Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,012 topics in this forum
-
- 0 replies
- 244 views
Is their a way to assign friendly URL’s to each of the forum grid view?
Last reply by FASEOFMARS, -
- 3 followers
- 3 replies
- 361 views
I am running 4.0.7 and I have a question about guest permission. When a registered user drags a photo to the area that says "drag files here to attach, or choose files", that is an attachment, correct? I have it set so it makes the image a 100 pixel thumbnail. My guest permissions are set so that guests cannot download attachments, but they are able to view the thumbnail, and if they click on the thumbnail then they can view the full sized image. Am I missing a setting somewhere that prevents them from either being able to view the thumbnail or the full sized images?
Last reply by orp, -
- 2 replies
- 271 views
Hi, I tried looking for this in the settings of the ACP for my forum and for the life of me I cannot find the settings for it. I need to be able to disable the setting that lets a member leave a conversation (especially between moderators/admins and a member). How do I do this?
Last reply by bfarber, -
- 1 reply
- 318 views
Hey i am receiving this error when trying to access the community->settings->archiving settings. OutOfRangeException: (0) #0 /var/www/html/XXXX.com/public_html/system/Node/Model.php(1052): IPS\Patterns\_ActiveRecord::load(12) #1 /var/www/html/XXXX.com/public_html/system/Node/Model.php(1069): IPS\Node\_Model->parent() #2 /var/www/html/XXXX.com/public_html/system/Content/ClubContainer.php(374): IPS\Node\_Model->parents() #3 /var/www/html/XXXX.com/public_html/system/Helpers/Form/Node.php(271): IPS\forums\_Forum->parents() #4 /var/www/html/XXXX.com/public_html/system/Helpers/Form/FormAbstract.php(265): IPS\Helpers\Form\_Node->html() #5 /var/www/html/XXX…
Last reply by bfarber, -
- 1 reply
- 313 views
Here it says that I can export a member's personal data as a CSV file. However, I can't find the feature. The "download personal data" feature just gives me the IP addresses of the user. That's not enough. GDPR requires a record of ALL personal information (which would include forum postings, messages, etc.) So where can I find this elusive member export feature...?
Last reply by bfarber, -
- 2 followers
- 9 replies
- 965 views
Hello Community, How can I create my own page? In my country I have to provide imprint and privacy policy and that permanently and at any time Visible. Privacy policy is yes. If possible, without plugin. With best regards
Last reply by marco2306, -
- 2 followers
- 1 reply
- 314 views
Hi, I'm currently using Mailchimp for my email service (not the forums automated emails) New users are added to a welcome email automation series. As my list grows this is becoming more and more expensive (16000 members) so I am looking to change this to another service. I need to be able to add new registrations to the mailing list and get them on the intro sequence. What other options are out there that might be more cost effective and have IPS integration? thanks,
Last reply by NZyan, -
- 1 follower
- 2 replies
- 315 views
I see where an admin can add a cover photo to any members profile but a regular member cannot add a cover photo to their own profile because the button is hidden. How can I enable this functionality where a member can add a cover photo to their own profile? Running Invision Community v4.4.7
Last reply by Houston Miata Club, -
- 1 follower
- 4 replies
- 255 views
how can i turn the ips pips into stars instead? Shown here under Architect
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 310 views
Hello everybody, Just download and installed (BIM) Chatbox FREE 4.0.7. everything works great, buy i am having annoying issue. i want that the new incoming users chat messages to flow from top-->down and that the chatfield for writing will be on the bottom. Enabling the option to "Newer messages on top" on the panel will make the textbox down as i want, but... the new messages will still stay from down->top i believe i need to edit the chatbox.css template ? any help ? Thank ! 🙂
Last reply by Joel R, -
- 3 replies
- 310 views
hi, the user who register in my forum i see from few days the confirmation mail is not going to gmail and outlook domain first i check with https://www.mail-tester.com/ and the score is very low, so i ask my hosting to fix this score but when they fix the score it https://www.mail-tester.com/test-nsrno 7.5 out of 10 but still the user with gmail and outlook didn't receive the email i test from admin panel to send to gmail but its not going to gmail any one help me , i did face this issue before but when i add records and make good score in mail-taster gmail start receiving emails but this time i don't know whats going on any one please suggest any t…
Last reply by Lucas James, -
- 1 follower
- 2 replies
- 266 views
Hello, 🙂 Some guests try to post using the "Join conversation" option. But they use a false email address and don't create any account. Then my board sends a "Did you forget to submit your content?" email reminder to this false address and I get an email saying : Is there a way to stop my board from sending emails to guests ? Thank you. 🙂
Last reply by SecondSight, -
- 2 followers
- 0 replies
- 245 views
We have a user set up to receive emails for subscribed forums. It will send a notification to that email which will then send a message to a Slack channel which is attached to that email. It's working fine if there's a new post in one of those forums, however, when someone comments on one of those posts, it doesn't notify the slack channel. I have learned this is because that user would need to be auto-subscribed to each of the new postings in each forum. Is there a plugin that will subscribe a user to each new posting in a forum? Also, can we retroactively subscribe that user to ALL postings in each of the forums? Thank you.
Last reply by expeditedshipper, -
- 1 follower
- 1 reply
- 243 views
Hey guys and gals. So for some reason Guests are able to "start topics" in forums that I've already set permissions for and Guests only (according to the permissions mask in ACP) have permission to view the forum and read threads. How do I completely disable/disallow Guests from starting threads in forums?
Last reply by Jim M, -
- 1 reply
- 327 views
Hello. I have one of my application, which have this method: As you can see my PhpStorm asks me to cast the array into the string, because of \IPS\Output::i()->json method wait string type as the first param. But this is not true. This method (and json_encode function in order) accept an array as the primary usual incoming type. That fact that we can run json_encode('test') and got "test" as valid JSON result is just one behavior that is out if the usual scope for JSON using. Another part of this method that we use 'return $this->sendOuput...' but this method doesn't return anything. So we can just use $this->sendOutput without return a…
Last reply by Daniel F, -
- 1 follower
- 16 replies
- 1k views
MEMBER is now a reserved word which breaks a bunch of queries involving columns named member. Why anyone thought that was a good idea to include in a patch release I have no idea. Only way to fix right now (without finding all the instances of queries involving member and quoting them with backticks) is to dump all your tables and downgrade to 8.0.16. https://dev.mysql.com/doc/relnotes/mysql/8.0/en/news-8-0-17.html#mysqld-8-0-17-feature
Last reply by b416, -
- 2 followers
- 1 reply
- 342 views
Hi everyone, I tried moving my site of the original server which is Nginx and not apache and immediately I got fURL redirection problems. I had these set up by former admin when I was on 3.4 and it was working great. But now in 4.0 its not working. Is it true that these values for rewrite to work must be edited in etc/nginx/sites-available/website.com.vhost file alone. Nowhere else? In my case I use IPSconfig and you can add entries in website options. But I think these values end up in the same files anyway. What configuration has to be in the file for 4.4 IPS version to function and redirect properly? So far I tried putting location / { …
Last reply by Maxxius, -
- 1 follower
- 3 replies
- 294 views
Hi, we get a lot complaints in the recent few months from users who are unable to register a new account on our community. If we try to register with their data (Username and EMail) it works as intended. Is there a way to track why someone fails in the process? Thanks Chris
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 381 views
Hi, we are on v4.4.5 and i've noticed that we are unable to disable the send of diagnostic data (usage data & error reports). Is this a bug or a feature? Chris
Last reply by CaliPilot, -
- 8 replies
- 591 views
In version 4, is there a way to show the "guests" that are actually spiders as their "Spiderbot names" (google, yahoo, etc) rather than just "guest"? Thank you in advance.
Last reply by WP V0RT3X, -
- 1 follower
- 6 replies
- 320 views
Is it possible to change/customize how it says "Account Owner" and "Staff" in support tickets?
Last reply by IPCommerceFan, -
- 3 followers
- 5 replies
- 324 views
Hello, I'm looking for advice, hope you can help me out. I'm trying to create my main homepage with blocks. but thing is I'm forced to choose a default app for that. And when I do I'm forced to have some sort of central element of the chosen app on the homepage which I don't really need. Apps have their own related pages. I wish to have a mainpage which is simply composed of various widgets that I place myself. how can this be done?
Last reply by Maxxius, -
- 1 follower
- 5 replies
- 338 views
How can I show my users the notifications they received on the forum, directly on the site? Unfortunately there are no APIs that allow it, and in "core_notifications" it is complex to get the elements, so I asked if there was a function.
Last reply by Fosters, -
- 3 followers
- 15 replies
- 435 views
I've noticed that HTML notification emails being sent from my forum are double-spaced in terms of newlines. Is there a way to fix this? It makes the emails look a bit sloppy. I have my Return Key Behavior set to "Go To Next Line", as my nearly 4.5 million posts converted from 3.4.8 looked just like these emails before changing that setting. Looks like the email generator isn't honoring that setting. Thanks in advance for any insight. ..Al
Last reply by AtariAge, -
- 3 followers
- 2 replies
- 413 views
I'm trying to put a custom ad block "ad_sidebar_bottom" into the sidebar template: {{$adsForceSidebar = ( \IPS\Settings::i()->ads_force_sidebar AND \IPS\core\Advertisement::loadByLocation( 'ad_sidebar' ) );}} {{if (isset( \IPS\Output::i()->sidebar['enabled'] ) and \IPS\Output::i()->sidebar['enabled'] ) && ( ( isset( \IPS\Output::i()->sidebar['contextual'] ) && trim( \IPS\Output::i()->sidebar['contextual'] ) !== '' ) || ( isset( \IPS\Output::i()->sidebar['widgets']['sidebar'] ) && count( \IPS\Output::i()->sidebar['widgets']['sidebar'] ) ) || ( \IPS\Dispatcher::i()->application instanceof \IPS\Application AND \IPS\Dispatch…
Last reply by SecondSight,