General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,040 topics in this forum
-
- 2 followers
- 16 replies
- 232 views
Hi I used to use invision on an old domain Fanalyse.net and that company and site is no longer with us but I have built a site on wix and would like to use invision for the community aspect. I have just renewed my subscription for 6 months, but cant remember how to do much on here. So I am currenlty stuck. I would like to know can i intergrate with wix, if not what do I have to do to get my domain linked to invision so I can start to build out the boards etc. I hope I am making sense as I am very confused.
Last reply by Ramsesx, -
- 2 followers
- 2 replies
- 216 views
I am having a hard time figuring out what happened. How could I have such a decrease in online guests? Did it stop counting bots? That seems like a lot less guests and new potential members. Any guess?
Last reply by Markus Jung, -
- 1 follower
- 1 reply
- 310 views
I use Pages and Advertisements -feature. How do i stop ads/top banner showing in one page?
Last reply by David.., -
- 0 replies
- 175 views
How to change the "type" attribute of scripts loaded into a template? By default, all scripts loaded as described in documentation has "text/javascript" type. There is no way to load other types, for example "text/babel" to use REACT.
Last reply by Paweł Niećko, -
- 5 followers
- 9 replies
- 775 views
I’m joining the others who don’t understand how Pages works. I’m very used to working with Joomla as a CMS (since the days it was Mambo), which seems way simpler to understand and set up than Pages... I’ve read the Pages guides and read several topics here, but I’m still no wiser. I find the name “Pages” to be confusing, as it infers a single item, eg: a web “page” as we know it. In topics here to do with Pages, people refer to a “page” (lowercase) and I don’t know if they mean a Pages page or site page. When I go to the default installation of Pages, I see: Pages - articles.html Database - Articles Categories - Articles and the URL is /articles.html/art…
Last reply by Millipede, -
- 1 follower
- 0 replies
- 385 views
I don't know if I'm just not seeing it, but in the documentation regarding the referral system, it states this: Regarding the bolded part, where would that show up? We've had the system turned on for a few weeks now and we cannot find any indication of members joining after being referred. A test account was created after following a referral link and there's nothing on that account that shows it was referred by the owner of the link.
Last reply by ahc, -
- 1 follower
- 4 replies
- 293 views
Where can I enable Club forums showing on main forum list? Thanks.
Last reply by Ramsesx, -
- 0 replies
- 239 views
Hi, I was attempting to noindex in robots.txt certain categories or forums on my site. However, I noticed that the urls do not follow a consistent pattern. For example: https://www.christforums.org/forum/34-conservative-news/ This is the main Conservative News category. However, threads created in this category look like this: https://www.christforums.org/topic/11829-man-who-led-protests-against-cleveland039s-chief-wahoo-jailed-on-charges-he-stole-money-from-native-americans/ Notice how the url doesn't contain /34-conservative-news/ Therefore, I do not see how to noindex this category and all threads contained in it. I can't noindex /topic/ b…
Last reply by Sovereign Grace Singles, -
- 1 follower
- 9 replies
- 426 views
Anyone else notice little issues with mobile view locking up? For example click the menu and it won’t pop open. Or click the reply box but the text composer won’t start. this happens a lot to me on iPhone. I have to close all open tabs, close out safari, then start over and it works again. (Even if I only have 2 or 3 open tabs to begin with)
Last reply by Morgin, -
- 1 follower
- 3 replies
- 258 views
Hi, I would like to create a new group with admincp access. Basically, I'm trying to distinguish an Administrator and Webmaster group. The Webmaster group will also need admincp access, but I'd like them to be listed differently in the Staff directory and on the board (title and badges etc). Can anyone provide suggestions on how to do this? CF
Last reply by bfarber, -
- 3 followers
- 5 replies
- 157 views
I am getting an email not sending error because I am out of monthly emails. I won't have more until Sept 4th Does anyone have any short term solutions so I can get emails flowing again until my next round of sparkpost comes in? Thank you ?
Last reply by David.., -
- 1 follower
- 21 replies
- 246 views
I have dozens of authors who have written articles and would like to create an "Authors" page that would be a simple listing of each author in alphabetical order, where you could then click on a link to the author's bio page. Does anyone know how I could set this up?
Last reply by sadams101, -
- 3 followers
- 4 replies
- 257 views
I'm creating a guides system for Turkey, where each category of guides, and also certain page themselves, will have their own custom blocks. I am assuming I will have to use hard folders and different page templates for this, but I am not sure. Let me explain with a proposed folder structure. turkeycentral.com/guides: This category (and associated database) has all guides about Turkey. Including guides about places and also provinces and cities and towns. So there would be subcategories like: /guides/residence permits/ /guides/transportation/ /guides/places/ The last one, places, is about the provinces and cities. Antalya is a province in Turkey. And A…
Last reply by Bendensin, -
- 2 followers
- 1 reply
- 234 views
The Online Users page is great but, having recently moved to IPB from vB, lots of our community members are confused that all they get to see is lots and lots of guests because the main reason for visiting this page is to see who else is online. Of course, there is a filter, which once pointed out, they can use but it would be much better and less confusing if the default filter was "Logged In" and not "All". How can I change the default filter for the Online Users page?
Last reply by Joel R, -
- 3 followers
- 15 replies
- 275 views
Hopefully I will explain this well enough to understand. Ok so I have ads on my site and want to have it set so that the amount of ads users see decrease the more posts they make. I was thinking I could probably achieve this with group promotion. Users with 200+ posts see less ads Users 1000+ plus ads see even less. Could I achieve this with group promotions? One thing I want to do though is not show these different groups in profiles etc so they all just show in the member group. Would I then set these as secondary groups? If anyone could provide some guidance that would be great.
Last reply by Joel R, -
- 2 replies
- 200 views
Hi, We recently upgraded from V3.1.2 to V4.3.5 . We had members divided in Member Groups. Although the upgrade seem to go through OK with no known errors, only the registered user and moderator user groups remained intact. All the other user groups were missing and their members set to to permanently banned. As there is no date code on the ban or a way t distinguish between banned in error and banned because they were originally a spammer I'm stuck. Also, there is no way to bulk unban users, and the group that is missing was over 1,500 strong - too much to do manually even if I did have a list. Can anyone advise of what went wrong?
Last reply by Wayne Scott, -
- 3 followers
- 8 replies
- 187 views
The reason I ask is that I want to limit guests to seeing forums and topic titles but not the posts within a topic. Firstly is this possible? Secondly would this stop Google indexing the posts and topics?
Last reply by gavpedz, -
- 1 follower
- 0 replies
- 119 views
I guess I can test it, but I figured others can also benefit from the discussion. Can someone clarify how exactly the different types of clubs behave in activity streams? My assumptions are as follows, feel free to correct me: Public and Open - New content (posts, topics, images, events, etc) is visible for all in activity streams, both members and non members. Closed and Private - New content (posts, topics, images, events, etc) is visible in activity streams only for members of the club. One other question, is Clubs content shown by default in existing streams or it needs to be added explicitly? I am afraid that those users that have their unread co…
Last reply by jair101, -
- 2 followers
- 3 replies
- 376 views
So, I just completed a successful migration from vB4 to IPB and I'm dealing with member expectations. Most love the new environment but a few have voiced concern about the fact that guests can view member profile pages. On our previous platform, that didn't happen. I can't see any setting in the ACP to control group access to member profile pages. Is this even a thing in Invision Community? If this level of control is not available out-of-the -box, I'd like to suggest that it is included as a standard feature in a future version. Having checked Marketplace, I see there is a Profile Privacy plugin that will do what my users are asking for but really, this ought to be …
Last reply by cfish, -
- 1 reply
- 242 views
Hi, so I've moved all of my old thread posts in all of my categories to an archive section. While it worked, the numbers are all incorrect. Example; It says 24 posts but there's only one single thread with zero replies - so the correct number would be "1" - it's like this but for ALL of them. how do i fix this?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 325 views
Hi, All the YouTube videos that have been added in posts are showing as full-width across posts. As we're using the fluid layout this means the video takes up the entire screen while scrolling through posts. Is there a way to keep the videos a more reasonable width and proportional height? Thanks
Last reply by NeedCoffee, -
- 2 followers
- 10 replies
- 413 views
How do I enable profile status updates by default? Also, is there a status update block I could put anywhere on my site so that people could update their status no matter where they are?
Last reply by Fast Lane!, -
- 3 replies
- 168 views
Hi, is there a way to not allow users to copy and paste photos into the editor? Such as having them manually upload them via the "choose files..." button instead?
Last reply by Adriano Faria, -
- 2 followers
- 4 replies
- 404 views
https://invisioncommunity.com/clientarea/support/1016300/ No updates in almost 2 weeks... on a 3 week old ticket. I've tried to ask several times in the ticket for status but I never hear back. Here is the issue in a nutshell... sitemap goes to virtually zero after upgrading to 4.3. Can any staff help? It's in tier 3 support which I figured meant a resolution was coming soon. This may effect other folks too.
Last reply by Marc Stridgen, -
- 1 follower
- 1 reply
- 157 views
In the marketplace app is there a way to disable or not use the tracking of who downloaded a file? If not is there a way to reset the total to 0 and not log the downloads?
Last reply by DawPi,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
