Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,563 topics in this forum
-
- 2 replies
- 170 views
Newbie to 4.0. How do you turn on the Users Online and the Users browsing a forum?
Last reply by 4themusicman, -
- 1 follower
- 2 replies
- 159 views
Seems new users have "View signatures?" setting off after registeration. Where can i choose new default value for new members?
Last reply by Adriano Faria, -
- 0 replies
- 151 views
Hi there, I would like to disable external images via IMG tag or "Insert other media" - How can this be done? Thanks!
Last reply by Admonstrator, -
- 7 replies
- 228 views
There option IPS4 Force connection to view the forums?
Last reply by sonimik1, -
- 0 replies
- 174 views
Hello, I am going to make tests converting my vB 4 to IPB 3 and then to IPB 4... the problem is that it´s a big forum and has a big database and now I can´t copy the database and make tests... Can I make the tests with the live database? The converter it´s not going to touch the live database, no? It´s only going to create a new database...? Thanks!
Last reply by sinla, -
- 1 follower
- 3 replies
- 458 views
Hello, I just cannot use URL Friendly...on Windows Server,, because i can't find .htaccess file to convert it to web Config Can someone give me the .htaccess, so I can convert it and enable the URL Friendly... Regards
Last reply by Andrew Anderson, -
- 0 replies
- 151 views
Is it possible to create a single database page with an editor (to edit that page) without an index? How could I go about it? Ideas? You may be asking why not create a static page instead? I like experimenting and want a single dynamic page with an editor.
Last reply by GrooveOnBeat, -
- 3 replies
- 211 views
I've installed the latest version of the IPS suite, however I cannot figure out how to change the names of the tabs in the 4th version. How do you change 'pages' to 'home' for example? Where to organize the order of the menu?
Last reply by Lindy, -
- 1 reply
- 164 views
I can't find the easy banner upload in the IB4 ACP..........??
Last reply by interested, -
- 1 follower
- 0 replies
- 166 views
Is it possible to have a "see your own posts only" forum that is visible to guests, but can't be posted in until registered? I thought it might work with these settings, but the forums set like this do not show at all for guests (the guest permission mask is set to view and even read the forum). I was thinking it would open to an empty forum for guests, as it does for logged-in users who haven't posted in them.
Last reply by bradl, -
- 1 reply
- 167 views
How do I create a custom profile field with a text link and it show on the left side of the profile where the other information is. For example, Let's say I wanted to have a field that linked to my twitter page but used my twitter name as the click-able link.
Last reply by Excalibur, -
- 0 replies
- 136 views
There used to be a number displayed in the upper right hand corner of each post or comment in a topic thread. For example, the first post would show #1 and then the next post or comment would be #2, followed by #3, etc. That is just how it was displayed with the number symbol (remember that before it became a hash tag). Is this something that was taken out of IPB 4.0x?
Last reply by JWSOUNDGROUP, -
- 1 follower
- 2 replies
- 201 views
Are the Admin CP and front-end themes supposed to be the same? Or is their a way to differentiate between the two of them? Every time I make changes using the customization module it changes both. If anyone could shed some light on this I'd appreciate it. Thanks.
Last reply by Brad Hinkle, -
- 4 replies
- 188 views
Hi guys, did anyone run into the problem yet that template changes stop to actually take effect? Changing my block template code will show in the custom block (under view template) but neither the preview nor the actual site reflect the code change. I.e. if I delete all code from the template, go to blocks and view the template the code is gone but the preview still shows images from my recent gallery images. This is actually not the first time it happened but I renstalled a few times for other reasons and that fixed this issue.
Last reply by Nils Meyer, -
- 2 followers
- 4 replies
- 208 views
Hi, im working on a project and i try to figured out how to show Multiselect in IP.Page i was try to use the same script for the bug tracker {{if intval( $formValue ) === 1}} <span class='c4StatusBadge c4StatusBadge_upNext'>{$value}</span> {{elseif intval( $formValue ) === 2}} <span class='c4StatusBadge c4StatusBadge_comingSoon'>{$value}</span> {{elseif intval( $formValue ) === 3}} <span class='c4StatusBadge c4StatusBadge_future'>{$value}</span> {{elseif intval( $formValue ) === 4}} <span class='c4StatusBadge c4StatusBadge_done'>{$value}</span> {{endif}} but they didnt show individual someone can help me
Last reply by linkmat, -
- 1 follower
- 2 replies
- 171 views
Just wondering if anyone else is having this same issue with Gallery. When a photo is uploaded using Gallery, when prompted for a Caption, whatever is entered is not saved. It puts the photo name instead. The only way to change it is to go to Manage Image -> Edit Details and enter it again and save it.
Last reply by ghinton, -
- 0 replies
- 269 views
My board has had username for its lifetime but now that I upgraded to 4 it has Display Name. I specifically asked for username when support upgraded the board for me. How do I change it back to username or am I now stuck with Display Name?
Last reply by interested, -
- 1 reply
- 226 views
Hey, we recently discovered a small issue on our system, since we put the whole server behind cloudflare. The software seems not to forward users IPs which result that many users now have cloudflare IPs: The first one is as example my IP, and i was in my VPN, where the IP starts with 37.*, after discovering the latest posts, we noted that nearly every IP is related to cloudflare. We used to forward the IPs on an earlier application and acutally its a simple system: $UserIP = $_SERVER["REMOTE_ADDR"]; if (array_key_exists('HTTP_X_FORWARDED_FOR', $_SERVER)) { $var = explode(',', $_SERVER['HTTP_X_FORWARDED_FOR']); $UserIP = @array_pop( $var ); if (empty($User…
Last reply by Ahmad E., -
- 0 replies
- 189 views
its not on ban filter, it was banned by spam service . several hundreds of my members got banned by that service and when i check their profile and hit the ban button i see the banned IP but theres no option for me to remove that ip for some wierd reason
Last reply by sasiko, -
- 2 followers
- 5 replies
- 200 views
My users say that Safari doesnt remember them as long as before (logging in). Is this know issue?
Last reply by Owdy, -
- 1 follower
- 14 replies
- 200 views
Why does this post produce this post on Facebook? http://www.canadaisplaying.com/index.php?/articles.html/soccer/canadian-women-part-of-new-canadian-reality-r19/ The image is unconnected to the Article, and instead of a title is says Articles - IPS Community Suite Any ideas would be greatly appreciated. Thanks
Last reply by opentype, -
- 1 follower
- 9 replies
- 198 views
How to enable them for forums gallery blogs and database
Last reply by opentype, -
- 1 follower
- 9 replies
- 302 views
Hello, I just upgraded my 3.4 to 4.0.7 and it seems to be fine and nice, but i have a problem. The whole forum is loading a little bit harder than the previous version, and the index page is loading hardest than topics or forums. Here, on invisionpower the index page and the whole forum is loading faster than mine. I can do something to improve the load speed? Thank you!
Last reply by GrooveOnBeat, -
- 1 reply
- 190 views
Is there a way to adjust the 'ipsLayout_minimal' template, as is shown on pages like this: http://community.invisionpower.com/privacy/ ? I have no idea where to find it. I've looked all over the theme for it, but no luck. Ideally, I'd like to stop it from displaying so I can have the framework remain identical on all pages.
Last reply by gbstn10, -
- 1 reply
- 211 views
Has anyone enabled Viglink? When I go to the enhancement, I don't see a place to put the code or API key?
Last reply by nylyon,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
