General Questions
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
3,158 topics in this forum
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Hi there, Please let me know how to create a Support system like this one. We want to build a support system where only admins and moderators can see and reply to the tickets. We want our community support system to be like this one: I am looking forward to your feedback. Thank you!
Last reply by UncrownedGuard, -
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I have a newly created forum and have a few newbie questions. 1) Right now, new subscribers have to have their first 5 posts reviewed/approved before they appear. There must be a setting for that number but I'll be danged if I can find it. I'd like to reduce that number to moderators having to approve the new subscriber's first post ONLY before they have free range on my community. I've looked in the documentation but I must be overlooking where that setting is. Also, is there a negative to setting that number to zero and allowing new users to subscribe and start posting immediately, without a moderator approving his/her first comment or two? 2) Currently, when a…
Last reply by Gary, -
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hi, is there a way to see any users who have removed their accounts? Thanks.
Last reply by Daniel F, -
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I've recently added a couple of plugins to add a sign up button to my 403 no permission page and customise 404. However, it's made me realise that the error pages arent' working in the way I'd expect. Example some someone not signed in (we have boards not visible for guests)... Follows a link to a discussion - 403, all good Follows a link to a forum - 404 which I'd have thought should be a 403 because it's there but they don't have permission We've also created a custom homepage which we've linked to our forums, but if a guest clicks through they get a 404 because they aren't visible to guests. Is making them visible to only way to overcome this error?
Last reply by Marc Stridgen, -
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I was looking through old forum posts and I couldn't find an exact answer to my question, I was wondering if there is a way to sort staff under the staff directory in an alphabetic order easily. This probably require some editing in the theme however I am new to this field and would appreciate some guidance if possible.
Last reply by Marc Stridgen, -
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- 2 followers
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Ok, I'm at a lost. I've searched and searched and I can' find a way to change the URL on the logo at the top of the forum. I've always had it pointed to my actual website but now it just takes me to the main forums. Any help would be appreciated. My forums are at https://forum.orioleshangout.com/forums/
Last reply by Marc Stridgen, -
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- 3 followers
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I'm using a video Video Tip: Create a homepage in under 5 minutes using Pages I got to the point to use Page builder. It said I don't have the right to use it. How can I change to admin? Bob
Last reply by Randy Calvert, -
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- 2 followers
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Hello, I have enabled google signup , created apps, tested it, it works with the test user brilliantly, also an older account I had, with that email, is merged with the google sign in seamlessly. But to publish and verify it, I also need to know if I need to select any of the scopes mentioned. In the google guide of invision its not mentioned. Do I leave it blank? Here are some of the scopes In the url link that appears when trying to sign in, i see that email & profile are mentioned. So I guess those two. Or do we leave all blank /empty , not select anything , and j…
Last reply by Marc Stridgen, -
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Hello! I'm looking for some guidance as how to properly code out the custom home page we had created (See attachement) My questions are.. 1) We code this out in HTML, correct? 2) In the fields we have, such as 'Trending Topics' and 'Top Community Engagement' where do I find the placeholders that we're supposed to use to actually make that functional?
Last reply by Kevin Carroll, -
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On Pages, I'm doing my best to try and utilise everything they have to offer. I can see with Fields it can make a record very powerful in what information it can save. My specific thing i'm trying to do now is add a way for a user to add to a new record into a database, where they can select from a number of options. I can do this easily with the 'Select Box' field. However, the things they'll be selecting from need a visual aid so I need to understand how I attach a picture to each option in the field. At the moment I can only select a 'Key' and 'Value'. I believe all the functions are there for what I'm trying to do but I have a lack of knowledge that I'm hopi…
Last reply by Marc Stridgen, -
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Hello everyone, * I apologize in advance if the thread is not meant for here I have some questions / request for help, I would appreciate your help please - How do I make a line on the nick in the "suspended / banned" user group? - - Is there a way to make a custom nickname for the user? - How can I make usergroups shimmer / glow? (winning ranks, etc.) - How can I add the section of rate the theme like here? Thank you!
Last reply by Marc Stridgen, -
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- 3 followers
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Just enrolled today and working on getting our Community setup. I've created different Forums in my admin portal but when I look at the Community page I do not see them at all. Please see the attached screenshots Any help here would be greatly appreciated!
Last reply by Marc Stridgen, -
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I have an issue with the block manager for the sidebar: Every time i drag & drop a block this message appears. I ve already tried to install a new theme but the problem stil occures.
Last reply by Daniel F, -
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I am still new to IPS and trying to figure out my workflow to verify new users. I have a required question for all users that is specific to my content. If I could see the answer in the table then it would be easy to spot spammers.
Last reply by John Horton, -
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I just realized that my moderators can not see the little warning site at the top (next to the bell and envelope symbols). Is there a way to let them access that ?
Last reply by David N., -
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I just wanted to see if anyone has a HR style program that works with IPB login or anything to make Profiles have None public areas like so they can list holidays, sick days and bits. I guess Databases/pages could do this?
Last reply by Marc Stridgen, -
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- 2 followers
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When a moderator movers a topic, I always want a link to the new location. Isn't it possible to keep that checkbox always selected by default?
Last reply by ThunderBlue, -
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We are curious how to enable or setup the sidebar like in the help forum. and can't find anyhing in the help: maybe someone can help 🙂
Last reply by Marc Stridgen, -
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- 2 followers
- 4 replies
- 329 views
Hello I would like to connect the google search console with my forum, but I have a problem with verifying the ownership. How to do this?
Last reply by Marc Stridgen, -
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Hi there, I'm obviously missing a trick somewhere. How do I stop club image posts from appearing in the main gallery please? Thanks Ev
Last reply by Adriano Faria, -
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hi - this is a bit of a niche question. I'm about to invite into my community a group of people who need a safe and confidential space to meet and chat and share resources. I want to check how I do this properly for them. I know how to create forums and clubs which can be hidden from other user groups. My questions though are: If items such as files, books, web links, and so on are added to a privately setup Club, can those items still be seen anywhere else on the site? I'm presuming not but I wanted to check. If I create a specific usergroup for these people as a secondary group (let's call it Group B) for them to belong to, is there a way to create that …
Last reply by Marc Stridgen, -
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- 3 followers
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Is there any way to just show featured clubs, rather than all clubs or member belonging to clubs in the side bar or on a page? Thank you.
Last reply by Adriano Faria, -
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- 1 follower
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Hi I am just renewing our sites privacy policy and just querying privacy information with regards using the integrated IPS Spam Defence system. Obviously under GDPR we need to be open about information sharing and using the integrated Spam defence will obviously result in information being shared with IPS servers. Unlike using hCaptcha which has a an integrated privacy statement on the registration page there is nothing in relation to Spam Defence and IPS. Is there a link I can include in my Privacy statement which relates to IPS use of data sharing through the Spam defence software ? Thank you
Last reply by Marc Stridgen, -
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- 3 followers
- 11 replies
- 211 views
When resizing an image, the "Keep original aspect ratio" is sometimes deselected, sometimes selected, I can't figure out any kind of Logic in its status. I always want to keep the original aspect ratio when resizing (I'm not sure if anyone ever needs to change the aspect ratio when resizing an image in Invision??) - is there a way to remove that option or have it consistently selected by default?
Last reply by Marc Stridgen, -
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- 2 followers
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Hello, Our forum is reserved only for professionals of our profession. To filter registrations, I would like to find a solution. (to be sure we are only between professional people) Members can register on the forum, but must introduce themselves (write a short presentation). Thus, we decide whether or not they are fit. If so, we approve their application and then they can post to the whole forum, if not, they cannot access the rest of the forum. Today, a new member can post on the rest of the forum, he had a restriction to 1 message, and the only place where they can post is the presentation subforum, however that is not appropriate. How can I do to…
Last reply by MrUtOpiK, -