Max

This is so exciting. Would love to have an AI instance that has read every one of our posts and is available for questions. Tell me what x user said about this event in 2021. Big dreams, I know. 🙂

This was a huge help, thank you. Didn't know this option existed!

I still haven't received a response. My primary email never receives them and I am not sure why. I put an alternate email on file, can someone send the ticket info and response to my secondary email? Thanks.

This is the exact same experience for us. We never had issues on our dedicated server. I love the idea of being able to scale with cloud hosting for our bigger traffic days. So far that hasn't been the experience and I am hearing it from the community.

Thank you, I had sent an email but I will do it this way going forward. Please add my alternate email to the ticket, for some reason my primary email never receives them. Much appreciated.

So last night, we experienced an outage. It looks like that was related to the other issue that was posted. But we are an NFL football site and users are telling me that they see this message often on game day. Game day is our biggest day of the week \ year. I am not sure how to open a ticket. But we definitely need help, we upgraded to the cloud to be able to scale better on game day. Let me know how we can get things looked at. Thanks.

We have a lot of users complaining about the same thing.

Thanks Jim. Hoping for good news soon, I appreciate the response.

I just PMed you Marc. Thanks for the update, it is good to know it is being worked out. Whatever needs to be done, deactivating all third party stuff etc. Hopefully all users can get back in soon. Thanks.

Marc, Thanks but I still haven't received the email that was sent over the weekend We've been down three days, please help. Thanks, Phil Now people are saying they are getting server 500 error messages.

My site has been down and this is day three. Can someone help me? During the implementation of cloud hosting we had an issue where I was not receiving support emails. I have not received anything, nothing in spam. Nothing anywhere. Please help this is insane, can you email me to another email address, post what is going on here or private message me? Please.

Can it be sent again? I don't see anything, even in spam.

Can you let me know if an email was sent? I don't see Anything and we still have a lot of users that can't login. Thanks.

I hope so we've been down for two days. Some can login others can't .

Thanks. I just checked the email I don't see anything yet.