Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 1 follower
- 7 replies
- 790 views
Hello, I just purchased "Pages" for my community suite, how do I add it? There was no download option or guidance as to how and its not appearing under applications in the admincp
Last reply by Jimi Wikman, -
- 4 replies
- 736 views
Hi there, I was wondering if it was possible to display posts from my forum on my website index page?
Last reply by KVentz, -
- 1 follower
- 6 replies
- 897 views
Hello, I've uploaded the images and added the links to them correctly. I want 1 image at a time but currently it's squeezing 2 together and looks not that appealing. Any idea's on how to correct this issue would be great this is the built in Carousel in invision.
Last reply by Davyc, -
- 0 replies
- 379 views
How its possible for certain membergroups to bypass "Posting Requirements" if its enabled?
Last reply by Maxtor, -
- 2 followers
- 4 replies
- 1k views
So i'm trying to add a slider to the main page only with the forums but editing the globaltemplate isn't helping as it displays everywhere. How can I add the code for the slider to display only on index - forums page, what template file do I need to edit?
Last reply by evcom, -
- 7 followers
- 54 replies
- 6.3k views
Anyone else suffering from the 4.6.3 upgrade? During the update gave error 403 and now my whole forum and adminCP are with error 404. What the heck?!?!
Last reply by The Old Man, -
- 1 follower
- 2 replies
- 553 views
Before upgrading to the latest software version whenever anyone used the quote thing on my forums it would shorten it to about two lines and then you could click to see the whole thing Since upgrading it's gone back to just quoting the whole thing meaning you have to scroll all the way through the quote before replying Anyone know how to get it back to shortened quotes?
Last reply by Sheffielder, -
- 0 replies
- 274 views
I don't know if I've been using it wrong since about 4.0 but link filtering never works. I add the following url: "*myurl.com*" I set the filter type to: Allow only the links specified I am able to still post links and images with from any urls that I have not specified Will there be a fix to this?
Last reply by Lush, -
- 0 replies
- 309 views
I have this set in Seo > meta for my home page it’s works for a long time up to 4.6 but now usually gets ignored, any idea why?
Last reply by marklcfc, -
- 3 replies
- 495 views
Before version 4.6 in the message, the user could switch between pictures using the arrows. While the picture is being loaded for the first time - the arrows are present. After loading - they are hidden. Is this a bug or a feature? Or is there an option somewhere to enable it? I've uploaded some pictures as an example. The last screenshot with the moment of loading when there are still arrows.
Last reply by Nathan Explosion, -
- 3 followers
- 5 replies
- 898 views
Hello, Is there a way to upload a file onto my Invision site so that I can create a custom block that uses it? I want to have an Articulate 360 Storyline on our site. I think the link below says that I could use an iFrame (in a custom block) to do this, but I need to host the Articulate files on Invision. https://articulate.com/support/article/Storyline-360-How-to-Embed-Published-Content-in-a-Web-Page Is it possible to upload files to Invision so that my iFrame could access them? Thanks, Nigel
Last reply by beats23, -
- 6 replies
- 709 views
As titled, after updating to v4.5.4.2, Downloads served by IPS are no longer completing successfully. The downloads end prematurely and result in a corrupted archive. I updated from v4.2.x and Downloads were functioning normally prior. We delayed updates for unrelated reasons. IPS Support isn't being helpful or even bothering looking at the situation closely (why tell me anything about Securi when it is obvious my site is using Cloudflare? ... I digress), so I am hoping someone in the community has had this problem and can actually read what I am saying to advise further beyond generic responses. The test file in question is ~200mb and has over 5,000 downloads o…
Last reply by CoffeeCake, -
- 1 follower
- 0 replies
- 445 views
Just curious if under General Configuration >> Social Profiles if I can add/modify these? I have no idea what a Xing is, but I would like for Telegram, Discord or OnlyFans to be selectable. How hard is it to modify these, or should I just go add what I need into the template itself?
Last reply by Phillyman, -
- 1 follower
- 3 replies
- 626 views
Ever since I updated my forum to 4.6.2, topics on the forum index page and in forums themselves are being "downloaded" rather than displayed when you click on them. It's not consistent, ie: it doesn't happen every time. It is easily reproducible. https://www.ibspatient.org/community Is anyone else seeing this?
Last reply by Jeffrey Roberts, -
- 2 replies
- 844 views
Hi, I'm importing a bunch of data via the API, to a Cloud-hosted Invision site. I'm getting cloudfront blocks (403) very regularly. Can anyone tell me what the rate limiting settings are so I can avoid them? At the moment I'm waiting 3 seconds between threads, and 1 second between each thread reply. At this rate I'll be doing this until September 😂
Last reply by Ron_, -
- 1 follower
- 3 replies
- 445 views
Have just added new badges for blogs and set up the rules. How long does it take for them to take effect or do I need to literally regenerate all points and badges again?
Last reply by Nathan Explosion, -
- 2 replies
- 462 views
Since we updated our forum software this morning the picture slideshow is not functioning. Does not show the arrows for next/previous image. Any suggestion?
Last reply by Aerosoft, -
- 1 follower
- 0 replies
- 367 views
Hello, I noticed that upload field doesn't have any more specific limit, can anyone abuse, is there a way to limit this? I wanted to limit it as follows... Number of items in multiple uploads File size
Last reply by Hisashi, -
- 2 followers
- 7 replies
- 1k views
Hello, I want to make a custom meta description in Pages > Record I tried using code and it didn't work, how do I provide the following data in tag... Article title Field > template key Tried something like this but the codes don't work Any tips?
Last reply by 403 - Forbiddeen, -
- 1 follower
- 2 replies
- 528 views
I setup a few word filters to require approval if a certain word or phrase was added to someone's About me profile field. It doesn't seem to actually work in this location.
Last reply by Ocean West, -
- 1 reply
- 727 views
Can you please help me fix this. Members load into the website and see this.
Last reply by Meddysong, -
- 2 followers
- 28 replies
- 2.3k views
I'd like to add a customisable HTML button using the invision community forum software. I have googled it, but there are no simple instructions on how to do it. Can you tell me please? Thanks.
Last reply by CircaCitadel, -
- 1 reply
- 349 views
I have few custom pages where i need to check which theme is used. Any ideas how to do it? <?php require_once('init.php'); \IPS\Dispatcher\External::i(); $html = ''; \IPS\Output::i()->sendOutput( \IPS\Theme::i()->getTemplate('global', 'core')->globalTemplate('CUSTOM PAGE', $html));
Last reply by Jurgis, -
- 4 replies
- 1.1k views
If I don't upgrade to achievements during the upgrade but decide to at a later date will all the presets be there when I turn it on or will they be blank?
Last reply by marklcfc, -
- 2 replies
- 631 views
Is anyone else having a problem with the "Create Request" button not doing anything when clicked on? Tried on a number of different browsers and OS's... Ted.
Last reply by Teddy Rogers,
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