General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
3,314 topics in this forum
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What's the easiest way to embed featured content (new posts, most read, most interaction) from my forum onto another webpage? Thanks!
Last reply by opentype, -
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Hello, somehow topics from specific forums appear with <title> tags that include the forum name, website name while topics from other forums do not. Here is an example https://www.enotalone.com/topic/456803-dr-lady-check-in…/ I can't remember what I did years back to do this and what settings controls this. Could someone point me to the correct direction? Thank you.
Last reply by Jim M, -
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Hello, Is it possible to have one post cross posted to multiple forums? Thanks!
Last reply by Jim M, -
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Hi, I used to use IPB many years ago, and I'm thinking of returning, but I have a question. Is IPB Forums and all the other addons (Blog, Gallery, Downloads... etc) easy to setup? THankyou
Last reply by DawPi, -
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I'm trying to connect my Invision sub sites with the main Invision site for auth (which I use to be able to do) and is still advertised as a possibility. Yes I clicked on the link "Connect Two Invision Communities" and it says the same thing. I'm running 4.7.10 but I don't see AdminCP -> System -> REST & OATH option anymore (which I use to) Can someone clue me in to how we do this now?
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Last reply by Marc Stridgen, -
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I know html is sanitized but in theory couldn't this allow a clever person a way to inject malicious code? Just trying to understand the risks before I use this option
Last reply by Marc Stridgen, -
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I can add tags to articles in my Articles database. They are displayed in green with the word "Tags:" in front. Is there a way to change that color and remove the word "Tags"? So for example here I want it to say simply "Workflow":
Last reply by David N., -
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Why is it that I can't embed a video attachment from gallery into a forum post? It just goes in as a link
Last reply by Jim M, -
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Due to spammers I have set my forum so new registrations need approval before they can sign in. After doing that I no longer get an email notification that a new member has registered and the account needs my approval. Is there a setting I can change so I will get an email when someone's registration needs approved? Thanks for your help.
Last reply by Marc Stridgen, -
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HellO: I have GALLERY purchased, so I wish to (validly) up load videos to post. And, I wish to also post videos in a forum message as well ( which seems to accept a different encoding format! ) I have tried various file formats outside of our software to see which format will play the best on both hand-held & desktop. That experiment yielded mp4. These other encoded videos did not play or otherwise failed: mpg & wmv. Using Adobe Premier, I used encoding variables set for HD cable / television broadcasting. However: That does not achieve the results I am looking for or simply fails! HELP: Would you know the …
Last reply by da1Bear, -
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Hi team, I created my first course in the new app and I can't find how to add lessons, modules and quizzes to the courses. The help guide is not updated yet and I can't add any items by common buttons as "New" or "+" in the courses page. Any help please? Thanks a lot.
Last reply by Marc Stridgen, -
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This morning, I got an email notification of a message (I removed identifying information): Hi Carole, A user has sent a message using the Contact Us form. Annie xxx ( xxxxxxx@googlemail.com ) said: Where are you? …
Last reply by rhocar, -
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Why is there no cancel subscription button? I have wasted time looking for something that seems to be missing, is there a cancel option anywhere?
Last reply by Randy Calvert, -
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Is there a way I can send a mass email to all my registered members or make sure they get an update of a new post in their email? Thank you
Last reply by Daniel F, -
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I'm importing users from another system into pre-created Clubs. Is there a mechanism to add these members to one or more clubs on import, or after import in bulk? Thanks!
Last reply by ICCS, -
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Hello, Unfortunattely, after several years, our forum is not active anymore. But with a lot of post, we want to keep the history available. We're looking for a solution read only. Do you know a solution for having an export of the site in static ? (no more interaction / no more registration/reply and no more database etc.) I will try HTTrack Website Copier later this week but maybe if you know something Thanks again,
Last reply by Marc Stridgen, -
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When I take a look at my translations (AdminCP > Customization > Languages), I found some empty language strings. For example: I guess that these come from deprecated features (in this case acp log files for hosting errors when hosting was still a thing in the commerce app). Will those be auto-deleted at any time? Is it in any way harmful or "bad" to have these still in place there, or can I just ignore them? Is there a way to manually remove outdated/deprecated language strings?
Last reply by Marc Stridgen, -
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Does anyone have any experience with this? I've set my forums up the way I'd like them to look, but I have no idea how to migrate them over to basically be the members section of my squarespace website. Has anyone done this? Thanks!
Last reply by Marc Stridgen, -
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- 3 followers
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I can no longer find the page that lists all supported embed in invision community. I tried pasting an instagram link to a video but that doesn't work. I was able to paste the embed as HTML but is there no support for instagram embed? Thanks.
Last reply by Marc Stridgen, -
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Where can I get the most written informations about moving to cloud? Thanks.
Last reply by Randy Calvert, -
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- 91 views
Hi, I am working on custom badges; what is the maximum badge size allowed?
Last reply by Marc Stridgen, -
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- 2 followers
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- 126 views
Does Real time Trending Content also show blog content?
Last reply by Marc Stridgen, -
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I try different options but I understand how it works if you had such an experience, tell me, I will be grateful
Last reply by Marc Stridgen, -
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- 2 followers
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How do I merge posts on different pages? When I select one and change page, it automatically deselect previous one...
Last reply by dutchsnowden, -
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Hi, Have just read that support tickets will be depreciated. We use this functionality to provide confidential advice and support to young people who don't want to use the public forums to access help. Are there any alternative solutions or is it possible for us to keep this functionality as it is incredibly popular and many of our members really depend on it. Thanks, Liam
Last reply by Marc Stridgen, -
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