Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 replies
- 321 views
hello i wanna remove the title of the image and outher in the image block by keeping only image ?
Last reply by DoorMadeEasy, -
- 1 follower
- 6 replies
- 400 views
Articles from my databases are not showing up on Google, is there something I've not configured? I have one database that creates a forum topic, and the forum topics show up in Google fine but the article page just doesn't get indexed at all?
Last reply by MSUKForum, -
- 3 followers
- 4 replies
- 336 views
Is anyone using the new Workers of Cloudflare to chafe html for visitors? https://github.com/cloudflare/worker-examples/tree/master/examples/edge-cache-html
Last reply by sobrenome, -
- 2 followers
- 18 replies
- 524 views
I have two simple questions about advertisements. How are the advertisements sorted in the Advertisements screen in the admin page? They don't seem to be in any real order. You can choose a sort order, but every time the page reloads, that's gone, and the ads appear to be in no discernible order. It's not by any of the columns, it's not by the database row ID, etc. How are they sorted? Can this be manipulated so that they show up in a certain order all the time (when a column header isn't selected)? I found the titles of the ads in core_sys_lang_words, but there are also eight older ads (the titles for them) that I'm no longer using still there. Can those rows…
Last reply by VaBeach_Guy, -
- 6 replies
- 324 views
I have a user who asked for their username to be changed as their registration name gave away too much personal info. I did so, but I understand there is an issue whereby the old name still shows up in previous threads where that user was quoted and cannot be directly edited. Is there any way to rebuild a topic so that the quotes use the newer updated username?
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 323 views
Hey there. I am trying to manually include the {$unsubscribe} tag in my email wrapper. However, it produces the following HTML that literally gets included in the email sent: <tr> <td dir='{dir}' valign="top"><img src='https://www.breatheheavy.com/exhale/applications/core/interface/email/spacer.png' width='1' height='1' alt=''></td> <td dir='{dir}' valign='middle' align='center' style="font-family: 'Helvetica Neue', helvetica, sans-serif; font-size: 12px; line-height: 18px; padding-left: 10px;"> <a href="https://www.breatheheavy.com/exhale/index.php?/unsubscribe/&email=breatheheavydotcom@gmail.com&key=534b1f0f184a76b0a9ed…
Last reply by Jordan Miller, -
- 2 followers
- 2 replies
- 347 views
Does the new `downloads/files/{id}/download` endpoint work with S3 storage? Currently any files uploaded to Downloads that are stored in S3 need an access token created before it can be downloaded by a user. The existing endpoint `GET downloads/files/{id}` does not provide a proper URL to download from as S3 gives "AccessDenied". Will the new endpoint provide a proper URL to actually be able to download the file from?
Last reply by imJexs, -
- 3 replies
- 538 views
I've reduced .ipsDataItem on previous versions as its been far too big on mobile. I did it by doing this .ipsDataItem { padding: 13px 10px 13px 10px; } I noticed on 4.5 I can't do this anymore, but now as the spacing is way too big on desktop as well now I will need to do the same. How do I do it? I assume its the padding in this, but what does the var var(--sp-3); mean. The previous code above made much more sense .ipsDataItem_main, .ipsDataItem_stats, .ipsDataItem_lastPoster, .ipsDataItem_generic, .ipsDataItem_modCheck, .ipsDataItem_icon { display: table-cell; padding: 18px var(--sp-3); vertical-align: middle; }
Last reply by bfarber, -
- 4 replies
- 288 views
How do I change a user from member to admin status? Sorry for asking for help but I had a stroke a few years ago and got some "dead" brain cell most tasks are challenging.
Last reply by CoffeeCake, -
- 1 follower
- 2 replies
- 327 views
Hello, Is it possible to have an <if> code in my template to stop showing ads after a user has been say, 5 posts in a day, then after 2359 it resets and the adverts are shown again until he's made another 5 posts for that day? I'm just thinking of reducing the adverts shown to members. Many thanks in advance.
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 448 views
what programs can i use to can link other sites like the pic posted
Last reply by Marianne dubouloz, -
- 6 replies
- 473 views
Hi, I do not know if I am writing correctly here, if not, please postpone it. I bought a flip countdown from Codecanyon, I would like to display it in the forum. This script has 2 CSS and 3 JS files. I uploaded the 3 JS files into a folder called js on the server in the root directory of my forum. Then I have the JS files under SITE PROMOTION / Analytics under Other with Custom tracking code <script src = "http: // My URL / js / jquery-3.4.1.min.js"> </script> <script src = "http: // My URL / js / flipclock.min.js"> </script> <script src = "http: // My URL / js / flip-time.js"> </script> Registered. I opened …
Last reply by marco2306, -
- 2 replies
- 317 views
Where is the best place to get some additional reactions, ones that match up similarly with the current IPB ones?
Last reply by Mercury5, -
- 4 followers
- 10 replies
- 789 views
Hi, Every day I get some IP¨address who try lot of things like that : I think it will be good if we can configure some filter. If any address IP get more than 10 error code in 1 minute, she had to be ban directly for 1 week or something like that. I know there is CDN who can help for that, but I think it will be good to have it on IPB.
Last reply by TDBF, -
- 4 replies
- 366 views
I have a rule set to send a private message when someone joins my forums. But I was hoping to also be able to send a pm when that person has their group changed. So when they are added the new group tag, they will get a separate private message. I would only want them to receive this once though, so I can't just send it to everyone in that group over and over. Is this possible? Thanks!
Last reply by Kitty Blu, -
- 1 follower
- 3 replies
- 347 views
Hi, How to delete all very old topics (e.g. more than 10 years old) with 0 replies from the whole community? Is there an option for that in the ACP? Thanks.
Last reply by Gabriel Torres, -
- 2 replies
- 307 views
Is there any way to view the source on the editor without having to enable the HTML tag as that would be a security risk and I feel like it would be convenient for members.
Last reply by bfarber, -
- 0 replies
- 332 views
Hello, When I use "Resource Owner Password Credentials" for OAuth, it doesn't work and gives me the error "The provider is not responding as expected. Check the application settings are correct and you have registered the correct Redirect URI." error instead. The response from the API endpoint looks like this and I can confirm that the forum is accessing my API.
Last reply by Kaspar Petterson, -
- 1 follower
- 2 replies
- 300 views
Hi, We would like to integrate Invision Board in our application. The user would login at our application and then they would click on the "Forum" link at our main application navbar and after which, we would like to redirect them to our forum and then sign them automatically. Ideally, we would also prefer to disable any email change, password, display name change, etc. functions at the forum, so everything related to the user information directly comes from our application. Do you have any resources and guidelines that would help us achieve this?
Last reply by Kaspar Petterson, -
- 2 followers
- 0 replies
- 211 views
Hi, I was wanting to change the content of an automatically created post from an RSS/Atom feed entry. Between the text content of the feed and the Link to the source I want to have: <iframe style="border: 0px;" id="view" name="view" src="<content_source>" width="100%" height="5000px" scrolling="no" frameborder="1"> Feed from Social </iframe> With the <content_source> in the above code to be the link to the RSS source as the src for the iframe. What I am trying to achieve is the post to contain what I had in Xenforo where an incoming RSS post was: [RSS Source text] [iframe containing the entire source web page] [Link to th…
Last reply by ibaker, -
- 1 follower
- 4 replies
- 414 views
Site Hangs Up When Trying To Go To Next Page I have a site running 4.3.6 and it's on PHP 7.x that loads fine, however when you click the next page icon, the site hangs up with the "Loading" icon and that's it. There are other sites on the server running the same config. and they don't have this problem. I went to the site support section and clicked on "Something isn't working correctly," twice and that didn't help. I also disable all plugins and that didn't help either. Any ideas?
Last reply by jackflash, -
- 1 follower
- 6 replies
- 373 views
Hello, I would like to to ask if it would be possible to make something that adds automatically a keywords metatag on topics and picks keywords from the title and the content.
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 280 views
I have the full Invision Suite including the store where I wish to sell products here in Australia. My bank has a credit card facility called PayWay: https://www.payway.com.au/about I have an online store using CS-Cart and take credit card payments using the bank's PayWay system. When a person makes a payment for an invoice they are transferred to the bank's payway system along with the total amount, they enter their credit card details in the bank's PayWay screen and are then transferred back to my shopping cart store and I get a notification from payway that their payment is approved and from my store on what they purchased. The whole system is similar to PayP…
Last reply by ibaker, -
- 2 followers
- 3 replies
- 267 views
Hey there, quick question. I set up group promotions as the following: However, a member messaged me asking why they have both Spark and Ember displaying in their profile. Spark is the Group he is in, however it shows his community reputation as Ember. I am unsure what to tell him or why it's doing that. By my logic, he should've been moved into the Ember category right? Because his reputation score is 38. But why is he still in Spark? I've always had trouble wrapping my head around group promotions for some reason, so any clarification would be awesome. 🙏
Last reply by SC36DC, -
- 1 reply
- 299 views
I have 2 types of mods on my board...Super Mods can moderate every forum but I also have some regular Mods that can only moderate 1 forum. How can I set these regular Mods up on IPS to only moderate 1 forum? I need a little refresher, LOL!
Last reply by Jim M,