Kjell Iver Johansen Posted December 17, 2015 Share Posted December 17, 2015 On both my sites the chat is down - also on this site I notice.. Link to comment Share on other sites More sharing options...
Tracy Perry Posted December 17, 2015 Share Posted December 17, 2015 I was able to log in the Chat here just a minute ago and posted in it. I can't check on my self hosted site since I'm waiting on converters for XF to bring it back online under a new guise/domain. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted December 17, 2015 Author Share Posted December 17, 2015 Hummmm.. My email is spammed with this notice everytime someone try to connect - #5H269/A There was an error joining the chat room. Please try again or contact us. Link to comment Share on other sites More sharing options...
Tracy Perry Posted December 17, 2015 Share Posted December 17, 2015 3 minutes ago, Kjell Iver Johansen said: Hummmm.. My email is spammed with this notice everytime someone try to connect - That error code should be able to trace down where/why it's happening on your site(s). You may need to enter a ticket for assistance as that is the main way that IPS prefers to handle support issues. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted December 17, 2015 Author Share Posted December 17, 2015 Strangely enough I had an almost similar error on this site..will wait an hour and see.. Anyone remembers where to switch off that email when the server is stopped? I can't find it anywhere.. Link to comment Share on other sites More sharing options...
emilhem Posted December 17, 2015 Share Posted December 17, 2015 Same issue here. The chat room key has expired. with error 5H269/A. Link to comment Share on other sites More sharing options...
Joy Rex Posted December 17, 2015 Share Posted December 17, 2015 I'm getting [#CSTART-7] errors on my 3.4.8 install for chat - I've submitted a support ticket. Link to comment Share on other sites More sharing options...
TheSonic Posted December 17, 2015 Share Posted December 17, 2015 Tried it on 2 of my selfhosted installations and was able to log into the chat without an issue Link to comment Share on other sites More sharing options...
MADMAN32395 Posted December 17, 2015 Share Posted December 17, 2015 What happens if you goto where your IPS key is on your acp and click refresh key? Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted December 17, 2015 Author Share Posted December 17, 2015 4 minutes ago, MADMAN32395 said: What happens if you goto where your IPS key is on your acp and click refresh key? Yes - that worked. Strange none from IPS did not mention that as a solution here in this topic or on the chat. Anyway - I'm happy.. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted December 17, 2015 Author Share Posted December 17, 2015 hummmmmm After this happened my users experience every now and then empty lines in the chat. Theres nothing I can do on my side - so I filed a ticket. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted December 18, 2015 Author Share Posted December 18, 2015 Just a sidenote in case anyone else is struggeling with the chat. IPS updated their chatservices yesterday. After that - all sentences with the letters æøå ÆØÅ is empty - reported. Link to comment Share on other sites More sharing options...
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