Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 4 replies
- 391 views
Hey, I got some issues since the update from 4.0.X to my 4.1.X Suite. Basically I think some files as well as the database are corrupted. In order to fix that i came to the conclusion to freshly install the forum. For keeping the data I would like to import the least required fields and simple copy them over, which would that be? I'm only interested into keeping the members and all associated fields, and the whole forum + posts. I don't need pages, gallery, blogs or nexus to be taken over and copied. Regards
Last reply by GriefCode, -
- 1 follower
- 1 reply
- 215 views
How do i disable that?
Last reply by Adlago, -
- 0 replies
- 201 views
I have an issue where even though everyone has logged in these password protected forums, they keep having to reenter their password from mobile devices. Example: Anyway to fix that where once they enter the password, they stay logged in? And is there a way to stop new posts from the password protected forum from showing up in the "Unread Posts" activity?
Last reply by John_C, -
- 0 replies
- 219 views
I'm doing this on my test website, What have I done so fair (seems to be working) 1. uploaded the system files that replaced the old. 2. uploaded nexus in applications PS, I'm running V4.1.5 Then in ACP applications, I click install the add-on "Commerce" went all good, apart from application is out of date and cannot be enabled until it is upgraded. However I see the settings for the Commerce, and all working good and the store page is up http://www.baysideves.com/TestSite/index.php?/support/ apart from the page error I'm doing this on my test site and what I need above might work for my real deal site, that's still running 4.1.1, I want to …
Last reply by EmpireKicking, -
- 1 follower
- 1 reply
- 225 views
Is there a quick way to take a normal date and convert it to MySQL INT. Long version... I'm trying to work out how to calculate a normal date in to INT (11 digit mysql integer). I have upload a heap of images from our old legacy site and would now like to change the date time on the upload to reflect their original submission date. The date in the database for img_date etc are all in INT such as "1447844152."
Last reply by jaeitee, -
- 4 replies
- 269 views
We have every IPB4 app installed and working already except for Pages and Blog... Now we want to add Blog (reactivated already) but the only download I can find is the whole suite, and inside that it's hard to identify what needs to be added for the blog to be installed - sadly, the guides and documentation for this is nearly ZERO (super disappointing IPB - it's like selling a new car without a manual!!!). So, anyone know how can we install Blog into our already functioning forum?
Last reply by EmpireKicking, -
- 1 follower
- 1 reply
- 199 views
I just notice that hundreds if not thousands of my old members have been moved from Inactive Members to Active members after the upgrade. (My setup move member to active members with more that 5 posts - but before they actually had to make a post before the membergroup was changed) In 3.4.8 I used the Moved Inactive member app to move to inactive membergroup, but it seems like after the upgrade all members with more than 5 posts are moved to Active member without having posted or been at my site for several years. Is 4x working in a different way than 3x as groups?
Last reply by Kjell Iver Johansen, -
- 1 reply
- 223 views
Some of my users have asked whether they're able to change from using CKEditor to a basic reply box. In IPB3 there was an option to allow for users to change whether they wanted to use a CKEditor or have it just as a plain reply box and I can't seem to find that option available in the ACP. Is it still available or are users just going to have to live with using the CKEditor?
Last reply by David.., -
- 1 follower
- 2 replies
- 300 views
I really need to get an RSS feed for new forum topics and new blog topics. I could not find an RSS for all topics in all forums or an RSS for all blog entries in all blogs, but I see its possible to get an RSS from an activitystream, so this should solve the problem. However there is a bug in the RSS feed so the title of threads in the forum is not displayed in the RSS. I have reported the bug, but I cant wait for it to be fixed someday in the future. So anybody out there who know how to fix this problem with a quick code edit? Else if there in fact should be an working RSS for all topics in forum and one for blog entries that I have overlooked please let me kno…
Last reply by Thomas Ehrhardt, -
- 0 replies
- 234 views
Is there anyway to get the recent topics widget to display the date/time of the most recent post and recent poster rather than the original date posted and original poster? It seems silly to have them listed in descending order but have all different dates and not the current poster's name and avatar next to the topic title. I guess what I want is something akin to the recent posts widget but without listing more than one instance of a thread and not have any of the body of the posts. Ideally I would like the most recent posted topics listed with the date and time and poster who just posted. Also the link must go to the last unread post. That's not asking t…
Last reply by Demonland31, -
- 1 follower
- 6 replies
- 546 views
Hy guys, i got a problem sharing URL`s on facebook. I want to share a topic URL like this: http://www.steam100.de/index.php?/topic/4-errungenschaft-leitfaden-fallout-4/ If i post that URL on my Facebookpage, it turns automatically into this: http://www.steam100.de/index.php?%2Ftopic%2F4-errungenschaft-leitfaden-fallout-4%2F Now, if you click on the URL, you`re not going to the topic. You get redirected automatically to the startpage of the forums. Why ? How to fix this issue? Thx for help! Hendrik
Last reply by Hendrik Martin, -
- 1 follower
- 0 replies
- 214 views
When using the Upcoming Calendar Block, I cannot select wich calendar to pull data from. I have created 10+ calendars but the dropdown is not clickable. Have I missed something?
Last reply by Castel, -
- 1 follower
- 10 replies
- 595 views
Hello, i need Yandex Metrika at my cloud IPS4. It's like Google Analitycs, but from Yandex. I have a code but need help - where to place it? Yandex suggest that the code must be at all pages of the site as close ti page start as possible. Thanks in advance for your help.
Last reply by Merezhko, -
- 2 followers
- 19 replies
- 661 views
I have a question about the new Menu system in 4.1 and want to know if my menu is bugged. Whenever I try make custom menu's like this (regardless of theme) it will not put the menu items I want on the 2nd tier. So any custom menus I want MUST just be dropdown menus. Here is what I mean, I set up the menu and add submenus to the drop downs (and click publish) But then when I check the menu "Companies" there is nothing inside of it. So I have to resort to using drop downs on the top tier of the menu like this. I just don't feel that this is functioning correctly, as I have some default menus like Activity that do function correctly,…
Last reply by Neej, -
- 0 replies
- 196 views
How to get tumblr video to be embedded into the forum ? Thank you.
Last reply by BlowingWind, -
- 2 replies
- 262 views
I am hoping somebody out there has some suggestions or already has been through this type of problem and can help me figure this out... I am having trouble with a new, clean installation of 4.1. The installer checks are good, it takes my database credentials and then starts the installation and then just hangs up. No error message, nothing. My license and subsequent installer covers all components of IPB except commerce. I did try running the installer with all the components of my license being installed at once and also minimally with just the core components but either way it stalls out. It does not appear to write anything to the database as the data…
Last reply by Allegheny, -
- 3 followers
- 17 replies
- 762 views
Hi guys, I am wondering why inserting a vimeo video link is not automatically displaying the video frame but keep the link? In this forum I can embed vimeo videos and it is dealing the correct way. Where can I see the default embed services?
Last reply by maddog107_merged, -
- 6 replies
- 337 views
Hi I wonder if its possible to remove the ability to follow someone secretly? Its because I find it a little bit spooky especially as my site is about friendship... bit like a stalker in hiding if you get my drift thanks if you can help
Last reply by steve00, -
- 0 replies
- 207 views
Some advice needed! There is one thing about IPB4 that greatly concerns me and I was hoping to inquire to see if you can help me figure this out. It's been awhile since we used 3.X but the last I remembered when there were reported or approved posts, there was like a little icon at the top of the forum that let you know something was reported. As well as there were a notification that was clearly stated that told you when there were unapproved posts.... However on IPb4.x I don't see any of these visual indicators? How exactly are we supposed to know when there are unapproved posts or reported contented? I only notice usually because of…
Last reply by Izaya Orihara, -
- 1 follower
- 2 replies
- 256 views
Several users has reported this and I also experience it on my iPad but not on my computer: When I start the browser and go to my site I get an old version of the homepage (I use all activity as startpage) posts displayed are old and and after a few seconds I get the "There are 56 new Messages..." bar. And when I click it the feed gets updated, but when I close the browser and restart I see the old page again. What could be wrong? Semms like some browser cache issue, but its stange that so many users experience the same problem.
Last reply by Gary_J_Wright, -
- 0 replies
- 224 views
Is there any way to provide a ban reason that shows to the member that is banned? If I ban them manually via ACP that is.
Last reply by Fatal Resort, -
- 1 follower
- 0 replies
- 211 views
Hello everybody! I have a question: for the old versions of IPB there was a plugin for create a topic list in alphabetic order. It is possible in this version of IPB? Thanks!
Last reply by Amy Pond, -
- 1 follower
- 4 replies
- 323 views
Hello, I have today convert my forum to IPB4 from vBulletin 4. Everything has gone fine, until... I did change to url to my correct one, wehere the old one was before. After I did this the font awsome icons is not working. What can be the problem?
Last reply by Gary_J_Wright, -
- 0 replies
- 253 views
I changed the admin folder location in the security settings now there is no way to change it again or revert in the security settings as the option has disappeared Where can I reset it? Members are getting tons of EX1054 errors and I dont know if it is related so I would like to revert it Nevermind I remembered that it was controlled by the Constants.php file. Please delete topic
Last reply by Christophe, -
MiniBB to IPB
by HQO- 0 replies
- 213 views
Hello! Have anyone tried to migrate from minibb to ipb?
Last reply by HQO,