General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
-
- 1 follower
- 3 replies
- 563 views
Hey guys, how do I change the default language when I have uploaded an other language ? Or even better how do I switch of the language selection and that just the uploaded language works ? Thanks for your help HP
Last reply by SeNioR-, -
- 3 followers
- 7 replies
- 429 views
Could someone help me figure out how I can go about exporting existing records from a database in pages from one site and import those records to the same database at the new site? I really don't want to re-create each record manually.. which I have done before and it totally sucks and takes a ton of time. Seems like there must be a way. I exported the database from site1 and imported database.xml to site2 which doesn't include records but includes everything those records should need (I believe). I just don't know how to get the records over. Thanks in advance for any guidance
Last reply by mcsg, -
- 1 follower
- 1 reply
- 294 views
Hi, We’ve set up an article database using a custom field for a preamble and for a short text display on the front page. Now, we’d like the RSS export to include this custom database field instead of the standard Content field. Any idea on how to accomplish this? I’ve been searching the templates for RSS export but have not yet found anything. I realize RSS export from multiple databases may need an identical custom field name on all databases. Thanks!
Last reply by Editorn, -
- 2 replies
- 289 views
Hi there Has anyone created a set of Pages database templates to allow live searching the title field on the front end like in the ACP records listing? Or a plugin/app to do the same? Thanks!
Last reply by mcsg, -
- 1 follower
- 0 replies
- 421 views
Hello everyone, I want to make a few design changes to the products page. IPS is very poor managing payments and the fronted template and the way to show the products leaves much to be desired. I guess that with the help of some specific plugins and custom design, that could be remediated. I would love to have something similar to udemy courses. Not as complex because there are things that are too much, but to be able to see a proper product template both on desktop and mobile. https://www.udemy.com/course/complete-stock-market-starter-toolkit-for-beginners/ On the mobile you can even see a floating price button at the bottom, which is awesome. …
Last reply by OptimusBain, -
- 1 follower
- 0 replies
- 303 views
I cant find it anywhere or a addon that does it, so I'm hoping I'm just missing something. Is there any way to limit the amount of product a user can order (like only 5 patches)?
Last reply by MG501, -
- 1 follower
- 5 replies
- 574 views
Hello, in "Default share images" i set an image 1200x630 px, good for Facebook sharing. However, the sharing on WhatsApp appears afwul: Instead, on Telegram is perfect. What can I do to fix this? Choose Files...
Last reply by Amy Pond, -
- 2 replies
- 526 views
Hi everyone, So I have IPS connected to my subdomain. My main domain has a Crisp chatbox for users. I'm trying to get that chatbox into my subdomain, but not quite sure how. I've tried pasting the HTML code into the <head> of the globaltemplate, but it's not working - no chatbox populates. Has anyone been able to do this? There's no direct integration through Crisp to connect to Invision. I'm copying the Crisp code straight from their website settings module and pasting it after <head> and before </head> below the following code: Should I be doing this differently? Is it just not possible to incorporate this into this website? Thanks f…
Last reply by kreitttbw, -
- 1 reply
- 1.1k views
Hello, Is there a way to ''force'' display of HD emoticons on desktop instead of the regular low-res ones? On desktop, they appear somewhat blurry. On mobile, they are crystal clear and we can zoom in to reveal their details. Take a look, there is a bunch of them here : Gnaaaaaaaaaaaaaa! - Page 8 - CENTRE D'INFORMATION - DEPOTOIR.CA Thank you.
Last reply by bfarber, -
- 1 follower
- 5 replies
- 813 views
I have seen the guest and member chart, but cannot find visitor counts? I also know that monthly costs go up with a certain number of visitors, so have to ask, what is Envisions definition of a visitor, or where do they come from?
Last reply by Joel R, -
- 1 follower
- 11 replies
- 1.1k views
Hi all, I am after any advice, suggestions or examples you have implemented please... I have a new forum that I need to vet/assess new account registrations to ensure they are allowed on... however, I have no way of personally doing this, only the existing members will be able to confirm. So I can see there is a 'Referrals System' and an 'Invite System' applications which are options, however pose some issues in terms of the invite process as they require email addresses. The Referrals System is the more flexible of the two for my needs. My only other thought is to allow anyone to register and put them into an 'unverified' group with restricted posting…
Last reply by DawPi, -
- 1 reply
- 348 views
Hello, We have a moderator group with the permission “View Reports” turned on, however, that group still receives an error when attempting to review any reports (Can’t be accessed by their account.) and they do not have the report icon in the userbar. Does this permission require other permissions to be turned on in order to work? First time in 3 years we’ve had this issue.
Last reply by Morrigan, -
- 2 followers
- 4 replies
- 622 views
I remembered there was some version variable strings like {$version} style in ipb 2.x or 3.x, so I can pasted it on the copyright part or somewhere else. Is there something like that in 4.x? Thanks.
Last reply by sychn, -
- 1 follower
- 7 replies
- 382 views
My site wants to offer a process for club owners to use to select the members for their clubs. It's a play-by-post roleplaying game site, and for us, clubs are actually games. So we're creating a template process by which the game owner advertises their prospective game with relevant information and solicits applications to join. We'd like to offer a standard application form that the prospective player can fill out and submit to the game owner, who can then decide which applicants to accept. Currently, it appears that the only way to prevent people from joining at will is to have a closed club - not idea for our overall purposes, as we'd like game owners to hav…
Last reply by Morrigan, -
- 2 followers
- 7 replies
- 861 views
I can not seem to be able to filter by "Banned" Users which have a Content Count equal to 0 and delete all members found. Is that possible at all?
Last reply by Joel R, -
- 2 followers
- 1 reply
- 365 views
I am trying to transition from wordpress to IPS, but i am really missing the formating options and block styles available on Wordpress. Is there any plug-in that allows blog posts to use blocks similar to the Gutenberg/Elementor blocks used on Wordpress, or any similar solutions that would add the same functionality? EDIT: it seems like elementor can be intergrated with mostly everything, and that developers are encouraged to do so. Has anyone in here tried to work with it?
Last reply by Joel R, -
- 4 replies
- 482 views
Can anyone help me find a way to add the date/time of publishing a new record to a database inside the display title? I found a few things in the community on formatting fields and this for formatting date/time settings, but can't seem to figure out how to implement it in my field. What I would ultimately love to have happen, is for the title to auto-generate: "RR-1/29/2021-6:49a" to each record I add for that specific category, "routine reviews." I'd like this to be uniform across all entries, and these will be made by several members of my team, so I don't want to leave it to chance that everyone will format it as directed. I want these formatted this way since the…
Last reply by kreitttbw, -
- 1 follower
- 2 replies
- 509 views
Hi m8s, Does anyone know how to setup the forum grid view to the guests group by default? Thanks.
Last reply by sychn, -
- 1 reply
- 277 views
Something like this:
Last reply by SUBRTX, -
- 2 followers
- 9 replies
- 918 views
It sounds like "sessions and topic view counters" are stored in Redis, however my question is if these are periodically copied back to the database? What frequency if so. Asking because inevitably services and even servers get reset. Storing in memory forever seems unlikely.
Last reply by CoffeeCake, -
- 2 replies
- 874 views
Hello - I am hoping someone can help me here as I am not sure what is going on but my hoster says it is nothing on their end. My site was functioning perfectly until the other day - nothing has been changed in the way of add-ins or theme or anything at all from the admin side when it just decided to start throwing errors. Sometimes it stops throwing the errors and works perfectly. I either get Error 500 - Error 503 - or Exceeded Database Connections. User 'xxxxxxx' has exceeded the 'max_user_connections' resource (current value: 15) I accessed the log file at uploads/log and here is what is being CONSTANTLY WRITTEN REPETITIVELY when it is down…
Last reply by bfarber, -
- 3 replies
- 596 views
Hi, I deleted the gender field on the member profile. But for all the existing members, is it possible to hide their gender on their profiles, which appears under the number of posted messages? Thanks
Last reply by bfarber, -
- 4 replies
- 337 views
Our editors and writers (authorized users) want to add target="_blank" to their content in 4.4.x Pages articles. Was this ability removed from the CKEditor default link plugin? How can we allow our editors to do this simply? I have read about IPS using HTMLPurifier. Is there reference to this where I can see what is being filtered/allowed?
Last reply by Davyc, -
- 2 followers
- 5 replies
- 426 views
I have a few members on my site who are showing in the admin CP as 'This member must be approved manually'. Can anyone tell me why please? I don't require administrator validation and they're not showing as spammers. Are there any other reasons for the system to ask for a manual validation? Is there any way of seeing why someone has been flagged this way? Thanks
Last reply by Ocean West, -
- 2 followers
- 7 replies
- 669 views
Is it possible to delete "our picks" or edit it and where do I add to it, I did it once but can't figure it out anymore.
Last reply by Luciann,