Jump to content

Houston Miata Club

Clients
  • Posts

    20
  • Joined

  • Last visited

Profile Information

  • Location
    Houston, TX

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

Houston Miata Club's Achievements

  1. Yep, exactly. It's of no use if it is always a day behind for US time zones.
  2. I saw that and it just happens our task has been running at 3am which is a good time to get out emails for that day if it looked forward to the events for that day. The issue is it seems to not look forward from that time on the day it runs but picks up the preceding day's events.
  3. Hello Adriano, My problem is the notification of an event happing is sent the day after the event. It looks like a time zone calculation issue. The latest example this happened to was this morning. I've attached screen shots of the event, the task log and my email. I have no problem with when the task fires (at 3am) as we don't start events before 6am local time, just with the fact it notified me of an event from the previous day. We are in American/Chicago TZ so the calendar event was scheduled correctly. Regards, Mark
  4. We recently changed our PayPal account and I am trying to add it back in to my IPS account stored payment methods. When I go there it only has an option to pay by credit card. How can I add our new PayPal account so my IPS subscription will auto renew from it? NOTE - this is not the link from my site to PayPal to buy items on my site - we have that working fine with the new account. This is so my IPS subscription automatically renews through PayPal.
  5. If you mean creating the temp admin account, I just did that.
  6. I sent the info in a Message. Thanks. (p.s. today it only excluded 4 members - have to check another computer to see which one changed or if I miscounted/typed.)
  7. When I have no filters except for a specific group in Bulk Mail filtering I get the group I expect. When I select "Not a Spammer" it removes 5 members that are not flagged as spammers. If it select only the Spammer filter, I get the error that the email will not be sent to any users.
  8. The exact same one I was looking for a solution to! Installed the NE right now.
  9. I'm in the same place as you were. Right now with the Store configuration I keep having people just repurchase a new Store membership rather than use the renewal in the email the system sends them. This creates a new invoice and leaves the old invoice dinging them with expiration notices until they complain and I cancel the old invoice. I'm really interested if you had reminders and expiration grace periods on your original Store products and if they converted properly. Also did all your member expiration dates carry over as well as their purchase history. Before I found your post I posted this question which has more detail - https://invisioncommunity.com/forums/topic/461054-link-membership-renewal-invoice-with-new-membership-invoice/?tab=comments#comment-2849391 TIA, Mark
  10. We have a club where a yearly membership is purchased using a Store Product that was configured long ago. The system is configured to send renewal invoice emails a couple of weeks before their membership lapses and we also have a grace period configured before their membership reverts. What some members do when they get the renewal invoice email is they just log in and create a new purchase for another year membership and don't use the renewal link in their email. What then appears to happen is the system does not link this new purchase invoice # with the renewal invoice # so when the original renewal invoice expiration date comes around they get a subscription expiring warning email with the renewal invoice number. After the grace period they then get an expired email for the renewal invoice. At some point they will email the admin to complain that they paid their dues but the system is still reminding them their membership is expiring. The admin then has to go and cancel the renewal invoice. My question is do we have the system configured properly or should our Store Product (yearly membership) really be configured as a Subscription Plan? I see that there is an option to convert the Store Product to a Subscription Plan and if that is what we should do I need to know all the pros and cons before going down that path. I was wanting to get feedback here before opening a ticket in case their is a bug with the system or we are using the wrong options. Mark
  11. Thanks for the confirmation, that seems so easy to implement and would be useful. I guess not many use the bulk email function. I'll look for the suggestions thread to propose it.
  12. on a related issue. How can bulk emails be sent using a selected outgoing email address. We have several email accounts (President, VP, Admin, Membership) and would like the outgoing email address be based on what the subject is - I.E. Membership related bulk email would come back to the membership, President related bulk mail to the president email etc. Right now it all goes out under one email address and has to be sorted through by everyone when people reply to the bulk mailing. The only way I can see to do this right now is to change the outgoing email setting before a bulk mailing is composed which is prone to errors. THanks
×
×
  • Create New...