General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
3,313 topics in this forum
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- 2 followers
- 8 replies
- 530 views
Hi, I want to integrate SendGrid as a mail relay service for my forum. Can this service be used for inbound&outbound mail service? Is there any deployment guide? i have opened a free SendGrid account for testing and activated the service and API key on the ACP. But it doesn't work correctly. Many thanks.
Last reply by Editorn, -
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- 1 follower
- 3 replies
- 227 views
Maybe I am missing some obvious setting in the AdminCP, but what do I have to enable to make these badges ("posts by...") visible in my forums?
Last reply by Afrodude, -
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- 1 follower
- 8 replies
- 339 views
I mean l want to be able to post something but no one else can read it, or a member can post several things and no one can see it except mod/admin of course. Messed about with permissions but that doesn't do it. help! This is a test section, l want private for anyone who uses it.
Last reply by tmcom, -
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- 3 followers
- 8 replies
- 241 views
Hello all, Please guide me as to how this model could work for subscriptions? ** Subscription purchase is mandatory for registering a new account. ** Member Groups: -- Guest: Unregistered -- A (BASIC): Minimal access (IPS Group ID=3 default) -- B (TRIAL): Average access (IPS Group ID=7) -- C (Premium): Full access (IPS Group ID=8) We want when a Guest (unregistered member) buys a 7-day free trial subscription upon registration, they are moved into TRIAL group B. After 7-day free trial, the renewal term starts at $10 per month; and upon successful payment, they are then moved into PREMIUM group C. The subscription package is set when their…
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Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 188 views
Does anyone know if it is possible to set meta keywords and meta description fields when adding/updating a database record using the rest api? Thank you.
Last reply by Marc Stridgen, -
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- 1 follower
- 1 reply
- 140 views
I have worked in Blood Banking for over 30 years. One of my sites is related to blood banking. Does Pages offer an option to build something like a "Find a blood center near you" where I can type in my zip code, then it finds a center within x miles of that location? Thanks
Last reply by Randy Calvert, -
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- 2 followers
- 1 reply
- 157 views
How to disable the shop in the license? I do not need him Thank you
Last reply by Marc Stridgen, -
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- 3 followers
- 4 replies
- 487 views
I bought the lifetime license for IPB so so many years ago. The forums were exactly what we needed and we used it up to 3.4.x something. But when I needed to continue with it support was removed, my lifetime license was terminated and I was stuck with a broken forum who's database may or may not even be corrupted. Out of frustration I looked into other options and bought Xenforo in 2021 All in all, I feel like I've made a mistake. There are so many features that our 3.x forums had from IPB that ran circles around the stuff I can do (and am limited to) in XF. A decades old forum could manage admin and user permissions, layouts, just little things I…
Last reply by Dreadknux, -
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- 1 follower
- 2 replies
- 273 views
I emailed and havent received anything. I want to cancel this subscription. There is no cancel plan. PLEASE HELP
Last reply by Marc Stridgen, -
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I received an email from Twitter with the above mentioned subject which said: This is referencing my Twitter login app via the IPB's Login & Registration area in the ACP, which still seems to work. The email appears to be legitimate, and it came directly from an IP address owned by Twitter, so I'm not really sure what it means at this point. Did anyone else get this? Any ideas?
Last reply by Luuuk, -
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- 2 followers
- 21 replies
- 495 views
Our forum is cloud hosted. As you see the google report is not good at all. Any ideas how to improve it? Thank you. https://pagespeed.web.dev/analysis/https-www-enotalone-com-topic-456666-feeling-tortured-by-past-relationship-and-what-to-do-next/h2rr44zeom?form_factor=mobile
Last reply by Marc Stridgen, -
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- 1 follower
- 1 reply
- 156 views
Hi, I have recently converted my forum to Invision Community and I'm making good use of the Events feature. I am using the 'Overview' view by default, which gives you a nice list of the events broken down per month with images. One annoyance I have is the fact that old events seem to remain on the 'Overview' view once they've finsihed. If you have large numbers of events, the page becomes annoying to use later in the month. You have to scroll right down to the bottom to find events which have not happened yet. Its gives even worse UX on mobile. Is there some configuration, or even template edit, which could automatically hide the finished events from …
Last reply by Marc Stridgen, -
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- 1 follower
- 6 replies
- 257 views
Hello, I just wanted to report a problem. The publish immediately check box is not visible when editing a topic that has been scheduled. I wanted to publish it before the date I had chosen and there was no option to do that when I chose to edit it. See the screenshot attached. I tried to choose TODAY and NOW, and it will be impossible to choose the right time 😞 The publish immediately checkbox should be there when editing it 😞
Last reply by Nathan Explosion, -
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- 2 followers
- 8 replies
- 220 views
When a record has future publish date zapier shouldn`t behave as if it is hidden or this is another condition ?
Last reply by Randy Calvert, -
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by bassangler- 1 reply
- 185 views
Nevermind. I figured it out.
Last reply by Afrodude, -
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- 2 followers
- 4 replies
- 339 views
I recently changed the Authentication Type to "Email Address" in line with best practice for security. Previously members could login with either screen name or email address. However, the dummy text for the Sign In modal continues to state "Display Name or Email Address" and this has caused frustration for some users who missed the notifications we made. I think this text should automatically update to reflect the authentication type being used.
Last reply by cfish, -
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- 1 follower
- 7 replies
- 344 views
We have an issue with r_moderatorstats_manage: 1. I created a new group called “Test Admin” 2. I added the new group using the “Add administrator” link on this page: https://example.com/admin/?app=core&module=staff&controller=admin 3. I added a test member to the Test Admin group 4. When the Test Admin group permissions are “Unrestricted” an administrator member of this group can view the Moderator Activity page https://example.com/admin/?app=core&module=stats&controller=moderators 5. If the Test administrator group permissions are changed to “Restricted” a member of this admin group cannot view the Moderator Activity page, even if…
Last reply by thaivisa, -
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- 240 views
I have selected to allow signature area for Admin Group. I'm the admin. I can't see where I can create a signature area. Please advise?
Last reply by hammerstringz, -
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- 1 follower
- 5 replies
- 281 views
Is it possible to accept cashapp payments on invision community?
Last reply by Kirill Gromov, -
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- 1 follower
- 1 reply
- 164 views
Is there a way to set posting permissions for forums in clubs? I have a few forums within a few different clubs I would to be able to restrict posting to only certain groups. When you make a normal forum outside of clubs it asks you what groups you want to be able to do what but for clubs it does not. Is there any way at all to do this?
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 175 views
Hi, i know its possible and i have searched for an adequate response but could not find one. What i would like to do is set up a club and in order for members to join they have to first pay xxx to do so. I have done my best to look at the Club settings and have the Clubs Improvements but cant seem to find the way to set a club for payment to enter. I also looked in Subscribtions cause i thought maybe it was somewhere there. All i need is a "bump" in the right direction please. Thx
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Last reply by UncrownedGuard, -
- 2 replies
- 207 views
Has there recently been a change to the email support functionality? I was certain I had access to this previously:
Last reply by Steve Herschbach, -
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- 2 followers
- 1 reply
- 205 views
Hello, We got a question regarding the achievements rebuild. We are planning on implementing the achievements and to start this we want to do a rebuild. It may be obvious but we want to be 100% sure. Are there mails going to be sent whenever we do a rebuild? Thanks in advance! Kind Regards, Thomas
Last reply by Marc Stridgen, -
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From what I have read, it's not advised to turn developer mode on for a cloud-hosted account, but rather to download the software to work on locally. Does this require purchasing the software in addition to the cloud-hosted monthly fee? I am planning to add an additional cloud-hosted account for a new domain, but that new domain also needs some other PHP functionality (pulling data from a database, displaying it, editing the database, integrating with user using drop down lists, checkboxes, and string input form, nothing too cosmic). I am considering whether I should create an app and just have it all in the Invision software. The two main advantages *I think* is …
Last reply by NoobForumAdmin, -
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- 1 follower
- 4 replies
- 245 views
I thought there was a way to prevent all Caps in topic titles? I can't find that setting, if there ever was one? Thanks for the help folks 🙂
Last reply by JohnCourt,
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