Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 1 follower
- 1 reply
- 242 views
My forum is being transferred to a new server so is currently offline. How can I turn it back on through phpmyadmin on the new server so I know it will be up and running at its new home?
Last reply by Daniel F, -
- 0 replies
- 241 views
so when I put a facebook video up on my site I am getting a 403 error, when I inspect the code this is what is transpiring when I put the link in. Dont know what to fix or where to fix it since the media tags are embedded somewhere. I dont know what the problem is <div class="ipsEmbeddedOther" contenteditable="false"> <iframe data-controller="core.front.core.autoSizeIframe" scrolling="no" src="http://forum.vapel1fe.com/?app=core&module=system&controller=embed&url=https%3A%2F%2Fwww.facebook.com%2Fcrypticwisdom%2Fvideos%2F1148006701905520%2F" style="height: 922px; overflow: hidden;"></iframe> </div> I know thats wron…
Last reply by Jai Haze, -
- 2 followers
- 26 replies
- 811 views
Not sure what are the steps are. I thought I just needed to transfer webfiles, DB and update the config file but after doing all of those things I get errors in new location. Fatal error: Call to undefined function IPS\mb_internal_encoding() in /home/myroot/public_html/mysite/forum/init.php on line 124 What did I miss?
Last reply by SJ77, -
- 0 replies
- 214 views
I would like to know what actions the (admin and moderator) logs actually record. As far as I've seen, when a staff member edits someone's profile (e.g.: changing or removing their avatar or profile cover) without accessing the ACP, it is not recorded in the logs. I'm confused as to why this is so.
Last reply by Elena-Viorica, -
- 2 replies
- 435 views
Hi all, I need some advices to choose the best technical organization to set up a production site and a test site. We have one full licence for IPS4. Question No. 1: Is it possible, with the license IPS4, to install IPS4 on 2 distinct servers (a production server and a test server), the test server being accessible only by members of our technical team. Question No. 2: In general, what is the best technical organization to set up a IPS4 test site (for testing themes, or homemade scripts) ? Thanks for advices
Last reply by z3n, -
- 0 replies
- 235 views
After moving to IPB 4, a couple of old users are having issues with the notifications. One user has disabled all the email notifications and keeps receiving them. Another one is not able to change email notifications. The settings are disables in his control panel. They belong to the same user group, which is working for every one. Can you help me?
Last reply by albertocv, -
- 2 replies
- 253 views
Hi I would like to get the list of emails of my members WITH at least one post AND registered since 01/01/2010 How can i do that on phpmyadmin ? or maybe directly in the ACP ? I would like to get a basic list of emails to be able to send emailings with an external emailing service Tx a lot for your help
Last reply by Durango, -
- 1 follower
- 2 replies
- 251 views
Hey everyone. So I'm creating a megathread and I'm trying to paste multiple YouTube links without them embedding but still want them to be clickable. Whats the easiest way to go about this?
Last reply by SaltyBart, -
- 1 follower
- 2 replies
- 253 views
It happens that once in a while somethings breaks/don't function as supposed to be, ok no problem can happen. You guys then quickly come with a (single) file modification and after uploading that, things work again. That is until the next update when the updater doesn't like the modified file. The file IPS modified to be clear, which results in a error message on the update page: In the past I could say "fnug it" and hit the continue button and the update just proceeded fine. Today I could not "fnug it" to my dismay. The file that wasn't liked was the Donation.php file, modified by IPS to make the donation count work again, (which in my case didn't work (at…
Last reply by riko, -
So me and a few friends have recently opening up a community at first we was using Enjin Forums and all our permission were setup as we needed them including a donate button which gave them a direct link to donate to the paypal email specified in the settings of Enjin ACP. We have recently moved over to IPB4 and have everything setup but the donating button. I have seen the Commerce tab in the ACP however that seems like a business plan or something. Is there no way we can add a plugin or change the settings so people can simply donate to a specified Email or do you need a business Paypal in order to receive donations. Thanks, Adam.
Last reply by MADMAN32395, -
- 1 follower
- 5 replies
- 299 views
Hello, I am working with an digital marketing company for SEO & they need to know the areas within the AdminCP where they can add/edit SEO keywords & terms and also meta data. Thank you.
Last reply by Adlago, -
- 1 follower
- 3 replies
- 246 views
Hey Guys, so I'd like to fill my sidebar with stuff. unfortunately the little arrow thingy does not show up in the frontend. any ideas? Cheers
Last reply by DReffects2, -
- 3 replies
- 231 views
Howdy, I am using IP Commerce. I have configured a product in my store that costs $5 a month. When a member buys, it changes their user group from member to subscriber. If, however, the member cancels their recurring payment in PayPal - I receive no money (on PayPal) but IPB still thinks they paid and promotes them. What's happening?
Last reply by Rhett, -
- 1 follower
- 3 replies
- 270 views
When certain users copy paste content, theres an ugly white background highlight Im seeing How can I get rid of this, I dont see this in the editing bar anywhere?
Last reply by Square Wheels, -
- 0 replies
- 231 views
My mobile users are complaining that they are finding an empty quote box that they can't type in or delete on their screens Wonder what could be causing that and how to fix?
Last reply by Sheffielder, -
- 3 replies
- 304 views
If I post a facebook video link, it shows facebook embed post but not the video... is this a known issue? it seems to be not working here too. example:
Last reply by Bernardo Rezende, -
- 2 replies
- 269 views
Is there a possibility to have a button to clear the text area when typing a reply? A lot of my members are complaining they can't clear the quote box after they decided not to reply. A simple CKEditor button to clear the area would be an easy fix I reckon? Thanks!
Last reply by Ely R., -
- 1 follower
- 4 replies
- 320 views
I cannot upgrade. Stuck on "you have to manually upload files". The fix that consists to launch again update from the homepage after downloading files a first time is not working. Any help would be appreciated, thank you
Last reply by Ausy, -
- 4 followers
- 1 reply
- 315 views
I just updated to the latest version of the forum software and ran the utf8mb4 converter. Upon looking through my database I noticed a lot of tables did not converted. I suspect that they're no longer used though I'd like to verify that they're not core IPS tables before removing them. I have three plugins installed, see below. The following are all utf8_unicode_ci: (Table name - Number of Rows) bbcode_mediatag - 9 conf_settings - 362 conf_settings_titles - 88 contactform_antispam - 3 contactform_customfields - 0 core_archive_log - 19 core_archive_restore - 1 core_hooks_files - 32 core_inline_messages - 0 co…
Last reply by Tarun, -
- 1 reply
- 237 views
I've finally decided to upgrade to IPS 4, and for almost an hour now I've been stuck at "Installing...Please wait while we transfer you..." Is this normal? I sincerely don't want to regret upgrading, but it seems like I can't do anything in IPB without there being a problem somewhere along the line. I purchased IPB in 2011, and not one time since then have I ever had anything go smoothly. I rarely post for help because I usually just research all of the problems myself, but this time, everything passed for installation so I'm totally clueless. I'm so tired of this... Anybody have any ideas?
Last reply by Azurette, -
Hi Guys, I have just set up Sparkpost configuration on my IPS 4 cummunity, but when I sent my fisrt bulk mail, it spam every email o my list with 13 duplicated emails.....I have checked some accounts I have for testing....all of them received 13 emails.... Any clue? Ty in advance.
Last reply by Arasius, -
- 2 replies
- 292 views
Hi, How am I supposed to change forum date format since the last update please?
Last reply by Pierrick, -
- 1 follower
- 8 replies
- 496 views
Sorry if this has been asked already. I didn't find anything. I'd like to know how if possible, to populate a field in a database (Name) with the information typed into a form by a user. So when they fill out "Name" on their form, it gets sent to a separate database and adds a record with the "Name" entered into the form. Can anyone help me with this?
Last reply by Meddysong, -
- 2 replies
- 405 views
Hello, I'm currently trying to move my IPB 4 database to a localhost and create a test environment for my forums. However, I'm having trouble trying to install IPB 4 on the localhost and trying to connect it to backup database. Has anyone else had this problem, or does anyone know of any guides/solution to achieve this?
Last reply by AndyF, -
- 0 replies
- 239 views
Hi! I really need to insert categories and tag in feed rss, someone can help me on this? Maybe some manual customization? I can try all, isn't a problem! Thanks in advance for any help, S.N.
Last reply by ipbfuck,