General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,035 topics in this forum
-
- 1 follower
- 7 replies
- 397 views
I found it in the admin area, and the csv contains id, name, username, password, email. But idk how to import it properly. Also is it possible to hide the sign up or to not allow signups somehow?
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 158 views
Hi, would it be possible for mods/admin to create new members from front end? ( or if its possible for mods/admin to edit the user name from front end, then user accounts could be pre made)
Last reply by DawPi, -
- 4 followers
- 7 replies
- 303 views
Hi guys, is there some documentation or spec sheets available about the server hosting options in my control panel? I am using the self-hosted capabilities but don't know what this is about. Some kind of write-up or how-to document would be much appreciated. Mike
Last reply by AlexWebsites, -
- 2 followers
- 2 replies
- 271 views
Is there a way to sell stuff with IP.Downloads that people can just click on it enter their Paypal and pay for it? Without signing up for a full account and stuff in Nexus? Something like https://gumroad.com This is for just for digital content.
Last reply by ZakRhyno, -
- 1 follower
- 1 reply
- 146 views
Hi, We're currently testing the Commerce > Support Requests area. I've tried using an @ mention to tag a colleague in a ticket, but he doesn't seem to have been notified. Is there any way of getting notifications when tagged/mentioned inside support tickets? Thanks
Last reply by Joel R, -
- 2 replies
- 248 views
Do banned or flagged spammers have the ability to use private messenger? It seems so and I can't find any settings which restrict banned or spammers from using the private messenger system?
Last reply by Sovereign Grace Singles, -
- 4 followers
- 12 replies
- 213 views
I tried to find some guides and also used the search function but didnt get a grasp on how to use those functions.
Last reply by FZ, -
- 1 follower
- 1 reply
- 146 views
When I do a search on my site it does not include clubs. I can search within club but I cannot do a search for the name of a club and have that club come up in the search results. How do I add clubs to something that shows up in search results?
Last reply by opentype, -
- 2 replies
- 345 views
hi Guys :) i would like to disable the profile hover card so that if member want to know more about the other user they have to go to user profile rather than just hover the mouse and read the profile details Is there is way to disable it globally ? or where can i adjust the timing of hover card shown time. i will change the timer to so long it will not appear to user as they hover mouse over profile Thanks :)
Last reply by Gill, -
- 5 replies
- 212 views
I use the "Minimum age required to register" setting on my site. I sometimes get the following support ticket: And because of that they cannot continue to register. I only recently enabled this feature so I'm not sure how it works. What should I tell the user to do so that they can try again? I'm assuming once they enter the incorrect age below the minimum the system blocks them. Should they clear cookies, try from a different browser, or does it lock their IP?
Last reply by Adriano Faria, -
- 4 replies
- 174 views
Somehow the user changed a setting and got rid of it. I didn't even know this was an option, how do I bring it back? Thank you
Last reply by Adriano Faria, -
- 3 replies
- 381 views
Hi, People have been using multiple font/text colors in posts. I would like to not allow other font colors. The problem is if I remove the option from Ckeditor it is still available when people paste colored font in as rich formatting. Is there a way for all font colors not black to be turned black and to disable the future use of font/text colors in the future? I also do not want raw font code to display if it is posted as rich formatting in the editor. Thanks, William
Last reply by Linguica, -
- 0 replies
- 279 views
When someone uploads a new version of a file in downloads it doesn't show up in the activity feed, is there a way to make this happen?
Last reply by mastafui, -
- 0 replies
- 454 views
My community allows users to download live performances of Regina Spektor. Her setlists can reach up to 30 songs. Is there any extension that enables users to "download all" instead of clicking download for every song?
Last reply by JacobPrince, -
- 3 followers
- 4 replies
- 184 views
Is there an easy way to control the YouTube auto-embed size? Right now it embeds at 100% which makes it far too large.
Last reply by The Britain, -
- 2 followers
- 3 replies
- 141 views
IPS4 introduced image proxying for user-generated content, which avoids potentially-insecure hotlinking, and also mixed content issues on HTTPS sites. I've noticed though that, on boards upgraded from 3.x, legacy content (pre-IPS4 posts, signatures etc) is unchanged and still hotlinks from other sites. Is there a good method of getting the old content to use the proxy?
Last reply by Dreadknux, -
- 1 reply
- 149 views
Instead of having to view every single profile to find who has been warned?
Last reply by bfarber, -
- 1 reply
- 146 views
How can I enable a group to view hidden content?
Last reply by Fosters, -
- 1 follower
- 4 replies
- 189 views
I have an urgent issue that had a support ticket submitted May 30th. I paid for "priority" support. I have seen the status of my request marked as "in progress" for quite some time now. I am wondering, is it really being worked on or did it fall through the cracks? I am afraid to bump the support thread as I think it might place me in the back of the line. Anyone have a similar experience? What is a normal wait time? Thank you ?
Last reply by Meddysong, -
- 0 replies
- 111 views
I've recently upgraded a board from 3.4.8 to 4.3.3 and there are obviously significant changes, more so in the ACP than in the user area. Under 3.4.8, I had customised the way deleted members were displayed, but only using built-in ACP functionality. I didn't buy any external plug-ins or hack any files. I just cannot seem to find those settings in 4.3.3, and the settings appear to have been reset, prefixing Guest in front of the username instead of bracketing it as I had.
Last reply by Joel Lister, -
- 1 reply
- 388 views
How does Our Picks work with emails? I know that they are added to the bottom of standard emails that go out but I would like to allow my members to choose from the following subscriptions: Daily Weekly Monthly Those "newsletters" would show the Our Picks that have been added for the day, week, or month. How do I do this? I receive newsletters from IPS that are just like the formatting I am looking for.
Last reply by Brian Klein, -
- 0 replies
- 332 views
How to switch on comments and Pages? Thank you!
Last reply by Philip Krasilnikov, -
- 1 follower
- 5 replies
- 814 views
Hey I don't mean to blow up your forums with a few threads, and I'm trying to genuinely solve these problems before I come here, but this one has be stumped a bit. I'm creating a rest api for the site to use, and I can't seem to get the /core/hello to work let alone anything else. I've setup the key as such. I then used the example snippet, modified of course. $communityUrl = 'http://test.accursedfarms.com/'; $apiKey = '00a75c3993dc5a20fade6f9150f14645'; $endpoint = '/core/hello'; $curl = curl_init( $communityUrl . 'api' . $endpoint . '?key=' . $apiKey ); curl_setopt_array( $curl, array( CURLOPT_RETURNTRANSFER => TRUE, ) ); $response = curl_exec(…
Last reply by The Britain, -
- 0 replies
- 142 views
I understand that you could make a copy of the theme, make it admins only, change to that theme and refresh the page every time you add something. That's beyond tedious though? Is there a way to have a live preview when editing themes?
Last reply by seba stian, -
- 3 followers
- 9 replies
- 255 views
So the latest update added this bad boy. Any idea where I should start looking to remove that overlay?
Last reply by Jennifer M,