Jump to content

Can't embed social media

Featured Replies

Posted

Hello. 

I switched servers last night, so I am assuming it's because of that, but users can't embed social media anymore.

I tried embedding a Tweet and an IG post, but when clicking Submit, the page just reloads. If I take the social media embed out of the post, it will post the text. It seems it has to deal with embedding. 

Any idea why this is happening?

  • Author
5 minutes ago, Ryan Ashbrook said:

Is Mod Security enabled on the new server? If so, try disabling that.

Just requested for the server admin to disable. Will circle back! Thank you! 🙏 

  • Author
1 hour ago, Ryan Ashbrook said:

Is Mod Security enabled on the new server? If so, try disabling that.

Am in Cpanel, but I do not believe Mod Security is installed.

 

Screen Shot 2020-03-26 at 11.14.51 AM.png

  • Author

Could it be something to do with the caching option in the admin panel? It's set to Memcached

  • Community Expert
30 minutes ago, breatheheavy said:

Could it be something to do with the caching option in the admin panel? It's set to Memcached

Not likely. I see you have a ticket in, so we'll take a look. 🙂 

  • Author

It was indeed Mod security. We disabled it and voila, fixed! Thank you! 

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.