Jump to content

Max

Clients
  • Posts

    235
  • Joined

  • Last visited

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Forums

Events

Store

Gallery

Everything posted by Max

  1. This is so exciting. Would love to have an AI instance that has read every one of our posts and is available for questions. Tell me what x user said about this event in 2021. Big dreams, I know. 🙂
  2. This was a huge help, thank you. Didn't know this option existed!
  3. I still haven't received a response. My primary email never receives them and I am not sure why. I put an alternate email on file, can someone send the ticket info and response to my secondary email? Thanks.
  4. This is the exact same experience for us. We never had issues on our dedicated server. I love the idea of being able to scale with cloud hosting for our bigger traffic days. So far that hasn't been the experience and I am hearing it from the community.
  5. Thank you, I had sent an email but I will do it this way going forward. Please add my alternate email to the ticket, for some reason my primary email never receives them. Much appreciated.
  6. So last night, we experienced an outage. It looks like that was related to the other issue that was posted. But we are an NFL football site and users are telling me that they see this message often on game day. Game day is our biggest day of the week \ year. I am not sure how to open a ticket. But we definitely need help, we upgraded to the cloud to be able to scale better on game day. Let me know how we can get things looked at. Thanks.
  7. We have a lot of users complaining about the same thing.
  8. Thanks Jim. Hoping for good news soon, I appreciate the response.
  9. I just PMed you Marc. Thanks for the update, it is good to know it is being worked out. Whatever needs to be done, deactivating all third party stuff etc. Hopefully all users can get back in soon. Thanks.
  10. Marc, Thanks but I still haven't received the email that was sent over the weekend We've been down three days, please help. Thanks, Phil Now people are saying they are getting server 500 error messages.
  11. My site has been down and this is day three. Can someone help me? During the implementation of cloud hosting we had an issue where I was not receiving support emails. I have not received anything, nothing in spam. Nothing anywhere. Please help this is insane, can you email me to another email address, post what is going on here or private message me? Please.
  12. Can it be sent again? I don't see anything, even in spam.
  13. Can you let me know if an email was sent? I don't see Anything and we still have a lot of users that can't login. Thanks.
  14. I hope so we've been down for two days. Some can login others can't .
  15. Thanks. I just checked the email I don't see anything yet.
  16. My form has been down all day, we had a script to put in for a new ad Network and I think it caused problems. I have a support ticket open but the site's been down all day so hopefully someone else will see this. https://forums.JetNation.com The form won't load for some people most of them because of the script. When I go to the admin panel I get a template error. Invision told me they put the site in recovery mode but I still get the same error. Anyone have any thoughts?
  17. Jim, I still can't get in our forums have been down all day is there anything else I can try to get back into the admin panel?
  18. That is the only error I am getting. I am not sure how to access the logs now that we are on cloud hosting.
  19. If I knew how to do that on Cloud hosting I would.
  20. This is very strange, I see that the theme has been reset back to the default. That helps a ton people can read the site again, I just can't get to the admin panel. I cleared my cache and even tried from an incognito window.
  21. I still can't get back into the Admin Panel. I get the same error, please advise. Thanks. [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
  22. It looks like people who have the new name server changes still can't get in. I get the same error In the admin panel. How can I manually reset the default theme so people can get back in?
  23. I changed the name servers back, once it propagates I will let you know if we have any issues. Thanks.
  24. Okay, when you say disable Ezoic, that means change the name servers back, right? I appreciate the help, thanks.
  25. Thanks Jim. That helps a lot we will look into alternatives. Is there a way I can get into the Admin Panel support tool directly in the meantime? Even if I just change the theme to the default, I am not sure if I can access that via direct URL or not.
×
×
  • Create New...