Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,017 topics in this forum
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- 2 replies
- 268 views
My forums were severely hacked a few years ago. I would love to use the new version of IPB but would really like to at least recover the users from my old forums. Anyone know if this is possible? Invision support has not been much help thus far as we do not have the old forums files.
Last reply by MADMAN32395, -
- 2 replies
- 485 views
When I go to go to "Customization/Toolbars/Add Button" and then click "Browse" to upload the Moono Dark CKEditor skin, I get this error message. I'm clearly do something wrong, or should I just upload the files via FTP to the editor?
Last reply by Tiki Tiki, -
- 2 followers
- 3 replies
- 343 views
Perhaps I'm missing it, but is there an option to disable Guests from being able to report content?
Last reply by jaeitee, -
- 0 replies
- 264 views
When someone posts a link to Youtube or Flickr , the video or picture is embedded in the post, We want that there is only the link. How do I change it?
Last reply by s-c, -
- 0 replies
- 253 views
Using the translation tool "View word keys?" I have found that the system is prepared to show a description text under Topic Title: I would like to add a text to this language key. But in the "AdminCP > Customization > Languages" I cannot find any entry for topic_title_desc, even under the default English translation. How to add it? Thanks!
Last reply by sobrenome, -
- 6 replies
- 286 views
Hi I would like to replace in the whole forum a special word by a link like replace keword1 by <a href="url">keyword1</a> how can i do that ? Tx a lot for your help !
Last reply by Durango, -
- 0 replies
- 263 views
Hi devs, There is any plugin for auto get the link title instead of pure link? Just like xenforo funiction. Example: Normal, when im copy and paste http://site.com/asdasdasdasdasdasdasdsad the IPB show exatly what i copied. But i want Automatic change to: Its All About asdasdasdasdasdasdasdsad
Last reply by Burning Loveee!!, -
- 0 replies
- 244 views
Hello, Currently installed 4.0 and during the progress of setting up my new shine board! I saw a cool option called... Questions Users can ask questions that other users can post answers to. Answers can then be rated by other users and the highest rated answers are shown first. So I clicked it and set that topic up! When I went to check on that topic to see how it worked their was nothing their? So the big question is here... how do I set up that type of topic? as I can't add questions to that forum if it's not showing up? the problem is corrected! not sure how it just showed up after while weird.
Last reply by mrbowers, -
- 2 followers
- 1 reply
- 296 views
Now that the bbcodes are gone I see youtube embeds by just providing a link in the post area. I've noticed an issue, how do you do the same with dailymotion.com videos? If I paste a link the video never embeds.
Last reply by RevengeFNF, -
- 2 followers
- 3 replies
- 393 views
CKEditor integration with IPB is excellent and I love the "Add Code" functionality and code syntax highlighting. However, the default code modes are HTML, CSS, PHP and JS, all very sensible choices but I need to add LISP syntax highlighting for my board. I see that CKEditor is compatible with a number of highlighters and I'm guessing that the default on IPB is Prettify, which doesn't support LISP. But CKEditor is also cmpatible with highlight.js, which does support LISP. So, my question is: how do I switch to highlight.js and add a LISP mode to the options on the editor?
Last reply by opmows, -
- 1 follower
- 0 replies
- 264 views
Hi! I test upgraded my forum and i think there is an issue regarding the images that are in the posts. When i click i dont get them to show in lightbox but on a new tab. If i insert a new image then it shows up ok. If i edit the post and remove/ add again the inserted image then it works again. Is there any easy fix on this?
Last reply by EarthDog, -
- 1 follower
- 1 reply
- 247 views
Can UserID #1 primary group not be changed on a fresh install? The only option for primary I have available is Administrator. This was a conversion from myBB 1.8 -> IPB 3.4.7 -> IPS 4. Am I missing a setting somewhere? I'm wanting to keep the Administrator group as Administrator, but change my primary to Site Owner (which is a copy of the Administrator group).
Last reply by AutoItScript, -
- 1 follower
- 2 replies
- 276 views
i have a questions can i move a record from different database and select category? for example i want to move record fron database 1 to database 2 category 1 is possible?
Last reply by Willy_Coyote, -
- 3 followers
- 2 replies
- 251 views
I downloaded this: I've never used Pages before, how do I set permissions for certain fields? For instance I want only me to be able to set version and status. Thanks
Last reply by Square Wheels, -
- 2 followers
- 3 replies
- 243 views
Does anyone know how to rearrange the order on 4.0 of the links on the main forum menu bar (IPS Clients, Marketplace etc in this forum)?
Last reply by AutoItScript, -
- 2 followers
- 4 replies
- 260 views
Hi Guys, so I've upgraded to the latest 4.0 Version. A few questions though: Why isn't the like button not showing next to each post? I cannot find a setting to enable this feature below the avatar picture the profile fields gender and interests are being listed - is there a way to turn it off (besides converting the skin to full manual mode and editing the template) Thanks for your help!
Last reply by DReffects2, -
- 0 replies
- 258 views
Hi I'd like to find a free responsible tabs script that would be compatible with IPB 4.0 (IP Content now Page) and that doesn't mess up the default skin. I have tried a few but they all use bootstrap and when I apply it in a page my website layout becomes broken. Thanks!
Last reply by Luc Wolfe, -
- 6 replies
- 351 views
Im showing latest forum posts in a block on my frontpage. However, instead of showing the entire title of the post, I only want it to show a max number of characters. How would I go about doing this? Code is as follows: {wordbreak="$topic->title"} Thanks!
Last reply by kevinsuave, -
- 1 follower
- 1 reply
- 300 views
When ever I double post on a thread it merges the two replies into one. How do I revert this setting, I do not want them to be merging.
Last reply by AutoItScript, -
- 1 reply
- 283 views
Hi everyone, I submitted a support ticket, but I do not expect to get an answer any time soon due to holidays and the timezone difference (ID: 920659). Bord url: www."domain".com/community Version: IPB4, latest as of writing Using CloudFlare Whenever I get to the point in the installations where it create the database etc, it just redirects to the root url, www.domain.com. Looking through the requests, it looks like it is making a http request which is being redirected which gives a 302 status. I have tried removing htaccess files which potentially could cause this issue. I tried enabling developer mode on Cloudflare, and combining it with removing the .htaccess file.…
Last reply by MrE, -
- 1 reply
- 281 views
I want to make a very small piece of css about the site of the submit topic button, that has an icon,color,text. <--- pretty easy. But i also want to tie it to a number value. The css should change depending on the number value. So if value is between a and b show code 1 - If value is between b and c show code 2 etc. With an option for clicking a button on it, or within a thread to increase the number value. And then have it reset daily. ^^ The reason for this would be to create a kind of alert system based on the collective emotion of my forum members, So if i made the button on topic to a genre, for example end of the world genre. The userbase could discuss the conte…
Last reply by wmarcy, -
- 1 follower
- 10 replies
- 1.1k views
I want to add a menu item that links to an external site. I've seen several tutorial but they all appear very old and don't work with the current version. There has got to be an easier way to do this, than paying 40 for the Pro Menu mod. Thanks
Last reply by Tracy Perry, -
- 1 follower
- 0 replies
- 237 views
Is there any way to disabled video uploads to Gallery? I want to create a separate space for video uploads, not populate the videos into the image gallery. Thanks! UPDATE: Never mind, I found it, ACP-Members-Groups-"group name"-Gallery Flip the switch "Can upload movies?"
Last reply by JohnCourt, -
- 1 reply
- 263 views
Not sure what I'm doing wrong here I just installed 4.0.9.2 then reactivated my Pages license and uploaded the 'cms' folder to Applications on the server Now when I look at the Applications section in the ACP I just see this: Can anyone tell me what I'm doing wrong?
Last reply by Adlago, -
- 2 replies
- 250 views
Hi I noticed that on this official forum , the toolbar when we post has a nice look : whereas on our forum (fresh install) it looks weird : How can we get the same appearance as on this board ? Tx a lot for your help
Last reply by Durango,