Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 6 replies
- 410 views
We use the excellent automatic social media promotion plugin by @Adrian A. We have upgraded to 4.5 and so I have been fiddling around in the admincp trying to get things right. I've changed something - but I don't know what so that our autotweets have changed from this: To this - with a huge logo:- Does anyone have any idea where this logo is being called from? https://twitter.com/Real_CAG Thanks
Last reply by tnn, -
Hello I am trying to make a database using a topic feed and am not quite sure how, can any one help me on creating a database I tried its there but nothing in the database so I guess I am missing something. Thanks!
Last reply by Drewfus, -
- 5 replies
- 492 views
Hello I am hoping to embed a Loom video inside a topic, but the HTML doesn't seem to work when I put it in as 'code'. See below: <div style="position: relative; padding-bottom: 66.66666666666666%; height: 0;"><iframe src="https://www.loom.com/embed/657d90328942483690f8ab6b97f68cb7" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div> Could anyone help?
Last reply by Runar, -
- 3 followers
- 3 replies
- 330 views
I would like to bind to Google Calendars. Yes I've seen the iCalendar feed but that is the wrong direction. I don't want to Google -> Website. I want to send Website to Google. That way Google calendars on my phone will be updated. So what is the URL of the Invision calendar? So, I can import the website calendar to the Google calendar.
Last reply by bfarber, -
- 2 followers
- 8 replies
- 586 views
Our community has around 1000 members, a little more than 800 signed up for a newsletter. Typically there are approx. 20-30 users online at a time. From what I understand, the frequency of background process is depending on community activity. Our SMTP Server can handle 250 mails/h, so I limited in constants.php the bulk mail to 5 mails/cycle, assuming a cycle every 2 minutes, we would not reach the sending limit. \define ( 'BULK_MAILS_PER_CYCLE', 5 ); The ACP reported the following: Does the above mean, the cycle was carried out every 30 seconds to deliver all mails in 1h and 31 minutes? Would this be realistic? Or was the first cycle initiated 1h 31 mins a…
Last reply by evcom, -
- 11 replies
- 901 views
Hey, I was Trying to change the main-post-text font size because some members who mostly use mobile complained it was to small. I changed ALL the fonts in the theme "Font-Changer-Thing" thingy but none of them seem to respond to the changes. I looked at the code-f12 thing in chrome and saw that the fonts for that text was still the "ipsType_Normal" and not one of the new font... um, names? Is that actually the case and the font sizes for the mobile design are unchangeable or am I missing something?
Last reply by Pavel Chernitsky, -
- 0 replies
- 280 views
Hello ... anybody know how i fix it? i try to edit the code from my theme but don't work. I want to allow target = "_ blank" in all external download link.
Last reply by 403 - Forbiddeen, -
- 1 follower
- 8 replies
- 379 views
Oddly, I've had guests granted posting permission twice now after editing permission for another group. Anyone else seeing this?
Last reply by CoffeeCake, -
- 2 followers
- 14 replies
- 1.2k views
Hey everyone, OK, so I go to log in to my site and I discover that my adminCP CSS is broken. No page formatting - everything loads as ugly raw HTML bullet-point lists and nothing works - I cannot do any back-end development as a result. I have not changed the adminCP theme at all (I never do). THe only thing I've done is install a new 4.5.3 theme, which I do not use for the adminCP whatsoever. The only other thing I think I've done has been to use the Support function, which cleared the cache (which has caused this problem in the past - it shouldn't, I know - but it always ultimately reloads until now). As one can no longer submit critical or important s…
Last reply by Matt, -
- 3 replies
- 395 views
How i remove it?
Last reply by 403 - Forbiddeen, -
- 2 replies
- 338 views
If i visit any page, don't work. How i fix the htaccess? https://ggames.com.br/
Last reply by 403 - Forbiddeen, -
- 1 reply
- 428 views
Use plugin for background image (backstretch image picker) - works fine, but have some problem with default IPS theme. Will attach image for best explanation (also made support ticket). On some skins that is no problem. In my custom css file have this code in my custom.css file i have this code #ipsLayout_mainArea, #ipsLayout_sidebar, #ipsLayout_footer, #ipsLayout_footer a, #elCopyright_userLine, #ipsLayout_body, #elCopyright, #ipsFaded_withHover, #ipsBreadcrumb_bottom, #ipsLayout_contentWrapper, #ipsBreadcrumb_top { background: #fff !important; } #ipsLayout_footer { margin: 0px 0 !important; } some help to cut (remove) footer parts (see pict…
Last reply by bosss, -
- 2 followers
- 6 replies
- 455 views
Hey IPB fam, wondering... Does your community send out daily Digest emails? For some reason I have never received one on any account ever. I use SendGrid to send emails. It says they are being sent, but none are ever opened. I'd love to finally figure this out. Is there a way I can opt back in in case I've opted out? It's worth mentioning I don't receive these emails on 4 different accounts using different email addresses. Not sure why. Any help would be greatly appreciated.
Last reply by Petra Jane, -
- 1 follower
- 1 reply
- 493 views
I get CSRF protection key error when clicking on "Check again" on the frontend and after login into AdminCP. Clicking again when in AdminCP does solve the issue.
Last reply by bfarber, -
- 2 followers
- 16 replies
- 700 views
Hi there, quick question about custom fields. Having some trouble setting this up. I am using the new Timeline application. My timeline in the making is here: https://www.breatheheavy.com/exhale/index.php?/free-britney-timeline/ I want members to begin adding important events to this timeline. I would like to create a custom field that requires the member adding the record (aka the event that took place on a specific date) to have to choose between one of three categories. Their new entry is either: An event A social media post A legal doc When they add a record, they must choose one of of these categories. Then, when someon…
Last reply by opentype, -
- 1 follower
- 1 reply
- 348 views
Is there is an inbuilt setting for same?
Last reply by The Old Man, -
- 5 followers
- 9 replies
- 553 views
Is there any way that the site team can place a troublesome member – it keeps on coming back under new registrations if they are banned – on a global ignore list. Although it seems rather cruel, with our vBulletin site we found that sometimes it was the only way to deal with these people because they might go for months trying to make trouble but not realising that nobody could see their messages. Thanks
Last reply by BankFodder, -
Not impressed, been sluggish since upgrading to 4.5 even after the tasks completed etc, takes twice as long to load each page
Last reply by marklcfc, -
- 6 replies
- 383 views
I've noticed for at least a week I've had an issue with the banner not showing and icons on my forum are showing as squares I thought it was theme issue but it happens on the default theme too does any one know what could be causing this
Last reply by clearvision, -
- 1 follower
- 5 replies
- 410 views
Hi I am doing an upgrade and it has gone through but I keep getting this error and I dont know what to do and the site is down [Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by rnorth6920, -
- 1 follower
- 7 replies
- 458 views
I have Invision Community v4.4.2 when I search for SQL I don't get a result anymore
Last reply by xtech, -
- 1 follower
- 3 replies
- 337 views
I remember it was turned on for my last server but now on 7.3 and when I turn it on the site shows 500 error..
Last reply by Ocean West, -
- 2 replies
- 314 views
I have around 200 play lists : each play list may have 10 to 30 videos I want to showcase them on website using website What is the best way to do it
Last reply by WP V0RT3X, -
- 1 follower
- 2 replies
- 319 views
We recently upgraded a small community from IPS 3.4.6 to 4.4.10, and we've been mostly happy with the changes, but there seems to be a major problem with the notifications system. It seemed to work correctly for the first ~3 days, but since then (about a week ago) I haven't received a single notification icon or email for my followed topics. I don't know if it's affecting the entire community or not - I can see that there are emails repeatedly being sent from the server to some users, so I assume that some people are getting their normal subscription emails and I haven't received any support messages about the problem yet. However, I've spoken directly with a couple of me…
Last reply by dmurphy2756, -
Delete Me
Last reply by bfarber,
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