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Petra Jane

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About Petra Jane

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  1. Just to update thngs, the reason I was unable to update the custom Icon was because originally, this plugin was bought by the previous site owner, under their Invision license key. When I took over the site and forums, I purchased a new license and this meant that we were unable to access the previous plugin and update it, even though it was listed in our ACP. A quick discussion with Stuart at Invision explained this and simply buying the plugin/app anew under the correct license key solved the issue. Many thanks to Stuart and @Adriano Faria
  2. Hi Adriano, got the new version through, but when I try to install new version, I get an error message: Something went wrong, please try again. And refreshing the page to try again, I still end up with the same error message. Any ideas please?
  3. Okay, thanks. Our board is running 4.5.4.2.
  4. We are running version 1.0.0 and trying to update to 1.1.0 but when I try, I get a message that this is already installed. Do I have to uninstall the old version and buy the new version afresh please? pj
  5. Thank you, it is a really superb plugin, one that should be included by default with Invision! I've added our forum logo which looks really great, and currently a stunning Christmas background that makes the adminlogin page really ZING!
  6. A really nice extra would be the addition of a link back to the forums home page on the Login/Logout page. Any chance please, or a hint on how to add it ourselves?
  7. Ah! Thank you so much. That has resolved my issue perfectly.
  8. I think this is what you are asking for?
  9. Just tried to remove a conversation from the PM Viewer Log, and I got the following error: PMVIEWER213717/3 You have no permission to perform this action Is this not a facility of the viewer currently? Version: PM Viewer 4.0.7 Forum 4.5.4
  10. Where do we set up the actual digest settings please?
  11. Just wanted to be the first to confirm 4.0.4 fixes the issue we've had, so a big thank you to @DawPi for working on this issue. It even picked up the older messages from before it was installed, going back to the previous incarnation of the PM Viewer! Thank you!
  12. Fred's error seems to be the same error that we are having. Looking forward to this 4.0.4 version.
  13. HI, I'm willing to try this after the weekend, IPS suggest installing the latest forum update which I will try this weekend.
  14. Update from IPS: There is nothing there to suggest this is an issue on the IPS side, and would therefore lay with the author. If the author believes it to be the case, they would need to report whatever bug they are seeing to us with the relevant details. In the meantime, as it's not working for us, I would just like to point out, I will not be happy to be billed for any renewal fee in six months time.
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