Julian Jenkins Posted October 3, 2020 Share Posted October 3, 2020 Hi I am doing an upgrade and it has gone through but I keep getting this error and I dont know what to do and the site is down [Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Link to comment Share on other sites More sharing options...
DawPi Posted October 3, 2020 Share Posted October 3, 2020 Is this template customized? If yes, please make backup of it and revert to default. Then check again. Link to comment Share on other sites More sharing options...
Julian Jenkins Posted October 3, 2020 Author Share Posted October 3, 2020 I have done the upgrade and cant access anything now The template was customised Link to comment Share on other sites More sharing options...
DawPi Posted October 3, 2020 Share Posted October 3, 2020 Quote Constant - RECOVERY_MODEUse - Used for recovery of the system when failure occurs in 3rd party items, preventing ACP accessExample value - TRUE optrexnz and Joey_M 2 Link to comment Share on other sites More sharing options...
FZ Posted October 3, 2020 Share Posted October 3, 2020 I have also just lost access to my ACP days after upgrading. I have no idea what is going on, but I am not a happy customer right now. Link to comment Share on other sites More sharing options...
rnorth6920 Posted October 3, 2020 Share Posted October 3, 2020 You could upload the full default theme which would give you access to your ACP again. Then you could alter the custom theme as needed and then set the custom as the default. Link to comment Share on other sites More sharing options...
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