php The permission for the file, I understand that it is correct. Any ideas that the community can contribute .. ??? Actions done: Clean cache Force use default theme (ACP) Support case (it was possible to identify the file that generates the 500 error) …
Last reply by bfarber, -
- 10 replies
- 729 views
On 4.3.6 - is there any way to display a link to an attached image rather than the previously uploaded image itself when a post is quoted please?
Last reply by RMweb, -
- 1 follower
- 0 replies
- 270 views
reCAPTCHA banned in China. Solution: You may try recaptcha.net. It's offical and accessible from China. Just change https://www.google.com/recaptcha/api.js?render=explicit to https://recaptcha.net/recaptcha/api.js?render=explicit in front end, and https://www.google.com/recaptcha/api/siteverify to https://recaptcha.net/recaptcha/api/siteverify in back end, and it should work as expected. I want to replace ALL of th…
Last reply by Gaius Kong, -
- 0 replies
- 268 views
How to target the footer links? I wish to change the footer links color in the specific page. I'm able to just change the background image for a specific forum (say pageid=6): [data-pageapp="forums"][data-pagecontroller="forums"][data-pageid="6"] {background: url({resource="Seven Planets.jpg" app="forums" location="front"}) no-repeat center top scroll #000; height: 100%; background-attachment: fixed; background-position: center top;background-blend-mode:screen; background-size: cover; } How to change the footer links color for just that page? I tried words like footerlinks, elfooterlinks, navlang, but none of them worked.
Last reply by Gaius Kong, -
- 2 followers
- 5 replies
- 367 views
I'm able to target the header and make a gradient shift for two colors: #ipsLayout_header>Header{background: linear-gradient(#3e6eb2, #144580)} I'm able to target the whole background: body{background: url({resource="whatevername.jpg" app="forums" location="front"}) no-repeat center top scroll #000; height: 100%; background-attachment: fixed; background-position: center top; background-blend-mode:screen; background-size: cover; } I am unable to target JUST the home/index page (but not the sub-forum pages). I tried combinations of #ipsLayout_body, Home, container, contentArea, content, etc. to no avail, because these words appear in every pa…
Last reply by Gaius Kong, -
- 0 replies
- 292 views
Hey guys, I'm having trouble while making a new theme for my site DiamondGarden.net. On the theme "FROOT," the height is perfect in the banner for the logo and picture attached, but in "The Family Jewels" banner the height is huge and I would like to make it the same height as the first. Can someone please help me figure this out? Thanks in advance.
Last reply by Vesemir, -
- 7 replies
- 448 views
Hello! I wonder where I can find color for post border, I want to use it for border of ad after first post. Thank you!
Last reply by ЛЕНИН, -
- 3 followers
- 0 replies
- 246 views
Hi If you have enabled Facebook log in pre 4.2 and have a corresponding app, should you upgrade that app in Facebook... or create a new app from scratch? Previously when I tried this on migration to 4, the old app would not work. I had to create a new app, but that had it's own problems. For example, what do you do about old app users? Can you easily migrate them? Any experience with this would be very helpful. Cheers John
Last reply by Songstuff, -
- 1 follower
- 2 replies
- 266 views
Hey I was contacted today by Paypal business about the introduction of two-factor authentication. They plan to move all customers over asap. It requires the integration of a free plugin from cardinal commerce. Info here: https://www.paypal.com/uk/webapps/mpp/psd2 Has anyone else been contacted? Is integration planned or supported by invision? If so, when? What should Paypal users do? If not, what are the recommendations from Invision? My understanding is that this is a compulsory move by Paypal. Cheers John
Last reply by Songstuff, -
- 1 follower
- 1 reply
- 226 views
Hello, i have a problem with the status updating: I'm the founder and for me it works correctly, but for other users and also admin it doesn't works. They can't view the writing area, neither on the homepage's widget nor on their own profile. I attach a screen of the issues. Could you help me please? Any suggestions? Thank you a lot ❤️
Last reply by Amy Pond, -
- 1 reply
- 291 views
Just curious who allows tags on their forums, is there a benefit?
Last reply by Wren, -
- 0 replies
- 224 views
Hi, is there a way to make a stream for unanswered topics? i couldn’t work out how when looking thanks, Wren
Last reply by Wren, -
- 8 replies
- 466 views
Hi everyone, I am looking for someone who can help me fix my REST & OAuth error. I have done all the steps required, but it keeps showing me this: The API endpoint is not giving the expected response. Check you followed the instructions correctly. The URL being tested is: https://forum.grinderscape.org/api/index.php?/core/hello In order to use the REST API: Download this file. Upload it to the /api folder in your site's directory (/home/forum/public_html/api). Rename it to '.htaccess' (with no file name). I am certainly sure I have done all the steps right, but still shows this. If you go to the link above it throws a 4…
Last reply by Rashed Ahmed, -
- 1 follower
- 1 reply
- 266 views
Hi, This task takes hours for me. Some of those hours the upgrade task want to spend on this. For me this process means 2-3 hours, just spent on this task: This task seems to work exclusively on a cache-table, given it's name core_tags_cache from the upgrade file. Will it break anything to just empty this table? Because I presume the content in these cache-tables will be rebuilt if they don't exist? Or is it necessary for something (and not really a cache table?) This is what the task actually does, from: applications/core/setup/upg_101024/upgrade.php /** * We never cleaned up core_tags_cache with previous upgrades * * @return array If…
Last reply by bfarber, -
- 1 follower
- 4 replies
- 251 views
Is there any widget which can be embedded into HTML which displays a feed from a forum similar such as the function " Our Picks " ? Thanks for your tips in advance.
Last reply by hpcrazy, -
- 2 followers
- 17 replies
- 414 views
I have 777 on all files and folders in the applications directory yet getting the following error when trying to update an application. Any ideas?
Last reply by Aiwa, -
- 1 reply
- 300 views
Hi, I need to show who is online at the avatar in post. Like this (only a green dot): Here: Which code include? Maybe this: {{if $loadedMember->isOnline()}}<i class="fa fa-circle ipsOnlineStatus_online" data-ipsTooltip title='{lang="online_now" sprintf="$member->name"}'></i>{{endif}}?
Last reply by BankFodder, -
- 1 follower
- 3 replies
- 368 views
Someone can do something related to Wechat? I would like my members can access easily from wechat to my site, and from my site send message to wechat. Or whatever someone can give me any good connect to wechat solution.
Last reply by Gaius Kong, -
- 3 followers
- 1 reply
- 285 views
Maybe I am missing it, so my apologies. I understand how the tags work, however, how to the prefixes work? I see nowhere to type in or select a pre-defined prefix. Thanks in advance!
Last reply by Makoto, -
- 1 follower
- 2 replies
- 212 views
Hey guys, I've been all over the web trying to figure out this very frustrating issue. While I prep for a 4.0 update (our main site pulls a lot from the forum resources of 3.4.8 so upgrading is a monster for us) I am trying to fix up our current install after some horrible management allowed it to turn in to a spam haven. I've since fixed it but I have a very strange nagging issue. No matter what I set the security settings to in the ACP, the forum is using manual admin validation, despite it being set in admin as mail validation or mail and then admin review. I have tried saving it as different settings and then going back to mail validation to no avail. Anyone have…
Last reply by Pete T, -
- 2 followers
- 1 reply
- 271 views
I had some errors coming in from old converter redirects in place: forumdisplay.php, showthread.php, showpost.php I tested some old urls and found out I was getting white pages and not found errors. I had no idea until I posted a support ticket because I saw the logs. Turns out the new converter handles redirects differently and within the script, which is good. But keeping those files in place was causing errors and probably a traffic loss. I may have missed it but wanted to share for any older vbulletin admins who converted from vbulletin with the older converter and are now running IPS 4, make sure you remove those old redirect files from the old converter and te…
Last reply by Stuart Silvester, -
- 2 replies
- 295 views
After the new update we are receiving an error message when viewing an content item in the Pages application. Error: Call to a member function url() on boolean (0) #0 /var/www/html/domains/******/applications/cms/modules/front/database/record.php(310): IPS\Theme\class_cms_database_display->record(Object(IPS\cms\Records15), '\n<div data-cont...', NULL, true) #1 /var/www/html/domains/******/system/Dispatcher/Controller.php(96): IPS\cms\modules\front\database\_record->manage() #2 /var/www/html/domains/******/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #3 /var/www/html/domains/******/init.php(588) : eval()'d code(16): IPS\Co…
Last reply by Thomas Hop,