Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by Jim M,
23,005 topics in this forum
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- 2 followers
- 3 replies
- 868 views
Any Does anyone know how to fix this error? HTTP ERROR 500 I am trying to install Invision Boards but whenever I try to install it using my site its showing this error. now I can't go on the installation process Please help and I will really do appreciate it
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 428 views
We just launched our website but for some reason I keep seeing the following message - The area you are attempting to access is currently offline. Please try again later. Error code: 2S100/4 The website is set to be online in the System settings in the admin panel. Any ideas? All the pages are accessible, but not the main index page of the site.
Last reply by Joel R, -
- 4 replies
- 649 views
Do we still use these? If so is there a recommended setup? My host has recommended it as I'm getting hit by a lot of these, coupled with 503 service unavailable errors Googlebot/2.1; +http://www.google.com/bot.html YandexImages/3.0; +http://yandex.com/bots AhrefsBot/6.1; +http://ahrefs.com/robot/ MJ12bot/v1.4.8; http://mj12bot.com/ bingbot/2.0; +http://www.bing.com/bingbot.htm MojeekBot/0.6; +https://www.mojeek.com/bot.html BrandVerity/1.0 (http://www.brandverity.com/why-is-brandverity-visiting-me)" SemrushBot/3~bl; +http://www.semrush.com/bot.html)
Last reply by marklcfc, -
- 1 follower
- 6 replies
- 423 views
So I'm trying to truncate text for a datatable connected to a database so that entries that are long don't ruin the styling of the table Example of untruncated text: I found this documentation on a div class inside IPS suite for truncating, so I went ahead and edited my pages template to the following: <div class='ipsDataItem_generic ipsDataItem_custom data-ipsTruncate'> {$row['whatever']} </div> And it had no effect (original 160 chars, new div style still 160) Any help would be appreciated, I'm looking to truncate to 20 characters max
Last reply by newbie LAC, -
- 1 follower
- 3 replies
- 320 views
I know there’s a change you have to make to the themes/templates to make this happen. Anybody have the instructions? Thanks
Last reply by marklcfc, -
- 2 replies
- 528 views
My "Members" group is currently group #3. I've created a new group called "Ranger" and I would like to make this the default group. I can do that with the following: $INFO['member_group'] = '3'; to $INFO['member_group'] = '23'; Question is, the ONLY thing I want to change is the default registration group, will there be any other side effects by making the above change?
Last reply by nylyon, -
- 1 follower
- 0 replies
- 399 views
My host uses Mailchannels and I have been getting LOTS of blocked emails that the forum sends out when the member is following a topic or receives their digest. My host has been contacting Mailchannels but seems to be getting nowhere as they have not slowed down even though Mailchannels says they have resolved the problem, NOT! I do not send out any bulk emails at all. The registration validation emails seem to go out just fine as well as PM emails. Using IPS 4.3 anything I can do to stop this? Thanks
Last reply by Genestoy, -
- 4 followers
- 12 replies
- 364 views
I have a member who is complaining about other members calling him by their first name on the forums and they're citing that this is a breach of their privacy (They used their whole name as the username btw), and I tried to example that by using their name as a username they gave away those rights as it was now public domain. This user now wants me to delete their old account and recreate another one because they don't want people knowing they are, but it will probably be very obvious to who they are when they start posting again. My question is this, is it a breach of privacy for another person to call someone by their first name on a public place such as a for…
Last reply by Thomas P, -
- 2 replies
- 353 views
So I finally updated the site on the weekend, seems to have gone well except the notifications are broke. There seems to be no rhyme or reason as to how a notification gets set as read or unread. In particular I seem to get loads of notifications now that pop up already as unread. What's going on? Fix?
Last reply by Mack_au, -
- 3 followers
- 7 replies
- 455 views
Just looking at the pricing page, I have no idea what I am doing. My site is using 55GB of it's 60GB limit. I can move to 100GB, but that's another $20 a month. It's 90% attachments. Is moving to AWS a good alternative? Thanks
Last reply by AlexWright, -
- 1 follower
- 2 replies
- 321 views
I would like to create a feed for visitors that shows Topic feed plus other stuff from Pages, Calendar, etc. instead of All Content which shows Forum posts feed etc. The current All Content feed adds every Forum post, which makes it difficult to read and clogs the feed backwards for my taste. Am I missing something or it's not possible.
Last reply by yameth, -
- 3 replies
- 272 views
Is it possible to define which attachments each user group can use? For example: Member group 1: jpg, png, gif Member group 2: jpg, png, gif. pdf. mp3 And so on - so each group can have permission to upload only those files they have permission to use. With thanks Dave
Last reply by Davyc, -
Page break
by Giray- 2 followers
- 5 replies
- 280 views
Am I missing something? I've tried every possible way to remove an inserted page break from a WYSIWYG editor. I cannot find a way to look at it in HTML. Thoughts? Thanks all.
Last reply by Giray, -
- 0 replies
- 260 views
Getting a 403 permission denied error when trying to embed a tweet. Any suggestions how to fix?
Last reply by mwcboard, -
- 1 follower
- 0 replies
- 222 views
Hey there - when using "Questions" as the type of forum, I noticed it no longer displays the last person who posted, page numbers, or the thread count. Is it possible to somehow include that?
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- 1 follower
- 3 replies
- 249 views
Hi there, quick question. We recently changed one of our forums from Discussions to Questions. When people Vote +1 for a comment, it should display in the forum view, but for some reason it continues to say 0 for all (despite there being up-voted comments). Don't mind the word "AIR," it's just what we're calling it. But ideally there should be numbers there, but instead it's a bunch of 0s – it's not tallying for some reason. Any idea how to fix this? http://www.breatheheavy.com/exhale/index.php?/forum/36-the-britney-spears-forum/
Last reply by Jordan Miller, -
- 1 follower
- 6 replies
- 428 views
The most tables in my converter applications are empty. E. g. those have 0 records: conv_link conv_link_pms conv_link_posts conv_link_topics I wanted to disable converter app, but it is locked. Looks like disabling is not possible. Is it safe just to uninstall Converter? I do not need to convert anything in the near future and it seems that there is no need to keep the app. Or is there something I have overlooked?
Last reply by bfarber, -
- 1 follower
- 4 replies
- 369 views
Is anyone getting these messages from Google? I do use custom themes and will need to look at this but on all my sites the overall message is Just curious if anyone else is running into this.
Last reply by AlexWebsites, -
- 9 replies
- 354 views
Got a problem, stuck php.ini and php5.ini in my cpanel root with: "[wincache]wincache.ocenabled = 1" Went to turn cache On back end and presented with greyed out bullet points? Does it need to be On on the server to be selectable in Admin Panel? Thanks in advance 4.4.4
Last reply by bfarber, -
- 1 follower
- 2 replies
- 269 views
Hi everybody, is there any way to see some kind of the statistics (results) for the Commerce? I want to know the list of good sold for the certain period.
Last reply by Sergey_SV, -
- 1 reply
- 307 views
All of a sudden, my website has begun throwing this error every time one tries to post a new article and/or topic. The odd thing is that the article/topic still posts without an issue. After a while, the browser will go to the white screen displaying the Gateway Timeout 504 error display but if you go to the website, you will notice the article/post was created without a problem. Any ideas? ------------------ I followed instructions in this thread I did not use Elasticsearch and change e-mail setting from PHP to Sendgrid. Also, I disabled all notification through e-mail to all website member. However there is a still pr…
Last reply by bfarber, -
- 1 reply
- 333 views
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Last reply by bfarber, -
- 1 follower
- 1 reply
- 226 views
A few days ago the promotions give me error on Facebook and twitter. "This item has failed to send. Please check your promote settings." It happens to someone else? I have not modified anything in the forum.
Last reply by pequeno, -
- 3 replies
- 396 views
Good morning, I'm trying to add blocks to the clubs pages but the issue I'm having is that I need these blocks to be unique and not shared across all clubs. For example, I have many communities that use their own discord, but the discord embed widget is shared across all clubs even though I'd like to have a distinct discord embed for each club page. Same issue with topic feed and every block I've tried. Please advise.
Last reply by bfarber, -
- 1 follower
- 2 replies
- 291 views
I accidentally Restored Default Configuration on the menu manager, and then published it... Don't ask why, but I am wondering what table controls the menu manager, I'd like to restore it from a backup. I assumed that it was core_menu, but that does not appear to be the case, the site and the menu manager inside the ACP is showing the default configuration. Am I missing something blatently obvious?
Last reply by Daniel F,
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