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  • Community Expert

In a product, custom emails may be enabled and edited for a few circumstances.  Is it possible to customize the email about automatic payment referenced on the custom emails page?

  • Community Expert

As mentioned there, you would simply customize the "Send email when purchase will expire soon?" email as that email will replace the automatic one.

  • Author
  • Community Expert

Yes, but that would be sent both to those who need to renew manually and those who have automatic renewal, and would be confusing.  I was hoping to distinguish between them.

  • Community Expert

There isnt really any way you would be able to do that unfortunately

  • Author
  • Community Expert

That was my suspicion.  Thanks.

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