Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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- 5 replies
- 375 views
Hello, As admin, I cannot see the anonymous member in the online user list. Is there a way for Admin to see them? Thanks.
Last reply by Mercury5, -
- 1 follower
- 6 replies
- 366 views
On my forum, any place where I have the 'Share this post' or share icons, if I click on 'Share via email' it does not work. I get the following error: Anyone know what I need to do to fix this? Thanks in advance.
Last reply by SC36DC, -
- 1 follower
- 2 replies
- 418 views
Hello, I did a search but could not find anything. Having recently upgraded, I have noticed that guests are able to see member profiles. There must be some setting to stop this. I have looked but cannot find it.
Last reply by Mercury5, -
- 4 replies
- 444 views
Is it possible to display featured or pinned posts to all members in a specific forum even if "can see posts by other members" is un-ticked? For example, I want to have a post on how to appeal a ban and the requirements that should be met before posting an appeal. I don't want other members to see appeals inside unless they are Mod+ so I need a way they can view my thread with instructions but nothing else. Is this possible?
Last reply by Morrigan, -
- 2 replies
- 363 views
Ever since I migrated up to 4.4 I seem to have broken my site. I did have it up and running for a week looking great. Then I broke it again. I have roughly 500 members and a lot of post and threads the images I could care less... Is there anyone who can look at it and tell me if you can salvage anything related to my content of members in my broken down data base? Please send me a PM and I will show you where to grab the DB to look at it. If you think you can repair or import it into my site we can work something out that would be great. Thanks Mark White
Last reply by VaBeach_Guy, -
- 1 follower
- 10 replies
- 482 views
Why lazy load is not used by the side bar widgets for profile pictures?
Last reply by Adlago, -
- 1 follower
- 0 replies
- 272 views
How to show images in promoted content on email?
Last reply by Gauravk, -
- 0 replies
- 218 views
I can't figure out how to do this for the life of me! Any help would be greatly appreciated. Here's my current 'back-end' setup:
Last reply by kyleguilfoyle, -
- 1 follower
- 3 replies
- 426 views
Hi Everyone, I need to add a whatsapp chat icon linked to our support mobile with whatsapp with URL: https://wa.me/97150XXXXXXXXX I tried putting this whatsapp icon image in pop up but its blocking the whole page. Any clue how else I can add a small floating whatsapp chat icon on bottom right on every device?
Last reply by Gauravk, -
- 2 followers
- 7 replies
- 716 views
Hi, can IPS show twitter videos like this one here: https://video.twimg.com/amplify_video/1194793005279956992/vid/720x720/Jn0ZKfZMGmCWq91l.mp4 embedded nicely and shown like youtube or vimeo? IPS support says its not out of the box feature yet. Perhaps someone made something that makes them work?
Last reply by VaBeach_Guy, -
- 1 follower
- 1 reply
- 604 views
Hi all Still setting up here so apologies in advance for some dumb questions. I've set up some RSS feeds that create news-like topics for discussion but I want to noindex those particular topics/posts to avoid a Google penalty for duplicate content. I've looked at the meta tag manager but haven't quite figured it out. Do I manually block a category of urls (with a wildcard) in the Robots.txt file or can IPS generate the tags on each forum/topic as it is created? Thanks
Last reply by opentype, -
- 2 replies
- 312 views
Hi how to create a table in messages, I can't find the plugin if it exists at all
Last reply by Andrey S, -
- 1 follower
- 1 reply
- 257 views
Hello, I remember there some guys have some reactions icons posted to share with the community, but I can´t find it....or the topic is deleted? I would like add some reactions more...
Last reply by Morrigan, -
- 4 replies
- 1.2k views
On one of my boards, I have a particular bot that's in my online list with nearly 200 instances. I've banned the IP block (114.119.*.*) It shows as "petalbot.(with the specific IP address).aspiegel".com. Is there any better way of blocking that specific bot?
Last reply by VaBeach_Guy, -
- 1 follower
- 5 replies
- 323 views
My .com domain name and private domain name renewed this week. Not sure if this is related, but two days ago, I was informed by users that they could not access website. Microsoft Edge users get "Hmmm. Can't find this website", and Google Chrome users get "This site can't be reached". I have no idea how to trouble shoot this, and of course it's Saturday. Any help will be appreciated.
Last reply by Rhett, -
- 4 followers
- 8 replies
- 458 views
Hello everyone, I have been in and out over the past 9 years and IPS has always been a home to me. While I do love the opportunity to create lovely community sites I often fall flat on my ideas. and seem to fail within the first few months. An Idea and vision is only the beginning of any community so I run into the worst situation I struggle most: advertising or marketing. My rule of thumb is I always start really cheap, like a shared host because it's cheap and cost effective and if your project fails than no harm no foal. Although the downside is the regret of renewing your license with IPS and now you have a license that once again collects dust because the comm…
Last reply by GTServices, -
- 1 follower
- 9 replies
- 777 views
Every time I try logging in below a thread, I get this message below how do I resolve it? The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information.
Last reply by Daniel F, -
- 2 replies
- 313 views
I'm trying to setup some analytics conversion tracking on registrations, is there a final thank-you page URL after registration is complete I can use?
Last reply by GTServices, -
- 1 reply
- 240 views
So i've recently opened the clubs functionality on our community and went on to translate it, and It looks like there is a key there that's already being used in a different place. On the clubs page, when you want to add "Topics" you aren't ACTUALLY adding topics, but more of a forum, since the club members open topics inside of it (I hope that makes sense to anybody other than me). So I've translated it to say "Forum". easy peasy. To my surprise, when browsing a member's activity on their profile, I saw that under the activity filter bar, under "Forums" it say "forums" again. Which is obviously wrong, since this refers to the TOPICS this member has started. S…
Last reply by Pavel Chernitsky, -
- 7 replies
- 427 views
Hello Does it make sense to create a subdomain like “static.mydomain.com” in order to define the domain of cookies? Should I then add in the constants.php file the following 3 constants, namely: - \define ('COOKIE_DOMAIN', 'https://static.mydomain.com'); - \define ('COOKIE_PREFIX', 'prefix_'); - \define ('COOKIE_PATH', '/'); I'm not sure if these are the correct lines to insert into the constants file! Thank you in advance, Regards, Claude
Last reply by bfarber, -
- 3 replies
- 506 views
I purchased it and installed it, but have no idea how to actually use it on my site (I'm a hopeless newbie when it comes to forum development). I've reached out to the company twice via their online contact form and have received no response. Their web forum is strange, they have a tutorials section but when I click the threads there seems to be no content, and there seems to be no way to post (I've registered). It's bizarre, like I've purchased a product from a company that doesn't seem to actually exist. If anyone knows how to use the plugin, please let me know. Do I create a new page on my site for it? Is there a way to highlight some of the videos on my …
Last reply by Daniel F, -
- 1 follower
- 4 replies
- 374 views
Hi guys, I wonder if anyone would be kind enough to provide me with a line of css. I have an issue with my directory that im pretty sure can be fixed with css. When you do a search on mobile, the map marker pop up that displays the company details adds a scroll bar, and it is a bit fiddly to use, sometimes doesn't work at all. I would like the scroll bar removed and just the whole pop up displayed, theres plenty of room. I was hoping something as simple as the max-height property would work but its not, or i'm just not finding the right selector. You will need to perform a search to see the map marker pop up https://arbtalk.co.uk/recycling/nearby-tipsites/?nearb…
Last reply by Steve Bullman, -
- 1 follower
- 2 replies
- 359 views
Hi all, I wonder if you can help me. I am trying to access the H1 part of the website homepage code as the SEO tools are telling me to (its currently only 1 word) From a technical point of view I am far from good at this kind of thing so please be gentle with me 🙂 Thanks in advance you lovely people. Simon W
Last reply by opentype, -
- 2 replies
- 324 views
Hello everybody, I have no date in recent days in the publication at the level of "Our Picks" and in the posts that I publish daily on my forum. See the two screenshots. Thank you in advance, Regards, Claude
Last reply by vbauss, -
- 1 follower
- 1 reply
- 318 views
Any way to get the registration form? I've seen it on some Invision websites, but can't seem to figure out how to do it myself. I got the Sign In form to work via But the registration form requires parameters that I have no idea how to get. Any help?
Last reply by Dominyka,
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