Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 1 follower
- 5 replies
- 351 views
Updated to 4.1.3.2 and the editor works, but several of the icons are incorrect. My smiley icon opens Code, my Link icon opens Emoticons, The Gear icon (no idea what it's supposed to be) opens Links. I tried resetting it in the ACP. How can I fix this? Thanks
Last reply by OpenWare, -
- 1 reply
- 195 views
Hi everyone, So I upgraded the forum today and everything seems to be excellent however I am having difficulties trying to add/edit an announcement or signature, for example when posting an announcement I am not given the option to actually "write" my announcement, as you can view on the image below it only gives me the option to upload an image. I am having this same problem with editing/changing signatures I am not given the options to write anything on my signature or edit it, only the option to upload a file as is you can view on the image below as well... So my question is how can I fix this? I want to be able to…
Last reply by Alejandra, -
- 0 replies
- 230 views
Before in IPB 3.x version, users were not able to post thread/post if they add any Disallowed URLs example: any competitor sites etc. In IPB 4.x user are able to post and url showing only it is not clickable. Anyone can copy url and visit site. This system must be stop user to post Disallowed URL Just like previous sytem, where user were getting messgage "you are not allowed to post this url"
Last reply by sachin123, -
- 2 followers
- 16 replies
- 525 views
Hello. When I try to post a YouTube video by pasting the YT's video link, it loads the video player, but we cannot submit the post. Hitting "submit" does nothing in quick reply. This error appeared after the upgrade to 4.1.4.1 My board is http://www.breatheheavy.com/exhale/
Last reply by motomac, -
- 2 followers
- 8 replies
- 373 views
With 3.4.7 and IP..content I had an article section. On an index page it did show the article entries with a teaser paragraph and an image: http://www.update-arztpraxis.de/mehr/page/artikel How can I do that with pages on IPS4? Actually, I would like to move from the wordpress blog to IPS4...
Last reply by openfire, -
- 2 replies
- 209 views
Hello, Is it possible to remove a "expireInvoices" cron ? Thank's for your help, Stephane
Last reply by Stephane, -
- 1 follower
- 0 replies
- 280 views
Hi there. Could somebody please explain to me what the Email Error Logs inside the ACP are supposed to be doing? Or more specifically, I thought if someone registered using an invalid email address, the error logs would let me know. (I do actually already understand that I could set my board such that new members are required to validate their email addresses before doing anything else, but I have another reason I'd be interested in deleting registrations with invalid emails before they'd be auto-deleted that's probably too long and uninteresting for this post.) But I registered a couple of times for my own board using email addresses on a couple of different …
Last reply by raincat, -
- 2 followers
- 4 replies
- 271 views
If I create a database, then allow records to be saved in Categories, how do I always 'show records like articles' in the individual Category. Example www.canadaisplaying.com 1. Click on TESTME in the navbar 2. See the list of articles mixed up by category ordered by publication date. Perfect! 3. Click on a Category in sidebar... now it looks like a forum. 4. How can you keep the same format so the category is displayed as 'show records like articles' It's kind of a 'discontinuity' so to speak. Any ideas greatly appreciated. Thanks JM
Last reply by openfire, -
- 5 replies
- 325 views
When trying to install, right after entering the admin name and password, i get the following error regarding the database Fatal error: Uncaught exception 'IPS\Db\Exception' with message 'Table After which I just get: An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later. The database does exist - no tables since I assumed Ipb would create those, and the setup has the correct mysql account info (the database does get created by the setup script) Step: System Check …
Last reply by screamingiraffe, -
- 1 reply
- 248 views
Hello, I want to show a certain line of code to only certain groups in the header. What would be the best way to do this? <script type="text/javascript" src="/.../....php" charset="utf-8"></script> This is a demo code I want to incorporate, however I only want to allow certain groups to have access. Thanks, BB
Last reply by BostonBob, -
- 5 replies
- 353 views
The title tag is filled with unnecessary crap like "name of the forum" the topic is in and also "sitename". This can not be good for SEO How do I remove this? The title should only contain the title of the page, nothing else!
Last reply by alfanexus, -
- 0 replies
- 239 views
Is there a way to disable others from leaving a message on another members feed? I want members to be able to change their status AND allow others to comment on that status, but I don't want members to be able to post directly onto another members feed. I think that there is confusion and they think that they are sending a PM when in reality are posting to their feed and that post is being displayed on the main page because I have the widget enabled.
Last reply by nylyon, -
Protect Group from Flag as Spammer?
by Guest- 0 replies
- 179 views
Is there an option to protect a Group from the Flag as Spammer option? Rather than simply hiding content, I want to set the Flag as Spammer tool to delete all content. However, to guard against irreversible mistakes I'd like an option within each Group's settings to 'protect' that group from having the tool used on them. An alternative option would be to have a setting whereby the tool can only be used if a member has less than X posts. Is this possible?
-
- 0 replies
- 222 views
I've got a user who is getting an email for "new content from your followed items for the past week", but within that user's notifications all email options are set to off. Does anyone have any suggestions for why, and how I can make them stop?
Last reply by Cosmic, -
- 2 replies
- 271 views
After doing a test it appears our 'guests' are receiving notifications still. Any way to control that? Few questions: - Any way to control or disable guest notifications? - Does guest get a full copy of the post or just a link to it? I received a link but I had an email forwarded to me that was a full post and I'm not totally sure if they were an active member when that was sent or not. - If a member was following (via email notification option) a forum area that they had paid extra to get access too. Then lost access as their subscription to that area ended. Will they continue to get emails from stuff that happens in that area? - Lastly, if a user asks to r…
Last reply by JLS, -
- 0 replies
- 210 views
Not sure what the issue is but I received the following error during the upgrade - otherwise things seem to have gone smoothly. We'll see just how well although no other errors. Pretty impressed how quick and seamless it was... at least during the upgrade. Table 'mysite_dbips4.fxcore_view_updates' doesn't exist /home/mysite/public_html/applications/core/setup/upg_101019/queries.json - query #2 TRUNCATE `fxcore_view_updates`
Last reply by esquire, -
- 2 replies
- 235 views
I am not sure if this is a bug or something wrong with my site, so thought I would ask here before submitting it as a bug. If you go to edit profile and look at the Birthday setting, I have no option to edit the month and if I try to edit the day or year, I get an error does anybody else have this, or is it specific to my site? I have tried on all skins & it is also the same if I try to edit it in the ACP
Last reply by Greg W, -
- 1 follower
- 3 replies
- 555 views
Started happening overnight on 4.1.5. Noticed the update notification for 4.1.5.1 which resolves email issues, but problem persists. I get the following error: php_network_getaddresses: getaddrinfo failed: Name or service not known Thoughts? Resolved - DNS issue.
Last reply by John_C, -
- 1 reply
- 327 views
I want to create a database with pages so some group of my forum would be able to post videos and creating a block for it on sidebar to show the recent videos so basically i created the database and 2 fields title and content but i want to use youtube field type for the title so the video shows up at forum sidebar but whenever i post a youtube link on title field the video does not show as embedded It just shows like this <div class='ipsEmbeddedVideo ' contenteditable="false"><div><iframe id="ytplayer" type="text/html" ="" width="640" height="390" src="" frameborder="0"></iframe></div></div> any idea? ----…
Last reply by TAMAN, -
- 1 follower
- 1 reply
- 242 views
Hello, I have two forums, one of them worked the upgrader fine however other one it's just skipping FTP Options? It will not allow me to enter them, are there anywhere i can change them or add them? Also, after trying to run the upgrader 5 times in a row (it failed, but last time it actually went through without FTP)
Last reply by Stuart Silvester, -
- 0 replies
- 204 views
I was looking through the settings and also in the market place. But did not see any sort of item that would allow this. maybe I am over looking it or not. Is there something I can do for my forums to add a ban button to members profiles? Then have it set to a certain group to be able to ban? I know in the admin panel there is a way to ban but I want to set a ban button up for head mods to be able to click a button to ban on profiles. So they don't need to see the ips, and email addresses. While not allowing other mod groups to see this. Thanks for your time.
Last reply by Steven White_240231, -
- 1 follower
- 2 replies
- 233 views
Is there a format for the csv file? What can you do? Can you put them in to a member group? Set their pw? How exactly does this work? Is it possible to set a standard pw and force them to reset it when they log in? I have to make over 2000 and I don't want to email them individually to send their PW. Any suggestions? Thanks JM
Last reply by socceronly, -
- 1 follower
- 2 replies
- 265 views
The text editor never used to automatically hyphenate words but now with the current update (v.4.1.5) it is hyphenating words and even splitting member names up with hyphen. Is there some way to set the editor to NOT hyphenate any words?
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 296 views
I get this on 4.1.3.1 ACP> Site Promotion > Search Engine Optimization > Friendly URLs My server completely compatible with Rewrite module and all current. .htaccess is current downloaded and uploaded. And looks like friendly url are working, but still getting that message
Last reply by media, -
- 1 reply
- 213 views
I need to have it displayed like in View New Content where you see list of topics that have new posts instead of list of new posts by members in All Activity. The version is IPS 4.1.5
Last reply by Jim M,