Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,915 topics in this forum
-
- 2 followers
- 2 replies
- 263 views
Dear folks, I have am pulling my hair out and trying to get a google map to display properly. I have Google maps enabled, I have an API key populated in the Google Map configuration, and I have the "Address" field enabled in the default "Article" page. The address fields do show, they auto populate as I am filling them out for the article, but once I submit the article, the google maps shows up around 30px wide. Please see screen shot. I have the map dimensions set to default which was 100px for list view, and 200px for article view. The screen shot below is article view. Does anyone know how to fix this so the map shows as it's supposed to show? Now i…
Last reply by JohnCourt, -
Select box
by kmk- 1 follower
- 2 replies
- 291 views
Hi all, I am learning to use Pages building something like Bug Tracker of ips, now I try to use Select Box custom field, but I dont know how to use or put name on the key name, please anyone can guide me to understand it?
Last reply by bfarber, -
- 0 replies
- 344 views
Hi, I found this thread, and I see it's old... I am wondering if today THERE IS already a possibility to schedule a posting? Thanks! Lihi
Last reply by Lihi, -
- 1 reply
- 294 views
Hello, I want my moderators to be able to view the support queue without adding them as an admin. Is there anyway to do this? I only see the option for Admins
Last reply by Daniel F, -
- 1 follower
- 6 replies
- 388 views
Hi fellows, is there a function in IPB to show URLs only in parts (url shorten) in posts? I mean like this: http://www.example.org/mysample/thisisa... Thanks, Thomas
Last reply by Cemmos, -
- 2 followers
- 0 replies
- 239 views
Hello! I have a question regarding the following option available at /notifications/options/: Only send one email notification for content I follow until I revisit the community What is the expected behavior when this option is enabled? If I am following 100 topics in our community, with this option enabled: (a) I should get only one email, for the first of the 100 topics I am following that had a new comment. OR (b) I should get only one email per topic. So if 30 of these topics had new posts, I will get 30 emails. And if any of these had multiple posts, I will get only one email for that topic. Thanks, Gabriel.
Last reply by Gabriel Torres, -
- 2 followers
- 2 replies
- 262 views
I have two IPS Cloud sites. Has anyone used IPS Connect before? I have looked at it, but not really sure how it works. Does anything carry over? Stats, status, member group ect...? Do they start at zero on the new site? Anything to be concerned about or gotchas of the unexpected variety? Thanks JM
Last reply by socceronly, -
- 1 reply
- 231 views
in tableRowsThumbs template add this code {{if \IPS\IPS::classUsesTrait( $image, 'IPS\Content\Reactable' ) and settings.reputation_enabled}} {{$reactions = $image->reactionCount();}} <li class='ipsPos_right {{if $reactions == 0}}ipsFaded{{endif}}' data-ipsTooltip title=''><i class='fa fa-heart'></i> {$reactions}</li> {{endif}} but I see only comment count. Nevertheless my code appeared in source code. JS framework cut it =(
Last reply by Inlens, -
- 1 follower
- 2 replies
- 247 views
I have run into this issue for some time now and it's starting to become somewhat of a pain in the rear. Please read this scenario. I have one attachment image from a sponsor of our site. I use that same attachment image for many promos throughout our forums. I use "Insert other media" - "Insert existing attachment" to speed things up during topic creation. And I insert the same sponsor graphic throughout. The problem is, if I create a topic, and insert existing attachment, save topic, then shortly or anytime thereafter realize I want to replace that graphic, the only way to remove it from that topic is to delete it, and unfortunately it deletes it everywhere el…
Last reply by Mark, -
- 1 follower
- 0 replies
- 331 views
Hi fellows, I seem to have misunderstood the Ranks (custom image) and Group Icon settings: We used to have Ranks with star images from 1 to 5 stars, e.g. in yellow color for normal members Some groups had own stars, e.g. in green color. The ranks are set by number of content items, which is fine. But the group icons don't override rank images nor can I set custom ranks for specific groups. How can I accomplish that? Thank you, Thomas
Last reply by Thomas P, -
- 1 follower
- 4 replies
- 322 views
Hello, Our forum allows users to post videos which are embedded directly into posts using HTML5 <video> tags. I was wondering if it is possible to insert the video thumbnail image into the recent posts feed in the sidebar? Does anyone have any idea of how this can be done? Thanks a lot.
Last reply by Simon Harvey, -
- 3 followers
- 17 replies
- 754 views
Hi On a members profile the amount of files they have listed in the marketplace is mentioned in the left sidebar but why isn't this a live link for easy click thru? Can it be done?
Last reply by kmk, -
- 2 followers
- 2 replies
- 318 views
I have a mostly private community hosted in public web, however i would like to give my intranet users the ability to read content without logging in. But i dont want a random internet user to see it. Can i restrict specific forums or pages section to specific IPs? I dont want to restrict the whole site to IPs only specific forums or pages. Is that even possible?
Last reply by EarthDog, -
- 1 follower
- 2 replies
- 263 views
Hello community, Currently, one of my administrators has full access to the entire backend of our site, which I mostly do not mind but I would like to hide the income and sales data we receive. My administrator does although alter our products from the store so he would need to have some level of access to the eCommerce portion. Is there a way to hide such sensitive data from an administrator/user?
Last reply by cpehydra, -
- 2 followers
- 9 replies
- 549 views
I was wondering if there was a plugin for a User Rating card? https://www.w3schools.com/howto/howto_css_user_rating.asp I'd like to use it in my articles database to write reviews and score them on different criteria. I think this CSS scorecard looks pretty nice but I'm not a plugin coder and don't know where to start to begin writing a plugin for it.
Last reply by opentype, -
- 3 followers
- 6 replies
- 380 views
Hi mates, I did a search and couldn't find anything to my basic question admittedly simple question: How can I copy code posted in a post, i.e. a block of code, all at once? Thanks, Thomas
Last reply by Thomas P, -
- 1 follower
- 1 reply
- 280 views
The other day I hit a key or key combination while in a support ticket and it switched from the usual view with the conversation in one column and the sidebar in another, to a one column view. It's really frustrating to use it this way now, but the only fix I have found is setting my browser to a zoom of 90%, below 100% which makes the text smaller and harder to read. I have tried clearing cookies/web data, another support account, and trying a different browser, but none of those things have fixed the issue. I assume there is a shortcut that I can hit that would undo this, but I haven't been able to find a list of shortcuts for support in IPB. Any help or…
Last reply by opentype, -
- 1 follower
- 3 replies
- 300 views
I added translations for the default and only language, English, however I don't see the difference in the words I changed in the suite. Dev Mode enabled.
Last reply by Nuzzlet29, -
- 2 replies
- 263 views
I would like to rename clubs to a brand specific term. It only needs to be different for the end user. Would it be possible to simply modify the text in php files, what is the best way to do this?
Last reply by Nuzzlet29, -
- 1 reply
- 273 views
I would like to make a few of the Create a Club fields and replace them with defaults. For example, I wan't all clubs to be public, and users creating clubs should not have the option to make it anything else. I'm new to invision, how could I do this?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 265 views
Does anyone know if spam is supposed to be filtered by the Contact Us form? I received this ?, and wondered how it gets past the spam filter and Google Recapcha? sbxtty ( sweet@online-pills.xyz ) said: generic viagra buying viagra online generic viagra http://canadlan-pharmacy.com
Last reply by David.., -
- 2 followers
- 3 replies
- 277 views
When editing profile/ my account settings/signatures... a member is able to switch off all signature views. is there a way to prevent them doing this because having a nice signature with image and link is one of the perks for being a premium biz member on my site? I have checked per member group but cannot see any setting to prevent them blocking signatures. Thanks if you can help
Last reply by Adlago, -
- 2 followers
- 5 replies
- 320 views
Hi everyone, One thing I'd like to tackle is improving how google shows my site results. To give an example: The parts I've highlighted could use improvement for my forum (save for the actual page title - I meant to unhighlight that but ehn). This is how google describes these elements: 1) For the main blurb/snippet (after "5 hours ago") - does anyone know which metatag google prefers to read? I have a description metatag, but currently this is populated in my search results by a random forum description from one of my less used subforums. 2) For the actual sitelinks, has anyone had success figuring out their algorithm to influen…
Last reply by Morgin, -
- 2 followers
- 1 reply
- 313 views
Am I missing something? I can't seem to get a Database Filter Block, to work on a database with no categories. I can drag it out on to the page, but it won't show up. JM
Last reply by opentype, -
- 2 followers
- 2 replies
- 274 views
Is there a way to forbid members to create clubs? I would like to set only administrators to create clubs. Found it. Thanks.
Last reply by sobrenome,