Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
- MySQL v5.6 to v8 or compatible v10 MariaDB ?
- Last reply by Miso,
22,956 topics in this forum
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- 10 replies
- 833 views
Hello, Not sure what's wrong there. Stripe in Commerce -> Payment Settings: Stripe Dashboard -> API Keys: Webhook: As you can see, I have enabled all 195 events. Is that right? Do I need all of them? But I got this on the "Overview" page: Step 3/4 to accept payments, with an error: The keys are right. Any help would be appreciated. Thanks.
Last reply by Adriano Faria, -
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- 2 followers
- 5 replies
- 544 views
Hi, Our car club forum (www.rhocar.org) is not allowing any text entry (new posts/replies/messages) - the screen looks like this: This started on Monday, Sept 4th - any ideas? (Apologies, I'm not very techy, I just try help the club out, so please be patient 🙂 )
Last reply by rhocar, -
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- 6 followers
- 18 replies
- 1.5k views
Hello we encounter a rather strange behavior with the "Who's online" widget. It usually shows a hovercard for the online members. this seems to always work when using the english translation. when switching to the german language pack (from invisionfocus, from the marketplace), the usernames sometimes are not rendered as links and don't show that hovercard: English as expected: German as expected: Germ, rendered without the links / hovercard: Also the html does not contain any links. But weirdly the current user ("wm") is not even in the html list. Good variant: Weird variant (no hovercard lin…
Last reply by Marc, -
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- 1 follower
- 9 replies
- 934 views
Incorrect display of cookie buttons. there is no margin to the right.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 477 views
So everything is configured on my end and yet it's not listed on Hive, in fact, the account has been removed from Hive 😞 And so if the account got removed how can it be reset to the beginning again from the Config in AdminCP... Has that been even tested..?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 590 views
When I click in ACP -> System -> Site Features -> Integrations, the Community (FA icon) link gets "selected" instead of the System (FA icon) and Integrations link.
Last reply by Marc, -
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- 1 follower
- 3 replies
- 1.2k views
Last reply by Marc, -
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- 2 followers
- 9 replies
- 747 views
HI! I click on the "online users" tab and an error is displayed.
Last reply by Marc, -
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- 1 follower
- 4 replies
- 678 views
Hi, Our community allows users to upload very large videos to the gallery. We recently had to change the image_file_size column datatype in the gallery_images table from INT to BIGINT to support this. Reporting this because now we're getting a warning in the AdminCP because we changed the table. Tagging @Olivia Clark and @Andy Millne since you two seem to be very familiar with the recent gallery changes and probably can confirm if this is a bug or intended. Thanks
Last reply by Marc, -
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- 2 followers
- 15 replies
- 1.1k views
For the last 2 days, our site has gone from essentially zero spam to suddenly being under heavy assault by bots all registering to post airfare scamvertising. Last night I took advice from another thread suggesting switching the registration captcha to hCaptcha instead of the default. That hasn't even slowed them down one bit, because again today I've had to flag 2 dozen accounts (and my moderators are fielding dozens more I haven't seen myself). Every single one of the accounts we've all flagged in the last 2 days have bypassed the spam defense system with a score of 1, so it isn't an issue of being too generous with account registrations. They must also be byp…
Last reply by Marc, -
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- 2 followers
- 6 replies
- 706 views
Topics are orphaned despite passing 'deleteChildrenOrMove' when deleting a forum via the API, they should be moved. Not moved:
Last reply by Marc, -
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- 1 follower
- 2 replies
- 619 views
Steps to reproduce: Install a new instance of the suite Put dev tools in place Enable IN_DEV Go to the Developer Center for 'System' In Modules - Front, expand the 'Referral' row Result is error below: UnexpectedValueException: DirectoryIterator::__construct(C:\wamp64\www\dev\ips_47_dev_b/applications/core/modules/front/referral): The system cannot find the file specifi (code: 2) (0) #0 C:\wamp64\www\dev\ips_47_dev_b\applications\core\modules\admin\applications\developer.php(290): DirectoryIterator->__construct('C:\\wamp64\\www\\d...') #1 C:\wamp64\www\dev\ips_47_dev_b\system\Helpers\Tree\Tree.php(135): IPS\core\modules\admin\appli…
Last reply by Marc, -
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- 2 followers
- 3 replies
- 592 views
Guys, I use the Invision APIs system and suddenly the system stopped working, but a curious fact (which will be reported) below. https://domain.com/api/index.php?/core/members&perPage=62&key=MYAPIKEY Up to page 62 it works, if I try page 63 it returns the error: https://prnt.sc/Rq4PE-z5VFej This was literally out of nowhere... Ps.: I always make requests with perPage 1000 and it has always worked, now for the last few days it doesn't work anymore, always returning the error. I have not installed anything on my Invision that causes this problem. I already installed it in a dev environment, disabled all plugins, theme, already updated to the…
Last reply by Marc, -
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- 2 followers
- 2 replies
- 583 views
File: applications\core\extensions\core\Queue\MoveMembers.php Is: /** * Return the query * * @param string $select What to select * @param array $data Queue data * @param int $offset Offset to use (FALSE to not apply limit) * @return \IPS\Db\Select */ protected function getQuery( $select, $data, $applyLimit=FALSE ) { return \IPS\Db::i()->select( $select, 'core_members', $data['where'], 'core_members.member_id ASC', ( $offset !== FALSE ) ? array( $offset, \IPS\REBUILD_SLOW ) : array() ) Should be: /** * Return the query * * @param string $select What to select * @param array $data Queue data * @param int $offset Offset…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 453 views
If we have anonymization of posts turned on, then after editing the post, the username stays in the log. It should also be anonymized.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 687 views
Was checking the changes between 4.7.7 and 4.7.8 and spotted a duplicate error code (even marked with a TODO actually 😋) in \applications\downloads\modules\front\downloads\pending.php on line 180: \IPS\Output::i()->error( 'file_version_pending_cannot_delete', '2D417/4', 403, '' ); //TODO error code The same error code is present in the moderate() function right above.
Last reply by Marc, -
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- 1 follower
- 3 replies
- 963 views
So, the incredible confusing blog post category categories is whole mystery in its own and is just confusing, not only to me but also for readers. This is the reason I have decided to move all my blog posts from 6 different blogs into one blog and use the categories instead. It's the only way to manage a blog that have hundreds of categories, remove/limit the category and use tags instead. I still cannot understand why this was implemented in the first place and even when implemented it was poorly done and is not improved. This leads to my question. When moving blog posts you can choose which blog to move to but not which category? If this is so I need to further que…
Last reply by Marc, -
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- 2 followers
- 2 replies
- 513 views
The page content settings goes off the screen in iPad tablet landscape mode, and isn’t shown at all in portrait mode when viewing the API oAuth settings tab for Rest API scopes. (iPadOS 16.3.1 Safari)
Last reply by Marc, -
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- 2 followers
- 7 replies
- 845 views
Hi all! Translating this key googletag_noscript_code_desc Disappear phrase and save button in admincp/system/integrations/google tag manager same problem with this key googletag_head_code_desc in this case only the <head> code disappears. I created a new forum locally I created a new language I used the original phrase to translate and the problem persists Without translating everything works regularly with the original language This happens when there are translations of <head> - <body> - <noscript> code in other parts of the translation as well. Does anyone confirm the problem in t…
Last reply by Marc, -
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- 7 replies
- 601 views
What's the 'proper' way to undo this? Here's the topic, and the second post should be the OP. https://stepmodifications.org/forum/topic/17510-dyndolod-300-alpha-142/ Source Topic: https://stepmodifications.org/forum/topic/19046-dyndolod-hangs Ideally, I'd like to undo this merge action, but I don't see a way to do that. I can manually do things at the DB level via phpMyAdmin or MySQL, but this might cause PK/FK issues or other unintended consequences. I searched the forums, but found nothing useful ... this MUST be a recurring problem, so hoping for a fast solution.
Last reply by Jim M, -
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- 5 followers
- 17 replies
- 1.2k views
So with Twitter going a bit insane with all its API stuff lately, I have noticed that a lot of functionality on my IPS Suite no longer works (such as the ability for users to sign up/log in using their Twitter accounts). So I decided to deactivate the Twitter option from the 'Login and Registration' page on the Admin panel. I don't know if it was the above action that caused the following to happen (or if the Twitter API stuff in general just caused this), but... I noticed that I now cannot de-couple Twitter from the 'Social Media Promotion' section of the Admin panel. And yet, Twitter fields and icons still appear in the Promote button/dialog which is functionally u…
Last reply by SJ77, -
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- 1 follower
- 4 replies
- 447 views
Hi, I've the user ID=2268 with annual plan activated and IPS not generated the renewal automatically in time (5 days until expired). So I create it manually. Can you take a look this bug to solve in upcomming updates? Thanks a lot.
Last reply by Marc, -
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- 1 follower
- 3 replies
- 547 views
Hello, how do I keep the donation progress bar but inactivate or hide the donate button? Thank you David
Last reply by I_cant_Swim_, -
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- 1 follower
- 5 replies
- 727 views
Hello all, We have had video ads for 3 years and this is the first time they have stopped working after the last update. https://foro.clubvwgolf.com/ As you will see, this is the configuration of their disposition: Here you see the label along with the load script. The external script is accessible ( https://static.videoo.tv/53335e80b15a2eb16da6ac7e36fa5467c430fb9fde7cc59d58805c85437ec0d6.js ) The ads.txt file is set as a page and is also accessible ( https://foro.clubvwgolf.com/ads.txt/ ) In this last image you can see by inspecting where the label appears, that the generated source code is indeed correct: Can you help me…
Last reply by Nathan Explosion, -
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- 2 followers
- 7 replies
- 673 views
I've had a few members complain that they have been invoiced twice for renewal, example below. It doesn't seem to affect everyone and its only been a few that have reported it, any idea why this might happen? Obviously they are not pleased at being billed twice so I'm keen to find out why it is happening. Support - Server details are saved against my account if you need to look.
Last reply by _Mark_, -
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