General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,040 topics in this forum
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- 1 reply
- 215 views
Have a member who is designated "administrator" as their primary group. I want to make their primary group "member", but there is no other category available in the primary group drop down menu except "administrator". This member also has several other designations in the secondary group. None of those show up in the primary group drop down. What am I doing wrong? TIA
Last reply by Adriano Faria, -
- 1 follower
- 6 replies
- 289 views
I have switched on to show non-trailing slash url but still google index is showing / version and not non-trailing version. How do I permanent redirect https://carnity.com/classifieds/ to https://carnity.com/classifieds If I do Redirect 301 in htaccess then all internal pages crash as they become this https://carnity.com/classifiedsitem/744-patrol-2014-big-machine-platinum instead of https://carnity.com/classifieds/item/744-patrol-2014-big-machine-platinum
Last reply by Gauravk, -
- 2 followers
- 2 replies
- 690 views
I checked through the Button Colors and Front-End Colors as well as the Text but don't see where I can change the colors for the Announcements. Can anyone point me in the right direction? Many thanks Melissa
Last reply by Melissa West, -
- 1 follower
- 4 replies
- 378 views
hi. so i don't know if it's only my website, but every time i upload a favicon to my website, it won't load. is it a theme issue, maybe? update: it is a theme issue. here's the theme i use
Last reply by Adlago, -
- 2 followers
- 3 replies
- 498 views
As the title states, when you get to the ACP login page, it says Invision Community. Is there anyway to change that to say a logo of your own choice? If so, how?
Last reply by Disruption, -
- 2 followers
- 4 replies
- 444 views
After upgrading to 4.3.6 we have issues with timezones. Some users have 1 hour offset, another 6 hours from their real time. In our custom module we do not allow to enter data with date in the future. Now the user has actually 20.11 but our website "thinks" there still were 19.11 and shows an error. The date is 6 hours after the member's real date. Other users have the same problem, the time difference for them varies from 1 to 7 hours. I am not sure how can I handle the issue? How timezone of user is detected in 4.3.6 and how the member can change it when automatic detection is false?
Last reply by Sonya*, -
- 1 reply
- 479 views
hi. so, everytime i edit the time in for a coupon, and i click save, it'll change it to another time. so i set the coupon to start at 12am, and then when i save it, it converts it to 5am. which is something i don't want it to do. how do i fix this?
Last reply by Daniel F, -
- 2 followers
- 9 replies
- 273 views
I recently migrated from VBulletin over to IP and am struggling with embedding audios and videos. I use a service called EZS3 to create players and then I used to place the code in a post and it worked. Unfortunately it's not working now. The ones I migrated work but new ones won't. I wonder does anyone have a good solution for video and audio players where the files are hosted on Amazon S3 servers? Many thanks Melissa
Last reply by Melissa West, -
- 2 followers
- 4 replies
- 272 views
I have a huge privacy issue. In our gallery everybody can see WHERE the picture was taken on the map. I have to remove it right now as this breaks any privacy of the user. Is it something I can do without paid plugin? I assume that location is saved in Exif. Or can I modify a template to delete it? What template is that? Thank you and this is really urgent right now.
Last reply by The Old Man, -
- 3 followers
- 6 replies
- 324 views
Is there a way where users can download a data package? A lot of bigger websites are doing it and would like for my website to do it, too.
Last reply by opentype, -
- 1 follower
- 6 replies
- 333 views
As the title states, is it possible for users to upload videos into the Gallery? If so, how can they go about doing that? Thank you! If not, is there a plugin available to do so?
Last reply by bfarber, -
- 2 followers
- 3 replies
- 323 views
hi there. so i know groups can have their colors changed, but is it possible to make the person in the group username also change depending on their group?
Last reply by A Zayed, -
- 1 reply
- 142 views
We've had someone create multiple tickets about the same topic, either in error or on purpose. We wanted to merge them in to a single ticket, as they are all exactly the same. I cannot work out how to do this? Thanks
Last reply by Jim M, -
- 1 follower
- 8 replies
- 353 views
Is it possible to rename 3rd party plugins and IPS Clubs to other names? I am trying to use them and want them to have a unique name to my website idea. If not, totally fine.
Last reply by Jim M, -
- 3 replies
- 232 views
Hi, We've just migrated to IPB from vBulletin, so bear with our newb questions for the next few days 😊 We've noticed that some users have managed to embed YouTube clips in their forum signatures. I wonder if before this was just a YouTube link (in vBulletin) and has now been converted to the actual video? Either way, we don't want users to be able to put images or videos in their signatures, we literally just want text and links. We have set maximum number of images to '0' for the usergroup but it doesn't seem to impact on this? Thanks!
Last reply by Ramsesx, -
- 2 followers
- 2 replies
- 213 views
What details do we need to enter in below 3 fields after installing redis on server?
Last reply by Gauravk, -
- 1 follower
- 2 replies
- 223 views
I'm using IPS for a writing community, and our events are all virtual. So we might have a write-in on Discord, or a challenge hosted in the forums, etc. Would it be possible to modify the venue function of the calendar to support virtual venues, such as a hyperlink, or even just to display simple text like "Discord"? When I tried just inputting text on the street address line and nothing else, the app ignored the entry.
Last reply by kherezae, -
- 2 replies
- 396 views
Hey guys, Probably already asked a million times, but I can't seem to find an answer. Is it possible to edit permissions for multiple forums and categories at the same time? Or some way to copy them to other forums? Can't seem to find it or find a how to.. Cheers in advance.
Last reply by Ramon Mol, -
- 1 reply
- 131 views
I remember in previous versions it was relatively simple to go into the language pack and change what things are called, but I've been having trouble with that. Maybe I just didn't hit all instances, I'm not sure. In this specific situation, I'm trying to modify some of the Calendar language. All of our events are virtual, not in-person, so I'd like to change some key words, such as "Going" changing to "Participating." Does anyone have guidance on how to best do this? Thank you!
Last reply by kherezae, -
- 1 follower
- 2 replies
- 228 views
Is there a way to stop guests from being able to view member profiles?
Last reply by Tom S., -
- 1 reply
- 167 views
How do you edit your first and last name on e-commerce?
Last reply by Jim M, -
- 2 followers
- 4 replies
- 144 views
I cannot for the life of me find where to set a user group can edit content created by another user. Admins can do this, but no one else. This is for database content, not the messageboard. Thanks
Last reply by IndianaJoe, -
- 2 replies
- 338 views
On my forum-index, the last posts in a forum are displayed with last post dates. When i enable translation keys, i get '_date_this_week_c', which only shows me; <word key="_date_this_week_c" js="0">%s at %s</word> The same result for the sidebar topic-lists; <word key="topic_started_date" js="0">Started %s</word> The wildcards show daynames that aren't translated, after translating the day_0, day_1, day_2 etc. keys, and the MO,TU,WE etc. keys. Am i missing some translations?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 458 views
I plan to keep a website running for 6 additional months for one of my licenses, but the IPS software will be closed. No registrations, not visible ( except the admin ). Absolutely no activity. Just CLOSED. the way it has been for the last 2 months. I'd like to move the license to a new project, new url and create a new community. Am I allowed to keep the old website closed ? Or I need to delete the whole IPS from the old domain, before installing it in the new website ? If I move the license to a new domain, can I keep the old installation closed for a few additional months ?
Last reply by Jim M, -
- 1 follower
- 4 replies
- 515 views
I just switched to Bluehost and SSL is part of my package. There is a directory called ssl. Am I supposed to have my forum in that folder? I am new at the SSL stuff so I am not sure what to do to make my site secure (which Facebook requires) Any help would be appreciated.
Last reply by WOFman,
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