General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,039 topics in this forum
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- 2 replies
- 150 views
I have been adjusting my moderator permissions and have some how lost the flag as spammer ability on mod accounts and admin accounts. I have the can flag members as spammer option on but the option is not showing on the forum. Is there another setting linked to its functionality?
Last reply by gavpedz, -
- 0 replies
- 291 views
How can i turn off these two settings in the warning window, so mods can not use them? Restrict from posting content Suspend from accessing the site
Last reply by gavpedz, -
- 1 follower
- 2 replies
- 160 views
Hi everyone! I need some help with the configuration of the forum I am working on. I need blogs and articles to be approved before being published. Is this possible at all and if so how would I activate this setting? T
Last reply by Thomas Hop, -
- 2 replies
- 261 views
Hi guys, I've been struggling to set up the sharing options in my Community. I have the option to share content to social media enabled, per category and per subforum available. Thus, the following icons should have been showing below the "reply" box in each topic, as detailed below: However, none of these icons show in my community! I've double checked and I have enabled the option to share content in each and every one of my subforums. Also, I have enabled each individual sharing option in Site Promotion -> Sharing. Does anyone have any idea what the issue might be? Thanks in advance! Kvothe
Last reply by Kvothe, -
- 0 replies
- 255 views
Hello, I have a number of password protected forums set up and posts are appearing in the Activity feeds of all users including those who are not signed in to the private forums. This means that relevant activity is not displaying but instead all they see is (see attached). How do I change this please?
Last reply by VOK, -
- 5 followers
- 10 replies
- 428 views
I love the new subscription manager and I'd love to move all of my subscriptions to there, but has anyone figured out how to make discount coupons just for specific subscriptions? We offer 2 plans and I need to be able to have a coupon apply to one plan and not the other.
Last reply by loccom, -
- 1 follower
- 1 reply
- 136 views
I'm not sure if this is a big but I have an announcement that is set to show in forums, within specific forums. When in traditional forum view, the announcement shows above the content when creating a new topic. If you switch to fluid forum view and start a new topic in that forum, the announcement does not show. switch back to traditional view and start a topic and the announcement shows. Any ideas?
Last reply by AlexWebsites, -
- 1 follower
- 0 replies
- 221 views
Hi, I have some large forums which I'd like to split up in to sub forums, therefore I'd like to be able to search for specific search terms then bulk select those results to be able to move to the sub forum. I can't seem to find anyway to do this, does anyone know the best way? Cheers
Last reply by asigno, -
- 0 replies
- 174 views
Our site has a few custom databases, is there an easy way to do a bulk database upload besides XML?
Last reply by The Britain, -
- 2 followers
- 7 replies
- 163 views
Neither members or admins can see who is browsing within a topic and I have been all over the 'permissions' of members, groups and forums but can't for the life of me work it out. I can perfectly see below that I'm browsing this board +fishinsa yet that is not showing up for us ? Any help would be thankful
Last reply by Joel R, -
- 1 follower
- 2 replies
- 311 views
I bought a SSL from namecheap and i'm not to sure how to make this work properly.
Last reply by Joel R, -
- 1 follower
- 4 replies
- 172 views
What am I supposed to do about this? Looks like I am using TLS How do I know if it's the right version of TLS or not?
Last reply by bfarber, -
- 1 follower
- 6 replies
- 398 views
Hi guys, this might be totally noobie.. However it was / is currently the only way for me to populate our database (IPS CMS Database) with data but now I am facing an issue that needs to be fixed. Short introduction We are a german community for a game called Crowfall, a MMORPG. We provide an ingame database with abilities and discipines/runes (in future also items like equipment, etc.) As we have an insane amount of attributes to populate in very different point of views we decided not to popuate data through the IPS form template but just extract certain info from an external API connection, process this data in excel following SQL formatting according to ou…
Last reply by bfarber, -
- 0 replies
- 149 views
So i created a new member group and set a group icon but for some reason its not displaying am i missing something? Please ignore, for some reason the icon didnt save when i uploaded it. All working now.
Last reply by gavpedz, -
- 1 reply
- 276 views
Using Site Promotions -> Advertisements to place in advertisements. I receive the following error message, and thus my ads are not rendering. "Javascript disabled for security" Please advise.
Last reply by Jim M, -
- 1 follower
- 1 reply
- 205 views
Do members get notifications if their topic is moved, edited, hidden or deleted?
Last reply by Daniel F, -
- 2 followers
- 3 replies
- 314 views
Is it possible to add a popup or a warning that has a warning text? Example: "You are about to leave [Site name.] Don't click on links you don't trust. Continue?" (YES) (NO)
Last reply by Tripp★, -
- 1 reply
- 190 views
Hi, Right now I have an important thread in a subforum that contains other subforums, but usually the threads are placed below the sub-subforums so it's hard to see the thread. Is there a way to get that thread pinned on top of every sub-subforum? So it appears multiple times but there is only one thread? Thanks!
Last reply by Adriano Faria, -
- 2 followers
- 3 replies
- 141 views
Hi, is there a way to exclude the entries of one specific category from the front page view? Thanks.
Last reply by Ramsesx, -
- 0 replies
- 121 views
Hello, For our community forum, we have users who have purchased a certain product, and we have individual forums devoted to those products. I'd like to know if it's possible, after the user logs in, to direct them to their specific product forum based on the product that they've bought from us. We can assign them to the group that fits their product (i.e. "Acme Product 1 users") but I'm not sure how to go about direct them to the "Acme Product 1" forum once they've logged in. Does anyone know if this is possible? thanks so much
Last reply by Kathie Capra, -
- 1 follower
- 1 reply
- 320 views
Hi, currently trying to figure out a way to have Mods be able to accept new users without having access to the Whole Admin CP is there a way they can just have the members section rather then all?
Last reply by Joel R, -
- 2 followers
- 5 replies
- 182 views
I'm not sure if this features exists and I just can't find how to enable it, but is there a way to send an automatic message to users when a new support request is received? The majority of my customers have the same issues that can be resolved with a couple of how-to videos I have posted on the site but they don't seem to actually watch those first. Plus I'm going on vacation next week and my temporary replacement won't have as much time to check for requests and reply as I do. An automatic response with links to fixes for most common issues would be helpful to my customers while I'm away. Thanks in advance!
Last reply by Joel R, -
- 2 followers
- 2 replies
- 130 views
Hi, I think I may have properly messed up, so thought I had better check with the pros! I had a forum called workshop, I dragged it out of the grouping in ACP and put added sub forums to it e.g electrics, mechanical etc. Now it doesn't have any posts, where would there be or what do I need to add to get them back? Thanks Alex
Last reply by asigno, -
- 1 follower
- 3 replies
- 345 views
How can I reduce the top nav - menu font size and/or spacing in IPB 4.3.3?
Last reply by steve00, -
- 2 followers
- 4 replies
- 187 views
How do I make this page like IPS does it https://invisioncommunity.com/third-party/providers/ Thank you very much.
Last reply by Gilly,
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