Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,567 topics in this forum
-
- 2 followers
- 3 replies
- 287 views
Guys, I can’t translate some lines. If I save the line with the text "Widgets" now, after refreshing the page, it will not be translated again. Can anyone advise what?
Last reply by Narvuk, -
- 2 replies
- 463 views
Hello, Is there a way for moderators to delete reactions from post, via modcp or any other way? Thank you.
Last reply by Zhana, -
- 1 follower
- 0 replies
- 154 views
Hello, someone can help me with the css code? I need to remove the author in the topic Message. What I want is remove it to resolve the content format problem, there leave so much space.
Last reply by kmk, -
- 0 replies
- 194 views
We're trying to send a bulk email. We have an issue on iOS's Mail app where a margin on the <body> is being added (it seems to ignore all <style> tags). However, I cannot seem to inline the styles because the bulk email editor strips it, even when I try to escape it. I realize that it says "Mail Body" but I'm using the "No Wrapper" setting so I'd expect it to allow me to post in a whole HTML email, not just the body's content. When I check the database for previous emails, I see that they have !DOCTYPE and other things like that (not sure how those worked) so I know it's somehow possible. When I try to set the email's content via SQL with this code: u…
Last reply by GreenSock, -
- 4 replies
- 221 views
All of a sudden the blocks I had on the forum have started showing up at the bottom of the forum instead of to the right! When I go to add blocks to the right there is no place to add them.
Last reply by AlexWright, -
- 1 reply
- 163 views
This does not appear in the last messages module when a new message is shared in the forum. If I pick up the module and reinstall it, it just looks that way. What's the reason for this?
Last reply by Morrigan, -
- 11 replies
- 242 views
Hi, Is there a way to create a block that shows all Unanswered Threads (topics which have a post count of zero)? I'd really appreciate your help. Thanks.
Last reply by CoffeeCake, -
- 3 replies
- 374 views
How do I make the forum icon not black and white? the photo below is the actual color of the icon
Last reply by Morrigan, -
- 1 follower
- 5 replies
- 185 views
Hello If I protect my AdminCP with htppassw I obtain an 404 error. Can someone help me identify the problem?
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 155 views
Is it possible to edit those colours?
Last reply by Morrigan, -
- 7 replies
- 205 views
Hello, I want to ask if it's possible to someone allow people to mention someone by simply using @ name rather than having to use the drop down menu as this would be an issue later on when there are many people using similar names.
Last reply by Morrigan, -
- 0 replies
- 191 views
Update: Turns out Google Auto Ads, adds advertisements into Cache in your browser. Even after you turn them off, they are still there until clear your cache... Moderators can remove this post if preferred. Used the Advertisement from the admin panel, and added a Google Adsense above the footer. Except now it also adding it below the header? Any idea on how to fix as it is really messing up my site.
Last reply by interfx, -
- 1 reply
- 215 views
Curious about how to create a blog that looks like the Invision Community Blog? Like the blog application for users blogs, but wanted to create a different, more professional solution for myself... https://invisioncommunity.com/news/ Was this done with the Pages application? And how to best accomplish this type of blog?
Last reply by Meddysong, -
- 0 replies
- 159 views
Hello, I want to ask if it's possible to disable the ability for people to send messages to banned people.
Last reply by Jock3r, -
- 1 follower
- 1 reply
- 315 views
Just wondering if there was some way to filter/find unanswered topics?
Last reply by Fosters, -
- 1 follower
- 6 replies
- 256 views
Hello everyone how do I restore a standard theme? and then after picking me moved everything
Last reply by Andrey S, -
- 2 followers
- 6 replies
- 414 views
I have upgraded 3.2 to 4.3 on the test server and encounter an issue that some users cannot login with their valid passwords any more. Another users can. I have investigated further and found one dependency: if user's password contains capital letters in it then user cannot login in 4.3 after upgrade. If there are no capital letters in the password the login credentials are still valid. Has someone encountered the same issue? Is it a bug or works as desired? I have over 280 000 users and would like to avoid mass changing passwords after upgrade. It is already "difficult" for users to use their display name or email instead of login. And if the passwords do not w…
Last reply by Zhana, -
- 1 follower
- 2 replies
- 225 views
Hi all, Is there a plugin or easy way to display a recent forum posts block on a Wordpress page? In this case, the use is for a membership site: showing recent member posts on the dashboard of the main membership site. Thanks Matt
Last reply by Alice Bush, -
- 3 replies
- 382 views
i bought invision self hosted a year or two ago. i would now like to add on the "Pages" application / plugin. when i go to pricing it wants me to rebuy the "Suite Core" but i only wanna add on pages. can someone direct me to where or how to correctly add and only pay for the pages addon?
Last reply by newbie LAC, -
- 1 follower
- 2 replies
- 161 views
Hi there, I have NO idea why, but my word filter in the admin panel is not allowing users to type the letter X. It changes it to ***** I even set up a rule to get it to convert back to X, but no luck. I also tried deleting the 'xxx' filtered word (Google says it goes against their terms which is why it's there in the first place), but no luck. Any idea why this could be happening?
Last reply by Jordan Miller, -
- 1 follower
- 0 replies
- 235 views
Hi there. Google is notifying me of bad words on my site. I am trying to clean everything up because it impacts site revenue. It's listing several Tweets that use bad words. I deleted the Tweets in the posts, but's also linking directly to the Tweet. For example, this Tweet was removed from the topic, but it still exists somehow on my forum. How can I remove it? https://www.breatheheavy.com/exhale/index.php?app=core&module=system&controller=embed&url=https://twitter.com/ArianaGrande/status/1239250705916940289
Last reply by Jordan Miller, -
- 1 follower
- 6 replies
- 765 views
Can members login into an IPS powered site by using OAuth? I'm trying to understand this method, as I am seeking notifications to be made for my webview app so that users can get their own specific ones. If a user logs in with OAuth via the app, it can generate a registrationToken that can be used.
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 170 views
Hi Invision, Recently, the MultipleRedirect javascript (and CSS) has been modified: it now uses the CSS "content" property to display the MultipleRedirect progress label. However, it's a bit embarrassing, as we now can't display HTML in this progress label. The former method was simply using javascript .html() jQuery method to display this label, and we were able to use HTML. => Why such a change? Isn't it possible to go back to the previous method? Thank you!
Last reply by LaCollision, -
- 1 follower
- 2 replies
- 167 views
Hi Guys - As I wrote in this topic - HERE - we need to change the data-role name from sidebarAd to something without the name "Ad" in it because Adblock Plus blocks anything with this name. I can rename the data-role in the template but then the sidebar has trouble being displayed on mobile devices for some reason (see linked topic above). Question: What's the best way to rename a data-role?
Last reply by Chris027, -
- 1 reply
- 196 views
Hi all, Help me! How to find a description of the forum menu (version 4.4.10) for mobile devices. I would like to add my own elements to it. Thanks, Constant.
Last reply by bfarber,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
