General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
3,158 topics in this forum
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Hey all. Is there a way to display an awarded badge on the users forum posts, similar to how the Rank and Moderator emblem are shown? I only see them on the profile itself.
Last reply by Randy Calvert, -
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I have database articles with categories. I created a block that needs to be obtain the current category id for a given database record being displayed. I tried this and number of other things but still unable to get the category id. {{$cat_id=$category->database_id;}} Does anyone know how to do it? Thanks.
Last reply by virap1, -
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On the admin side of the user's profile there is a Remove Followed Content button. What does that remove? Hopefully, it just means that the member will cease following all content, correct? It does not 'remove' any content...? 🤪
Last reply by Nathan Explosion, -
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Hi team, I made some changes in over the default theme some years ago. Now I need to compare the latest default them to my version to see changes and future updates. But I dont find how can add/import the default theme, only can add a marketplace theme. How can I add the latest default theme and have my actual theme at the same time? Thanks a lot.
Last reply by Lindor, -
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Hi team, It is possible to create a diferent homepage for registered and no registered users? I need a LandingPage for no registered users and a forum page for registered users. Thanks a lot for your help.
Last reply by Daniel F, -
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Hi team, How I can create a extended forum descriptions and only show the first paragraph in the forum blocks like this "General Questions" forum? I find in HTML file a <hr class="ipsHr"> code but not hide the content in my site. Thanks a lot for your help!
Last reply by Lindor, -
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How can I configure my Downloads to work like here on IPS? Guests can't purchase: Mine shows the BUY button: I removed the permission to guests download files, but still, it is showing the button. The only way I found was by disabling registration, then the new account option won't show up on the checkout page: But that's not a good solution. Thank you.
Last reply by Daniel F, -
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Hi team, I need to change my default homepage tittle like "forums" + SiteName for other "seo optimization tittle" + SiteName but, I'm searching in admin tools and i dont find any settings for this. Can you help me for that? Thanks a lot.
Last reply by Lindor, -
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Hi, I post in this thread but it do not show indicator of it: Thanks.
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Last reply by Marc Stridgen, -
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Hello, I'd like to hide a group in the online list users. How can I do it? Thank you!
Last reply by Randy Calvert, -
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Where should I post my upgrade Error message problem in new Structure? I am self-hosted license holder. The reason I am asking this I have posted a problem right here: 5 days past no response? I am wondering if I posted on wrong forum????? Thanks
Last reply by Marc Stridgen, -
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I have an icalendar that I subscribed to feed events calendar. Is there a task that can run and week of and or day of percolate these events into the activity stream?
Last reply by Marc Stridgen, -
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Hi, can I request your support of the migration of my site database file to my new cloud account as soon as for tomorrow? Yesterday I have the trial upgrade to Creator...and file already send to @Charles and support mail Because I urgently have it ready for monday
Last reply by Marc Stridgen, -
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- 191 views
Will the "live" features be available to regular customers as well? Even in the lite version
Last reply by Randy Calvert, -
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Hi there, I saw and think there is a </span> in line 44 that is not necessary.
Last reply by Daniel F, -
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Is it possible, and if so how, to elect not to renew an app at my next renewal date?
Last reply by Charles, -
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- 203 views
Hi all, does anyone know if Invision has any security certification (ISO27001, SOC1, SOC2, SOC3, etc.)? In case, which? Do you know if they have any SAR (security assessment report)?
Last reply by Marc Stridgen, -
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- 1 follower
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Hello. As far as I understand we can allow guests to upload images to the gallery but not create albums? How is this or am I missing something? Seems really strange to me that guests can only upload images but not be able to sort them into albums.
Last reply by Jim M, -
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I need little help setting up our new articles section. Here is the articles page https://www.enotalone.com/articles/ which is connected to our articles database. I would very much like to implement the same presentation, design and layout that invision is using for their blogs section. So, 1. the article image would show full width above the article text like here https://invisioncommunity.com/news/invision-community/downloads-updates-graphql-and-more-r1273/ my implementation show a very small image above text, under the title like here https://www.enotalone.com/articles/relationships/test-2-r2/ and 2. categories would show a …
Last reply by Marc Stridgen, -
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- 1 follower
- 8 replies
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Looking at my forum (I inherited it, so I dont' know all the history), it has somethings secured with .htaccess files that appear to have originated from an IPB script or install. The reason I say that is that they start off with "#<ipb-protection>". I also have search a bit and it looks as if perhaps in the past in the ACP there was a place to configure htaccess? I set up a minty fresh test install of IPB and in it I don't see a single htaccess file. There is also zero mention of htaccess in the installation guide or in ACP that I can find. Am I not looking in the right place? Has what htaccess delivered been replaced with another method or practice? …
Last reply by olyclimber, -
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- 208 views
I see that subsequently invited members gain access to previous comments within the conversation. And, unless I am mistaken, there is no way to prevent anyone who is part of the conversation from inviting others to join in. Am I missing something here? I'd hope there is way to prevent this behavior. Thanks.
Last reply by Como, -
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1. Is the Support Requests system suitable (or readily adaptable) to use as a ticket system for members on a non-eCommerce site? 2. When I attempt to set which staff can view complaints, there is only the option to select Admins. I cannot locate any way to add other groups. Thanks.
Last reply by Como, -
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- 4 followers
- 2 replies
- 162 views
Can the default action when deleting a member be changed from Delete to Leave? In our case it will always be "Leave" and "Continue to attribute" (we change member name to random string before deleting)
Last reply by Nathan Explosion, -
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- 2 followers
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I just want to make sure I have not missed this anywhere. We agree that there is no way for a member to be paid directly for anything, whether using the core or any plugin, correct? Or did I miss it? Say in Classifieds, there is no way for someone who pays for something to pay the seller directly? Or in Clubs, there is no way for one club’s membership payments’ to go to one payment pipeline and another club’s payments’ to go to another? If I’m reading this correctly, ALL payments have to go through the board’s payment setup and then the board has to redistribute? If I am correct, is this something that will ever change? It seems completely impractical and limiting. …
Last reply by Marc Stridgen, -
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- 1 follower
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When I migrate everything to a new server, the board still tries to use the same old path to HTDOCS. I did change constants.php but it's looking elsewhere. I cannot login to the new system to change this. I get errors like this due to a non-existent path: Where can I change these settings? I don't want to change them on my old site because then if my migration fails, I won't be able to get back into the old site. I searched the entire SQL database but couldn't find any instances of these paths. Thanks!
Last reply by Marc Stridgen, -
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