Square Wheels Posted November 11, 2018 Posted November 11, 2018 I keep up with bounced email by turning off notifications for these users as well as moving them to a bounced email group. I still get these bounced emails even though I turned off all notifications. Where do I change this? Thanks
Joel R Posted November 11, 2018 Posted November 11, 2018 Account Settings > Notification settings. You probably have something like Daily Digests checked. You can check out Mal Bouncer by @stoo2000
Square Wheels Posted November 11, 2018 Author Posted November 11, 2018 6 minutes ago, Joel R said: Account Settings > Notification settings. You probably have something like Daily Digests checked. Thanks, I set everything there to no when I edit them, and I still get these bounces.
Joel R Posted November 11, 2018 Posted November 11, 2018 I don't know if it applies, but make sure you check out ALL options in notification settings. If you scroll down past the initial options, there are a hundred more individual choices for content items. That's happened to.some of my users where they turned off daily digests bit they were still getting email notifications on everything.
Square Wheels Posted November 11, 2018 Author Posted November 11, 2018 Thanks again, I set everything at the top to no, then set all of the email options at the bottom to no, and I still get these emails.
Joel R Posted November 11, 2018 Posted November 11, 2018 Can you post the contents of the email? Are you sure it's not some third party app like Newsletters, which has a different subscription
Square Wheels Posted November 11, 2018 Author Posted November 11, 2018 Sure, here's one of them: Undeliverable: Your PathLabTalk digest Delivery has failed to these recipients or groups: some@email.net The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk. Diagnostic information for administrators: Generating server: host.net some@email.net#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ## Original message headers: This email and attachments contain information that may be confidential or privileged. If you are not the intended recipient, notify the sender at once and delete this message completely from your information system. Further use, disclosure, or copying of information contained in this email is not authorized, and any such action should not be construed as a waiver of privilege or other confidentiality protections.
bfarber Posted November 12, 2018 Posted November 12, 2018 Login as the user and go to Account > Manage Followed Content. Use the "Filter by" menu to filter by digests, check all rows, and then change the notification type to "Do not send me a notification". Digests are handled a bit outside of the notification system so changing notification preferences does not directly affect digests.
Square Wheels Posted November 12, 2018 Author Posted November 12, 2018 8 hours ago, bfarber said: Login as the user and go to Account > Manage Followed Content. Use the "Filter by" menu to filter by digests, check all rows, and then change the notification type to "Do not send me a notification". Digests are handled a bit outside of the notification system so changing notification preferences does not directly affect digests. Thank you!
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