Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,566 topics in this forum
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- 3 followers
- 11 replies
- 330 views
Hi all. For Pages, what code would I need to grab the member count for a block plugin?
Last reply by Kyle F, -
- 0 replies
- 207 views
I want to put text after the "Title" field on the "Create New Topic" page, but I can't find the part in the template where to put it. Any ideas?
Last reply by Kirill N, -
- 1 follower
- 2 replies
- 159 views
We have a need to sort by the number of reactions within specific topics. Is this possible?
Last reply by Chris027, -
- 3 followers
- 30 replies
- 1.1k views
We have a moderator only topic that we have been 'printing' and saving to a file for years. After a recent upgrade (not sure if it was the last one... may have been earlier) the 'Print Topic' option seems to have disappeared. Does anyone know how we get a topic into 'printable' (we print it to pdf and save) version? Would appreciate any help :)
Last reply by Vegan Gaymer, -
- 3 followers
- 6 replies
- 265 views
My search index table is 4.8 gig My reputation index is currently 1.1 gig Are these too large? What's everyone elses looking like?
Last reply by bfarber, -
- 2 followers
- 9 replies
- 339 views
Does anyone have any experience getting rid of this message? I tried contacting my host and I can't remember whether they had fixed it or not. I switched to PHP 7.4 on cPanel, but it's not currently supporting ioncube and I noticed this warning again after switching back to PHP 7.3
Last reply by Pescao6, -
- 1 follower
- 3 replies
- 351 views
How can I change the dimensions of the youtube videos embedded in the posts, so that they take up less than 100% width? For example a maximum width of 640 pixels.
Last reply by Morrigan, -
Solved
by misterbern- 1 reply
- 235 views
Thanks!
Last reply by Ramsesx, -
- 1 follower
- 1 reply
- 225 views
I'm getting INVALID_RECIPIENT using the POST /core/messages API. Whats wrong with my request? REQUEST DATA { "key": "****************", "from": "12", "to": "1,11", "title": "Sample title", "body": "Sample content..." } RESPONSE { "errorCode": "1C374\/3", "errorMessage": "INVALID_RECIPIENT" }
Last reply by Stuart Silvester, -
- 6 replies
- 423 views
Hey guys! Hope everyone is well! I'm working on a theme for my website and I'm struggling with adding a custom profile field to the postContainer template. I know the code for custom fields in Pages is this {{if $record->field_51}} {$record->customFieldDisplayByKey('key', 'listing')|raw} {{endif}} What would be the equivalent for this code for custom profile fields? Thanks in advance!
Last reply by Morrigan, -
- 1 reply
- 181 views
Is this a known issue for one of my newest bloggers? This feed is valid, but interoperability with the widest range of feed readers could be improved by implementing the following recommendations. line 2, column 36: title should not be blank [help] <rss version="2.0"><channel><title/><link>https://www.theworldnewsmedia.org/ ... ^ line 4, column 7: description should not contain HTML: p [help] </p>]]></description><language>en</language><item><title>80% of Covid19 inte ... ^ line 3, column 0: description …
Last reply by bfarber, -
- 1 follower
- 10 replies
- 276 views
It seems my status updates don't work. Anyone else have this problem?
Last reply by bfarber, -
- 2 replies
- 668 views
I've searched through the forums, but can not seem to find where I can change the "Sign Up" button text to something else like "Join now". Apologize in advance, as I'm sure this is easy to do - just can't find it...
Last reply by interfx, -
- 1 follower
- 7 replies
- 363 views
Had a member account inadvertently deleted. All the blogs were lost, all the posts in the forum area remain and are orphaned to a guest member. I have found within the PHPAdmin the topic locations and can modify that location to assign the post to the newly created/reinstated account. However in the forum view the topic is still identified as orphaned until you click on the specific topic itself and are viewing the content. Once the edit is done the topic itself is linked to the new account as well. How can I do this in an easy way, or quickly? How can I get the forum view to correctly presented the topic as posted by the new user account?
Last reply by GoAncestry, -
- 1 follower
- 11 replies
- 1.1k views
Hey, I want to hide the IP address of my server in the mail header for security and DDOS protection reasons. I tried an SMTP but the server is the sender, so the IP of the server is visible on the header of the mail. The IP is visible with mail() and SMTP too. I found this trick to use a second IP but I would prefer not to see an ip in the header so that we can not identify my host, and it is preferable that I use an external solution if it's possible (in the event of an server ip blacklist, my host will close my vps). Is it possible to hide this IP or use another external method ? I am not really experienced in vps configuration, all I learned is…
Last reply by Mammon, -
- 0 replies
- 139 views
hello. i wish to disable the "REQUIRED" field in the support ticket for the difualt text field that cannot be touched. i want the users to send a support ticket based on "custum fields and not on the main "REQUIRED" text location on the buttom of the new supprt ticket. thank you.
Last reply by amiaz peisach, -
- 2 followers
- 11 replies
- 450 views
I have an issue with a user who says everytime he goes to the forum, it won't let him login. So he resets the password through email, and then logs in. But process repeats the next time he visits the site. I can see all the failed login attempts and then reset password in ACP. I suspected his cookies were keeping an old password saved, but he is adamant that's not the case. Anyway didn't think much more of it, but I've now got another person saying the same thing. Any ideas or suggestions I can give them?
Last reply by Genestoy, -
- 2 followers
- 8 replies
- 230 views
Hello, how I can revert the club topic merge action? I take a mistake....now I have the topic with votes missed.
Last reply by kmk, -
- 1 follower
- 6 replies
- 206 views
Hello. I switched servers last night, so I am assuming it's because of that, but users can't embed social media anymore. I tried embedding a Tweet and an IG post, but when clicking Submit, the page just reloads. If I take the social media embed out of the post, it will post the text. It seems it has to deal with embedding. Any idea why this is happening?
Last reply by Jordan Miller, -
- 2 followers
- 10 replies
- 327 views
hi guys, you know perhaps a query I could run to enable status updates for all members. as if everyone turned this on:
Last reply by Sheffielder, -
- 1 follower
- 3 replies
- 207 views
I've searched a while now, and I can't find where to change the "black" color in the Blog entries/summary bar. I've tried modifying through the (default) theme settings, but can't find the right one to change. Any suggestions on where to look to modify?
Last reply by interfx, -
- 5 replies
- 291 views
Can the latest version if IPB use MSSQL or is it forced to use MySQL?
Last reply by Ryan Ashbrook, -
- 0 replies
- 206 views
So i'm using Invision community 4.4.10 on the cloud, and am running into a couple issues that i just cannot seem to grasp properly.. *Disclaimer : I don't usually do this kind of work so am jumping in head first and learning as i go 😉 * So biggest issue that i can't seem to understand : Custom field posting on a license. Why this is needed : First time user uses their purchased license key, we would like to make our launcher send a value that registers with the key, and saves within the customFields of said licence to help identify the user in future uses. (should note that our launcher is built entirely in c# , and i would prefer to keep it that way.) Retrieval…
Last reply by InfinityRazz, -
- 1 follower
- 1 reply
- 191 views
Hi, I have a forum that's about 13 years old and has plenty of content on it There's a really strange issue with it though If you click into an older thread that has many pages to it, the pages don't initially load unless you refresh the page (at which point the page and content appears) If you click the pagination to go to the next page it doesn't appear, but if you click refresh it all loads and appears. If you click back or next page the same thing happens. If you go forward a page it doesn't load until you refresh. After it's loaded (after refreshing) if you click back a page then forward a page it disappears again unless you refresh the page …
Last reply by Sheffielder, -
- 2 followers
- 3 replies
- 287 views
Guys, I can’t translate some lines. If I save the line with the text "Widgets" now, after refreshing the page, it will not be translated again. Can anyone advise what?
Last reply by Narvuk,
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