Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 0 replies
- 298 views
Hello, I have the following files: /public_html/board/init.php /public_html/external/controllers/TestController.php To access the forums I use http://board.domain.com and to access TestController I do use http//external.domain.com/test According to documentation: In TestController, doing the following: <?php /* [...] */ require_once('../../board/init.php'); \IPS\Session\Front::i(); var_dump( \IPS\Member::loggedIn()->member_id ); ?>returns me false. It is able to execute the functions, however not able to return the logged in user info. Any ideas of what could it be? I guess I've found a similar issue, that I'm not aware i…
Last reply by Ivo Pereira, -
- 0 replies
- 264 views
Hello, I'd like to add an upload link for uploading pictures to my forum, so how can i do that exactly? Also I'd like to do an automatic backup to my forum, any suggestions of good websites? Thanks in advance
Last reply by Abdulrhman, -
- 6 replies
- 552 views
Hello, I've run into the following problem installing IPS4: "Your license has not been provided. Please supply your license key in order to continue.... There was an error communicating with the IPS License Server...." I've installed IPS4 previously and successfully but I now receive this message. I can roll back to v3.47 and upgrade to v3.48 without even being asked for my license key. When I supply the license key with or without the "-TESTINSTALL" suffix and simply receive the same error (understandable if it's a "communication" error). I've tried using previous v4 releases that I know were successful and still encounter this problem. Does anybody have any sugg…
Last reply by LindsayFL, -
- 1 follower
- 3 replies
- 288 views
Hi ****, An error has been logged at *******. #3T252/2We could not locate the item you are trying to view.Error triggered by: Guest (Removed ip) 08/21/2015 in Pages Further information on this error may be available by viewing the Error Log Viewer tool in your Admin Control Panel. My users get these errors thrown at them almost every time they submit an article.
Last reply by Pete T, -
- 1 follower
- 4 replies
- 428 views
How to change the default font in the text editor in IPS4 ?
Last reply by Marafa, -
- 0 replies
- 302 views
Hi there, Trying to run the upgrade to IPS4, which, only my 3.4.x install, requires a conversion to UTF8. So I pressed the button to start the convertor and got this message: Error: include(/uploads/profile/photo-7130.jpg): failed to open stream: No such file or directory File: /home/weareper/public_html/wapforum/conf_global.php(191) : runtime-created function Line: 1 The file, photo-7130.jpg, exists in the /uploads/profile/ folder. Initally it was CHMOD 644. It was the only file with those permissions in that directory, so I changed to 777 as the rest were. That didn't help. I tried to view said image in Firefox, but it said the file couldn't load. I then deleted it enti…
Last reply by Jamie_Beatson, -
- 1 follower
- 2 replies
- 334 views
I'm trying to add the site name next to the logo in the email template, but can't work out which the template is, and what variable holds the site name. Can anyone advise?
Last reply by tekguru, -
- 3 replies
- 318 views
Whenever I upgrade the forum or install an application I am experiencing that all the URL's pointing to CSS/JS and/or other rescources are wrong and a white page will show. In order to fix it I have to do the following everytime I do an upgrade: pico datastore/storageConfigurations.9d6975e26b.php should look like: <?php return <<<'VALUE'{"1":{"id":1,"method":"FileSystem","configuration":"{\"dir\":\"{root}\\\/uploads\",\"url\":\"uploads\"}"}}VALUE;the url property tends to have the wrong value in the form http://***.***.***.***/oldforum/ and sudo find . -type f -exec sed -i 's/http:\\\/\\\/***.***.***.***\\\/oldforum\\\///g' {} + and sudo find . -type f -…
Last reply by Adriano Faria, -
- 3 replies
- 453 views
Hi, Anyone know how to fix this. We upgraded and now all past posts say There are no posts to show Error code: 2F173/L
Last reply by Sergey Ermakovich, -
- 0 replies
- 235 views
Was making some calendar events for bike rides on my site and pasting info into the "Description" field. Due to the fact that the data I had copied had styling applied to it, I selected the "Past as plain text" editor button (which I have enabled). I had done this for other events, but not as a "plain text" choice and it worked fine. Imagine my surprise when I saved the event down and then when it was shown it looked like this You couldn't use any of the event details buttons to edit, download or anything (couldn't delete it) so I was able to use the browser back button and converted the "plain text" to html and it them showed up fine. Anybody else notice the sa…
Last reply by Tracy Perry, -
- 9 replies
- 1.1k views
Hello everyone, Recently I switched to CloudFlare from the recommendation of my server host. Upon doing so, however, my license key dropped off the board and it's now impossible for my board to contact the IPS licensing servers. Has anyone else who is on CloudFlare experienced this issue? Is there a way for me to fix this. I do have a support ticket in, but thought maybe reaching out to the community would see a little help.
Last reply by GriefCode, -
- 2 replies
- 270 views
Hello, what's with the random featured topic? I have notice that sometimes new topics get randomly featured but no one chose to be featured..
Last reply by Daniel F, -
- 6 replies
- 652 views
how to change sign-in background color I set the text color to white which blended with the sign-in background so I want to change background color
Last reply by EmpireKicking, -
- 2 replies
- 492 views
I am currently using a YouTube field in Pages and the embedded player. I was wondering if there was any way to pull just the video id eg watch?v=auIy9YNxFDk so that I can use it to pull the associated YouTube image from them without having to manually enter the videoid as a separate field ? {$record->customFieldDisplayByKey('video', 'listing')|raw}Currently pulls the full URL. I am assuming that for formatting for the embedded player the videoid at the end is somehow split? I was wondering if somehow I could pull that id and enter it like bellow to pull the image? http://img.youtube.com/vi/ videoid /maxresdefault.jpg
Last reply by BomAleold, -
- 0 replies
- 264 views
I used to have this http://wayback.archive.org/web/20150315001434/http://www.lockonfiles.com/ 1_1_1 layout but there is no such option anymore in pages - or there is ?
Last reply by thomasdw, -
- 0 replies
- 249 views
Some users are reporting missing/late notifications (like, quote) on my board. Is there any check to perform to find any related error? Thanks
Last reply by Pegasus83, -
- 1 follower
- 0 replies
- 243 views
This one is odd purely because of how the issue presents itself. I have a page, "articles" based on template "single_column". In the page builder, the block, "category listings" is added. All is fine. After a bit of use in the wild, the block at some point starts to develop an odd behaviour; duplicating its contents one above the other. Block working fine... Going back into the page...
Last reply by Carl Maltby, -
- 4 replies
- 321 views
Hello, i'd like to add custom location for the banners so they appear at the bottom of the sidebar. Just after the latest widget (Today's Birthdays in our case). Where should i place this code in Customization > Themes > Edit HTML & CSS ? {advertisement="KEY"}Source Thanks in advance Maks
Last reply by Merezhko, -
- 2 replies
- 268 views
When building plugins, I am sometimes in a situation where I need to attach a template hook somewhere in the global template. This, of course, means that my hook is going to show up everywhere in the site, which is not always what I want. I often want to limit the plugins' display to certain sections of the site only. This means I need something like this: {{if $section == 'forum'}} {template = 'my_hook'} {{endif}} if I want the hook to only show in the forums. What I don't know is how to get that $section variable. What is the best way? I hope this is simple enough
Last reply by snugRugBug, -
- 0 replies
- 263 views
is there no multi-language support with WYSIWYG editor block? (Pages)
Last reply by Chris Bell, -
- 2 replies
- 301 views
Hi, im having trouble with a skin i bought from IPBfocus. I was wondering if someone could do the following for me. Time is of the essence because i plan on launching the forum tomorrow! * Change the background so that its no longer a blurred image and is the same colour as the red banner. * Get rid of the white patches on either side of the banner and make it so that its the same colour as the banner and the background. I want it to look sleek and uniform. * Make the banner so that its a fixed size and doesnt go small when you scroll down the forum. This is my forum www.churchofpop.net Will pay $25 via paypal for person who can help me.
Last reply by steve00, -
- 1 reply
- 328 views
I want to use \IPS\Member::load($idVal, 'ex_id') with my new `ex_id` field. I hooked the \IPS\Member class and try to overwrite the static variable: protected static $databaseIdFields = array ( 0 => 'name', 1 => 'email', 2 => 'fb_uid', 3 => 'live_id', 4 => 'google_id', 5 => 'linkedin_id', 6 => 'ipsconnect_id', 7 => 'twitter_id', 8 => 'ex_id' ); After then, the forum gives me ERROR: Call to undefined method IPS\Member::setName() on init.php:432 Can anyone help me? Or should I do it in another way? Thanks
Last reply by Xiaodidi8, -
- 0 replies
- 264 views
Hi there, anyone experienced an issue where you don't have permission to view other board members profile pages? I'm the community admin and when I click on another members display name, in theory taking you to their profile page I just get, Sorry there is a problem, something went wrong Error EX0. Strangely if I also goto a groups settings and make some changes (lets say the display colour) I am unable to save it.
Last reply by Cre8ive80, -
- 1 reply
- 310 views
I've spent the last hour or so making changes to a newly created group so they can only see one of the subforums on the site. I click save, it gives me the "Saved" pop up...and then when I test the permissions, they are wrong. And when I go back into the group permissions it reverts to a helluva lot more than what I gave them. Am I missing something? Follow up question: Is there a reason why we can't give individual forum permissions to each user? For instance (and the one I'm trying above), I want to ban the user from all but one of the subforums on the board...Hiding any forum he should not be able to see. The only way I can see to do this, is to create a group, set …
Last reply by Lab Rats Rule, -
- 3 replies
- 284 views
I am making a custom template for database records and one of the fields is "upload" with "allow multiple uploads". The uploads are basic images and I am manipulating the content items to use the LightBox. I could not find a template tag (https://community.invisionpower.com/4docs/advanced-usage/development/template-tags-r76/) to give me the path to the current storage in my system. I do not want to use a fixed path in my template like "www.mysite.com/forum/uploads" because I may want to use CDN or Amazon S3 in the future and I would have to manually change all the templates of all databases that use the field "upload". So, how to get dynamically the path to the current st…
Last reply by sobrenome,