General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,039 topics in this forum
-
- 4 replies
- 232 views
I have a member who is having an issue with their account. I asked them to send me a screenshot and in the top right corner it says : Sync isn't working Sign-in details are out of date Sign in again. Is this a Facebook issue or something? They have signed in again but it keeps coming up and as a result she can't see some parts of the community. Very odd :) Melissa
Last reply by Melissa West, -
- 3 replies
- 202 views
I set up 5 new Ranks with appropriate numbers of Pips but none of them are showing up. They're still showing the default ranks from the initial setup. Anyway to get them to show or activate them?
Last reply by Melissa West, -
- 1 follower
- 0 replies
- 160 views
Hello, unfortunately the conversion of my old MyBB 1.6.12 forum to Invision Community 4.3.6 did not transfer the profile pictures to the new system. None of the files were copied and the database column for the profile pictures contains the value 'NULL' instead of the links to the according profile pictures. Also all the background tasks are already finished. Adding new profile pictures works though. Any ideas what could have gone wrong?
Last reply by ComputerWorks, -
- 1 follower
- 1 reply
- 185 views
hello How And Where To Remove Are You Human Captcha From Sign Up Page?
Last reply by opentype, -
- 1 follower
- 2 replies
- 187 views
Is this working as expected or is something wrong with the streams? Left is showing with option "Content items, comments, and reviews" right window "content items only". Both show a review (unread Topic badge), but it should show only on the left window. And the red marked post should be shown on the right window too.
Last reply by Ramsesx, -
- 2 followers
- 8 replies
- 282 views
I keep up with bounced email by turning off notifications for these users as well as moving them to a bounced email group. I still get these bounced emails even though I turned off all notifications. Where do I change this? Thanks
Last reply by Square Wheels, -
- 3 followers
- 5 replies
- 320 views
I am searching for any instruciton how to build in the tools for the " EU General Data Protection Regulation (GDPR) " - can anybody provide some information about that ? 🙂 Or what aready would help is - where can I make that users can delete there own accounts ? Been searching for a while but did not find it 😄 Thanks HP
Last reply by bfarber, -
- 1 follower
- 2 replies
- 463 views
I have created a custom profile field of type Select Box. How do I translate the values of this field?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 155 views
I would like to change Report form to be just Text Area. Users should not be able to commit media there or use text format like font size or color. Can I change this?
Last reply by bfarber, -
- 1 reply
- 162 views
Does anyone know where I can find the php file that receives POST for the registration / account creation form fields?
Last reply by Jim M, -
- 1 follower
- 1 reply
- 232 views
I have installed Links Directory and now it is available as club feature. However I do not want to allow my clubs' leaders creating their own link directories within the club. How can I disable this feature for the Clubs?
Last reply by newbie LAC, -
- 1 follower
- 12 replies
- 504 views
We've got a fairly long list of bad words setup in IPB. We want to make sure people cannot register with these words in their choice of user or display name. I presume IPB applies the censor to user names, but I wanted to double check?
Last reply by Nathan Explosion, -
- 2 replies
- 284 views
Alternatively: What is the data structure of an XML custom database import? I have an SQL backup of one of the custom "database" tables. I need to re-import that, but I don't know how to link that up so it fits back in with the rest of IPB. To clarify I've imported my table backup here. But it doesn't show up here. How do I relink it into the backend?
Last reply by bfarber, -
- 3 followers
- 4 replies
- 168 views
Hi, Is there a way to hide the last visit information ? or restrict it so that only staff can see this? Thanks
Last reply by bfarber, -
- 1 reply
- 178 views
Hi lads, As I like some of the new skins for latest version of IPB I decided to renew my licence and upgrade. I uploaded invision community files via ftp, entered mysite.com/admin/upgrade. Everything works OK. Then installer asks me to select what I want to upgrade. And it says I have forum version 3.4.8 and that it's Up To Date. So I can't actually select anything and continue... any ideas?
Last reply by Mark H, -
- 1 follower
- 4 replies
- 311 views
Hello... Is it possible to remove the top on pages, i have marked the top in red Eivind
Last reply by dogbone, -
- 1 follower
- 3 replies
- 407 views
How can I put one of the pages in pages for my startup page (homepage)
Last reply by kmk, -
- 1 reply
- 171 views
so i cannot access my acp at all. mcp and the website work perfectly fine. im not late in payments or anything. i've tried different browsers and it wont let me login into the acp. what is happening and how do i fix this?
Last reply by seba stian, -
- 3 replies
- 349 views
How To change Limit Username Length 3 to 2? thanks
Last reply by Faqole, -
- 1 reply
- 305 views
Big question on the referrals feature. Assuming I open it to commission for any product on my website, do referrers get commission for purchases made by new registrants in that same site visit or does it give commission to referrers for every purchase that a referred new registration makes from then on?
Last reply by loccom, -
- 1 follower
- 2 replies
- 844 views
Hello, I have all the forums set up and would like to make a backup before the start. The Forum is self-hosted. How do I do that? Can I set the number of times a backup should be made? Daily, Weekly... I can't find a setting. Thanks Christine
Last reply by Misi, -
- 1 reply
- 160 views
Hello, we habe in our member-profiles one field with the email adress. But it is not possible to klick on the adress like the fields with URLs. The URL works well. Did I made a mistake? Thanks Christine (I love the Invision Software! The best forum!)
Last reply by Christine35, -
- 1 follower
- 2 replies
- 155 views
Right now we're using SendGrid free for our emails, and we're limited to 100 a day. How can I disable all emails sending for things like "someone messaged you" or "someone replied to a forum you're subscribed to", essentially I want to disable everything that isn't registration, security, or a password reset.
Last reply by andavis, -
- 4 followers
- 21 replies
- 579 views
When the display name is changed, previous quotes still include the old display name and are not updated. Is this a bug or it is working as designed? Is there a rebuild task I need to run to reprocess all quotes? I have raised a ticket, but I might get an answer here faster :)
Last reply by Christine35, -
- 1 follower
- 6 replies
- 377 views
Hello, after executing the conversion from our old MyBB forum to Invision, I realized that all the formatting tags in peoples posts and comments don't work properly. Instead of displaying the text in the respective format, it just displays the tags as raw text. For new posts however, the tags work perfectly fine. Is there any way to fix this?
Last reply by Jim M,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
