Posted March 20, 20241 yr Community Expert In a product, custom emails may be enabled and edited for a few circumstances. Is it possible to customize the email about automatic payment referenced on the custom emails page?
March 20, 20241 yr Community Expert As mentioned there, you would simply customize the "Send email when purchase will expire soon?" email as that email will replace the automatic one.
March 21, 20241 yr Author Community Expert Yes, but that would be sent both to those who need to renew manually and those who have automatic renewal, and would be confusing. I was hoping to distinguish between them.
March 21, 20241 yr Community Expert There isnt really any way you would be able to do that unfortunately