Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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- 1 follower
- 5 replies
- 270 views
In 3.4.X there was a pulldown for various tags and now it appears to be gone. So, for spoiler I guess you just need to type in the pre-fix and suffix by hand? Thanks!
Last reply by MADMAN32395, -
- 1 follower
- 3 replies
- 279 views
Simpel question.... But i dont know the awnser. What is Ajax pagination ? I can enable it on the theme but what of functions does it add or have? Will it maken the forum faster enabled or slower? Thanks
Last reply by newbie LAC, -
- 3 replies
- 253 views
Looking for Side Block to Showcase Videos...have just upgraded to 4.0. Used to use the plugin Custom Side Bar Blocks in V3.4.x Thanks!
Last reply by newbie LAC, -
- 1 reply
- 325 views
In IPB 3, it used to let you change who's online to whichever duration you want (i.e. 60 min). In 4, I can't find that setting so I assume it's not there. Is there a file I could modify to fix thar?
Last reply by Nesa, -
- 2 replies
- 257 views
Before my upgrade I could, as admin, move topics from forum to forum, but I can't find out how to do that now. Can someone help please? Thanks for your time.
Last reply by StormRise, -
- 1 reply
- 206 views
How can I manually change the rank of a specific member? Thanks
Last reply by Lenny Warren, -
- 2 replies
- 230 views
Is there a way for users to report images posted to gallery?
Last reply by Adriano Faria, -
- 6 replies
- 276 views
I'm quite impressed how IPS 4.1 looks on my iPhone, don't really see the need to use Tapatalk or the like. The only thing that is annoying is that when I'm making a post, I automatically post the built in iPhone emoticons, as I'm used to that on Facebook or the like. This gives the error... "The value entered includes a character that is not allowed such as an emoji" Is there a fix for this?
Last reply by SJ77, -
Hallo I do forum upgrade to version 4. I have a message: 5C289/1 The upgrader uses PHP sessions to store data, however PHP sessions are currently not working correctly on your server. This is an issue you will need to contact your host about. php5.4.27 whether the problem version of php ?
Last reply by Duke_, -
- 2 followers
- 8 replies
- 329 views
Hey Guys, So i'm trying to setup a database relation field. No matter in what database i try to create the field - it only allows me to select the articles database as source. Am I missing something here? CHeers -daniel
Last reply by DReffects2, -
Cron set up
by svit- 2 followers
- 11 replies
- 990 views
Hello, When trying to set-up cron with my ISP today for the first time, I have realized that their ACP enables enter URL of the cron task only. What it means I cannot enter the unique code which is required by IPS script ..e.g. "...task.php 654354354321". Before giving up, has anyone come across similar problem, and is there any way of going around? The IPS's helpdesk say the code should be ideally triggered by the script and not as a parameter.. Thank you in advance for any advise.
Last reply by Nathan Explosion, -
- 2 replies
- 229 views
Just got upgraded to 4.0 On a thread, I see the Moderation Options link. My moderators used to see this prior to the upgrade. Now it is gone. I've looked in both the Moderator Group and even my Admin group and I cannot see where it gets turned on since it obviously got turned off for the Moderators group. What am I missing here? Thanks!
Last reply by jucs, -
- 2 followers
- 2 replies
- 252 views
Hello, I've added a second language to my community site and can translate all texts, except for the site name. Is this a bug or a missing feature? Kind regards, Stefan
Last reply by Stefan Werner, -
- 1 follower
- 8 replies
- 393 views
Hello! How disable email digest for all users?
Last reply by IPBGallery.com, -
- 2 replies
- 313 views
I used to have a BBC code hide to hide the answer until some one replies... does this exist in IPS 4 Any solutions
Last reply by chilihead, -
- 1 follower
- 1 reply
- 285 views
there is no delete group option.
Last reply by Carlos S., -
- 2 followers
- 5 replies
- 328 views
My members are now complaining because they really loved the " view new content button" and the new Unread Content sucks according to them. Any ideas on how I can get the view new content button front and center again for my forum members? Thanks!
Last reply by chilihead, -
- 1 follower
- 3 replies
- 266 views
How do I limit new usernames to 4 characters minimum? How do I limit the characters allowed in a username?
Last reply by Boomer12, -
- 3 replies
- 520 views
We have an error in the Reference API within the Admin CP When we try to display the reference for the database Records, we get an EX0 error. Our log files shows the following informations: What can we do to fix the problem ? Thanks
Last reply by Taddei Jean-Baptiste, -
- 1 follower
- 8 replies
- 331 views
Hi, I have one file with articles from previous version of my IPB. How to display it correctly on the newest version of IPB? For now, when i'm trying to open this manually, everything is broken and looks tragic. Also, how to display this with friendlyURL. Maybe, it possible to transfer it, to the new articles page, created from 0? Is there any tutorial, how to make Articles in new version around your community?
Last reply by Koczkodan, -
- 1 follower
- 1 reply
- 240 views
It seems the ability to vote for more than one choice is gone? I looked in admin and see nothing to "turn on". Basically, someone posted a poll where you select more than once choice in voting. Thanks!
Last reply by Nathan Explosion, -
- 1 reply
- 428 views
Hello I have a problem , as statistics show that the newest member is " wesfell " Unfortunately, this is not true . Since its registration came to 5 users , but they are not listed in the recently registered .I have to remove and add a block statistics again to be refreshed . http://scr.hu/1al6/lb2gq
Last reply by PanGlod, -
- 1 follower
- 19 replies
- 493 views
I cannot find any setting that allows me to centre an image in custom blocks editor. If I do control right click I get a pop up that says image alignment left, none, right There is nothing that says/allows center alignment in the editor box either any ideas how to do this please? Its all very strange!
Last reply by Boomer12, -
- 1 follower
- 13 replies
- 474 views
Has anyone had this problem? An youtube video showing as a frame to log in in admincp?
Last reply by Nathan Explosion, -
- 3 replies
- 288 views
Random members, when submitting a reply to a post will occasionally be submitted twice This is frequent enough to be annoying an cause clutter.
Last reply by MADMAN32395,
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