Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,018 topics in this forum
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- 1 reply
- 315 views
I have not made any changes to settings, yet the search index has crashed twice now, both times turning the entire site into a 500 error. Any ideas what may be causing this? Thanks.
Last reply by Jim M, -
- 1 follower
- 0 replies
- 301 views
I am looking to improve the user experience for my members particularly on mobile view. Many of them find navigation on IPS next to impossible. This is for the most part due to the amount of different things there are on the forum, and as a result people often post in the wrong places, or worse still, simply don't find what they are looking for. I would like to pay a designer to improve this and have had the following idea which i would like feedback on. I have knocked up some crude mockups just to represent the idea. At the bottom of the page I have added a 'easy navigation' button. Looking at different ideas of how to implement it, but it needs to be obvious, alway…
Last reply by Steve Bullman, -
- 13 replies
- 611 views
Is there a way to make a demo user? I want to fix it so they can't change the password or well anything in the profile. I want to do this to just one account.
Last reply by Morrigan, -
- 2 replies
- 308 views
Hello, I've completed migration from myBB and all of my users, posts and topics were successfully imported, however on my forums, replies to topics are shown as 0 and the topic's "pages" are missing until a new reply is made. Does anyone have a fix for this?
Last reply by rubiksw, -
- 0 replies
- 240 views
Is it possible for members to tag content they didn't start? Couldn't find any info on that, either in tag guides nor ACP...
Last reply by Pavel Chernitsky, -
- 1 follower
- 2 replies
- 412 views
Can I enable output of SQL queries that are executed on the current page? In 3.x it was possible to :)
Last reply by Egorkin, -
- 1 follower
- 2 replies
- 332 views
When I am using the forms I move members post to another private form. Is it possible to allow them to see their post on that private form but no-one elses I have moved there.
Last reply by rubiksw, -
- 1 follower
- 5 replies
- 893 views
I've been trying to do a fresh install of IPS4, but I keep hitting a roadblock during the installation process. I've included an image where the install errors and I'm given the problem files. Does anyone know what the issue may be and how to resolve it? Thank you.
Last reply by Key, -
- 4 replies
- 335 views
Is there an option or addon available to set the forum permission to a given maximum post count a user haven't to exceed to get write permission? I want to set up part of a forum to allow new members to talk with each others. Thanks.
Last reply by Ramsesx, -
- 1 follower
- 1 reply
- 509 views
Can someone give me an idea of how I can create a glossary in my forum. Maybe using some external tool?. It is that I do not see any plugin or application for this.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 236 views
I want to do a group promotion for anyone who has posted more than 250 posts in a given year. Will a standard group promotion do this?
Last reply by optrexnz, -
- 1 follower
- 2 replies
- 267 views
Hello one of our members reported an error when using the "next unread topic" link at the bottom of a topic: The error message states 2S136/J, the english translation is something like "No unread content". Is this a known error? Anyone had this before on 4.4.10? Thanks, Thomas
Last reply by Thomas P, -
- 3 replies
- 599 views
hello /admin change to /admindedee please help thanks
Last reply by bing11, -
- 2 followers
- 4 replies
- 364 views
Are there any suggestions for live chat support apps/widgets in the Marketplace? Something that is like livechat or tawk.to, where there is a chatbox support window in the corner of the site. Thanks! ~saraJ
Last reply by hpcrazy, -
- 1 follower
- 5 replies
- 785 views
Hello Guys, I just renewed my license and try to auto upgrade from v4.1.19.3 to latest version. And i got this error after it extracted latest version files and redirected to next step. Now i have lost access to my front-end and back-end. Same error on both side. I created a ticket for official support but don't know how long it will take for a reply. Any suggestion how to get rid of this error and get back my site online? Or is there anyway to get older version files. v4.1.19.3 .. And replace them back. I'm looking into client area and can't see any option to get older release.
Last reply by VaBeach_Guy, -
- 1 follower
- 1 reply
- 274 views
I use elastic mail for the site emails, so people get notifications through that and can opt out. I've recently just gone through and deleted the contacts with bouncing emails or those who have unsubscribed in elastic email so that the future notifications only go to those who are still active in elastic email. My question is that I want to send out a bulk email from the IPS ACP, if I select every member, will that get filtered by elastic email to only send to those who are active in elastic email or will it send to everyone regardless of the elastic email settings? Thanks
Last reply by bfarber, -
- 1 follower
- 3 replies
- 257 views
Hi there! Several of my members have asked if I can link widget titles to the corresponding forum. For example, I have a Music News Topics widget on the homepage. Would be cool if you clicked the title of the widget and it linked you to the Music News Forum. I tried using html in the widget title spot, but it actually shows the HTML and doesn't link. Any idea how this can be done? Is this a good/bad idea? 🙂
Last reply by Morrigan, -
- 1 follower
- 2 replies
- 317 views
I've just started getting this message, as have my members. Members can edit their own content and the time limit in the ACP is set to unlimited. I just tried to edit one of my posts, immediately after posting it, and I got the message. Before today, this wasn't a problem. Not sure what's changed. Looking through the Admin logs, nothing was done in there to cause this. "This comment can no longer be edited. It may have been moved or deleted, or too much time may have passed since it was posted for it to be edited." Anyone else have this happen?
Last reply by VaBeach_Guy, -
- 2 followers
- 4 replies
- 404 views
Has anyone created a spoiler for rules? I found this: But it's showing "Reveal hidden contents" I'd like for it to show the rule on the label and then allow people to expand the rule to read the description. See https://www.elimperiolatino.com/guidelines/ in English (US). Any suggestions?
Last reply by Pescao6, -
- 1 follower
- 2 replies
- 347 views
My forum is starting to get over run by spammers who are real people registering, they bypass the recaptcha and a knowledge required security question, then post a few vague things to topics, like "that's cool" etc before eventually posting an advert with a link in. They seem like real people doing this and I don't know how to counter it, any suggestions?
Last reply by Miss_B, -
- 1 follower
- 2 replies
- 761 views
Hello, I wish to know how to change IPS completely from http to https including all the attached files, images, each and every element of the site. Edit: I have changed board url using conf_global.php to https But the user profile images is still loading http file and hence showing broken images
Last reply by Jim M, -
- 1 reply
- 323 views
Good afternoon, I saw a notification in my admin panel yesterday saying my server does not meet requirements. There were a few php extensions mentioned, and something about not being able to run auto updates (?), but when I logged back in today to review things, the notification was gone. Can someone please tell me why I got this message, and I need to do to rectify this situation.
Last reply by Miss_B, -
- 0 replies
- 248 views
I want to create a "$1 donation" subscription, which is set as a non-renew, would this act similar to the donation feature? Or will there be some implications using the subscription system this way? The reason I want to use this is so it keeps the donations stuff with the other subscriptions (which are annual) that I have, to try and upsell users.
Last reply by MSUKForum, -
- 3 followers
- 8 replies
- 412 views
I need to add "og:image" to all posts. How can I do it?
Last reply by Pescao6, -
- 1 follower
- 4 replies
- 357 views
When upgrading from 4.1.7 to 4.4.10, I'm getting this error and cannot continue. Specified key was too long; max key length is 1000 bytes /[...]/system/Application/Application.php::1636 Currently running PHP 7.4.3 and MySQL 8.0.20 running on Ubuntu 20.04 with Apache
Last reply by MrFragicide,
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