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About ghinton

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  • Birthday 03/28/1975

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  1. It's a known issue. I really don't see why the Marketplace needs to generate invoices anyways. If it's renewable and your time has expired, just click renew and go from there. That prevents things like this from happening, and it is apparently an ongoing issue which hasn't been addressed.
  2. The only issue I have with the Marketplace (or IPB in general), in its current state, is that you should have access to the last version you paid for, even after the time has expired. You should only get access to the latest versions if you have an active license for them, but you shouldn't be kept from downloading something you had already paid for.
  3. I really question why I continue coming back to Invision, because inevitably something seems to always happen after I renew my account. This time, all I was trying to do was download a purchase I made in the Marketplace. My renewal period had expired, and I just tried to pay to renew it. Unfortunately the invoice had expired and would not create a new on, no matter what options I chose. I submitted a support ticket (ticket #953764) nearly 48 hours ago, to what I thought was the most appropriate department (apparently not), and it still has not been responded to. I found a post in the forums that matched my issue: and commented on it. AndyF responded to it and told me to email marketplace@invisionpower.com with the details. I figured since I submitted a support ticket it wouldn't be long, but I was wrong. So, a little while ago I sent the details to the email, hoping to get a response that way. I am, about 46 hours in, just so I can pay $10 to be able to download an updated version of a theme. It is very disappointing that it takes this much just to be able to give someone money.
  4. I have to wholeheartedly disagree with you there Lindy. If there is a function added, there should be an option to disable it. Not everyone wants everything the software has to offer, and as an admin of a site, you should have complete control over what you want and don't want. What Joe Blow, who runs a different site, shouldn't be able to dictate what my site uses and doesnt. What's good for the goose isn't always good for the gander.
  5. @Lindy Well, they got to mine today, only to say we need login and ftp info. I gave them ftp and you should have had login info since the software created it's own admin account at the time I submitted the ticket. The next I get is that this is going to need further investigation and that is could take longer and is only available Monday through Friday. The thing is, according to my logs I don't even show where someone has even attempted to sign in to either the software or ftp, so not quite sure how they know that it needs escalating or not. So... about how long will I need to wait again before Tier II will get the opportunity to look at it?
  6. But thanks for responding and letting me know. Kinda disappointing since it has typically taken less than 24 hours in the past.
  7. @Lindy How far behind are we talking? I submitted one Sunday afternoon, so when should I expect to possibly hear something?
  8. Is there an upgrade/discount option for those who purchased Personal Photo on Register Screen for version 3 of IPB?
  9. Kevin, is there a way to set the number of collaborations allowed to be created based on usergroups, as opposed to a default for everyone? For example, I would like basic members to only be able to create 1 collaboration, but paying members could create up to 5. If not, can this be added as a feature in a future version. I realize that if a paying member has created 5 and reverts back to a non-paying member that could be an issue, but basically they just wouldn't be able to create anymore in the future.
  10. This feature is common in most other similar programs. The group's name can be called one thing, but a display name can be set to something different.
  11. Ok. I remember trying it in v3 and it didn't behave like that, but I would like it to appear the same everywhere that it is referenced.
  12. Will that not make it Big WigsAdministrator?
  13. Thank you for the reply. That is all that people ask for.
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