Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,565 topics in this forum
-
- 1 follower
- 10 replies
- 255 views
Hi, I want to manually set up access to some people for seeing some articles on my site. How can I register them manually, without using their email addresses? I want to send them the login information so that they can log in and see what I have given them permission to see. Best, Stig
Last reply by stig olsen, -
- 4 replies
- 236 views
IPB: 4.0.10.2 I get this error in Search Engine Optimization "Rewrite URL's?": The rewriting does not seem to be working. Make sure you have uploaded the .htaccess file correctly or contact technical support for assistance.Enable Friendly URL's: Checked Force Friendly URL's: Checked .htaccess content <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase /forums/ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico)(\?|$) - [L,NC,R=404] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /forums/index.php [L] </IfModule>.htaccess file uploaded into website root directory.
Last reply by GrooveOnBeat, -
- 1 reply
- 182 views
since i updated to 4.0.11 this feature will not work , i am also having issues when members log out they can not get logged back in . im looking into the members issue atm but i need a fix for the images . be great if anyone knows whats up if not ill just open a ticket . thanks all
Last reply by Greg W, -
- 1 follower
- 3 replies
- 289 views
Hi there, I'm running the last IPS version. Just upgrade my forum and I cannot display the sidebar manager, it returns a 500 in the first loaded ajax: GET http://www.***/?app=core&modu…ts&do=getBlockList&csrfKey=c4ecef3a65d6165e0193eda59ba13616&pageApp=forums/?app=core&modu…ts&do=getBlockList&csrfKey=c4ecef3a65d6165e0193eda59ba13616&pageApp=forums 500 (Internal Server Error) Is this a bug in the current version? Regards, Ibai
Last reply by Ibai, -
- 4 replies
- 227 views
need to re-cache my forum content but cannot find re-cache and rebuild tools options ? where are they as I have searched acp ? thank you
Last reply by bearback, -
- 1 follower
- 7 replies
- 324 views
The "Acronym Expansion" feature is used a lot on my forum, but unfortunately, it is not mobile friendly and works differently on different browsers. The Acronym Expansion feature seems to generate the acronym into <abbr> tags when it renders the post. I found some jQuery and CSS that will easily turn the <abbr></abbr> tags into a tooltip that is mobile friendly, but it requires that I add rel="tooltip" to the tag. I don't know what file to edit to make this change. Can anyone help?
Last reply by Nathan Explosion, -
- 1 reply
- 162 views
If you copy a theme instead of create a new one, parts of the copied themes css does not save like widget title area , usernav... . Anyone else seeing this? Regards
Last reply by steve00, -
- 0 replies
- 169 views
Is Google Analytics broken? I've installed the provided code from GA in the ACP and it's checked on. Was working for a short period, but now apparently it's not showing as running according to my GA dash panel. It shows that "Tracking Not Installed". Is anybody else having an issue? Edited since the below was merged. Boy... something is dorked here.... The text above breaks in the middle of a word? Guess it's another bug that got created when fixing others?
Last reply by Tracy Perry, -
- 1 follower
- 0 replies
- 162 views
I wanted to move my 'support' section from the nav bar I'm looking to move it just above account settings under profile. any help would be greatly appreciated. my skin is the default 4.0 ipb skin. -regards brian.
Last reply by Brian Klein, -
- 1 reply
- 378 views
Hi, I converted my vBulletin3.8.x Board to IPS. I used the vBSEO Like System, so i also converted them manually to IPS4 database table core_reputation_index while matching vb3->IPS4 postIDs and memberIDs. Now in the topic view, the posts are showing the likes from members. Until here everything is fine. But on profile page, the reputation points of members are not counted based on the given reputations. As far as I could see, the reputation points of members are counted in pp_reputation_points file of the members database table. What i need to do is to recount all reputation points of all members. I already took a look to a lot of .php code lines of the queue and tasks…
Last reply by L.K., -
- 0 replies
- 185 views
Having the weirdest issue with my IP.Board install. Using this code in the head section of my global template to show ads on desktop/mobile <style type="text/css"> .mobileShow { display: none;} /* Smartphone Portrait and Landscape */ @media only screen and (min-device-width : 220px) and (max-device-width : 480px){ .mobileShow { display: inline;}} </style> <style type="text/css"> .mobileHide { display: inline;} /* Smartphone Portrait and Landscape */ @media only screen and (min-device-width : 220px) and (max-device-width : 480px){ .mobileHide { display: none;}} </style> Code was working well for the past week, n…
Last reply by fantasyteamadvice, -
- 1 reply
- 241 views
After upgrading to v4 all of my downloads are no longer working, The pathing seems correct in the file system vs the database, but downloading i get file not found with the url ending in ?do=download&r=99&confirm=1&t=1&csrfKey=46fa41f2845f04147d7093552f48d6f4. Does the csrfkey mean anything because it seems to be the same no matter what file I try to download. I am not sure where to begin with this any ideas or thoughts?
Last reply by Mark H, -
- 1 reply
- 282 views
Hi guys, I want to know, what the entries in members_bitoptions field are standing for? If I do a count on my core_members table, I have following results. As far as I could see, "1073807360" means that they will need to activate their account by DOI. Could anybody help me out? mysql> select count(*), members_bitoptions FROM core_members GROUP BY members_bitoptions; +----------+--------------------+ | count(*) | members_bitoptions | +----------+--------------------+ | 3 | 0 | | 797877 | 65536 | | 1 | 65537 | | 6 | 69632 | | 1 | 134217728 | | 38 | 268500992…
Last reply by Marcher Technologies, -
- 1 reply
- 171 views
Can someone help me please.. I'm my ACP I keeps getting the Locked Tasks message and when I run the task on my desktop PC and run them manually I get a fatal error and nothing happens! Is is this a know problem? The task for your information is forums rebuild please see attached..
Last reply by Greg W, -
- 8 replies
- 328 views
Hi, tried doing a search for re-write rules for nginx but couldn't find a solid consensus. Anyone know what I should be using? currently I have the following:
Last reply by vpsBoard, -
- 1 follower
- 3 replies
- 370 views
Hi guys, I've recently upgraded the local test version of our community to v4 to see what I'm in for before going live with it. One of the things I've noticed so far is that the display of double-byte Unicode characters has become messed up. Well, one that I've found so far, anyway. Pre-conversion: Håkan Post-conversion: HÃ¥kan Now, I was able to paste the correct version in successfully, to both here and my test community. But straight out of the database, there's something amiss with the converted original data. Any ideas? Kev
Last reply by chilihead, -
- 6 replies
- 203 views
Hi, I've created a iframe map in 100% height. But the page is not set to 100% height. Any suggestions how to fix it?
Last reply by Kurdism, -
- 3 followers
- 4 replies
- 347 views
Hello everybody. I´m in the process of converting my vbulletin board to ips. And there are only a few things left. For example, what can I do to use a standard bbcode of vBulletin for tables? The code in vBulletin looks like this: [TABLE="width: 500"] [TR] [TD]column 1 row 1[/TD] [TD]column 1 row 2[/TD] [/TR] [TR] [TD]column 2 row 1[/TD] [TD]column 2 row 2[/TD] [/TR] [TR] [TD]column 3 row 1[/TD] [TD]column 3 row 2[/TD] [/TR] [/TABLE]I have already installed the table plugin for the editor: http://ckeditor.com/addon/table But it´s for posts in future, hence using this button , only?! How can already existing posts be rebuilded?
Last reply by Angus90, -
- 3 replies
- 181 views
As per title seems everything I try doesn't work Anyone any ideas as to how to create a block or somehow use the Featured Downloads Carousel block into Pages ?
Last reply by steve00, -
- 1 follower
- 4 replies
- 230 views
So I enabled my site for full https in addition to http, and the site can never manage to get the urls right. It seems most urls will change to HTTP or HTTPS, but a few don't seem to change properly based on what protocol the site was loaded as. Any modern script should support this properly. Also, the system the script uses for guest caching results in another issue. If someone loads an HTTPS page, the script caches the result of that and serves the page with HTTPS urls in it to any non-HTTPS user who comes later, causing issues with cross-site requests and stopping things from loading correctly. This also works the other way, where if a page is loaded with HTTPS shortly…
Last reply by Lukeroge, -
Hi Just to make sure, we missed two or three new versions so we have on the admin homepage many lines with the new versions 409 4.010 etc and then a "download button" Do we just have to download and then update the files, thats all ? no need to update to the first version then to the next one etc ? Tx for your help,
Last reply by Durango, -
- 1 follower
- 0 replies
- 154 views
A few months back I was trying out the archive feature, just playing around as I do, I ended up unarchiving everything as I wasn't able to move the topics to other boards as I was adjusting the board structure. I now want to run the archive again, moving old topics into a separate database although it doesn't seem possible to rearchive topics. Is there any unofficial way to reset the archive status across the forum so I can run this again or am I screwed now?
Last reply by Day_, -
- 0 replies
- 168 views
Video upload possible to articles? Any player available? If not, any possibility to embed from Vimeo without having the video available on Vimeo? Best, Stig
Last reply by stig olsen, -
- 3 replies
- 301 views
hey guys, I have an issue I just upgraded my website to 4.0.10.2 and when I open http://ksalue.com/forums it shows me the error Error code: EX1054 anyone know how to fix this ? the issue is gone when I refresh the page again.
Last reply by sunrisecc, -
- 2 followers
- 4 replies
- 205 views
Anybody experienced this?
Last reply by Nathan Explosion,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
