Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
-
- 6 replies
- 327 views
Appear to be having problem with DEV MODE as created a plug in (my first) following this documentation and got it to work but as soon as I change the contants.php file to come out of DEV MODE (or remove it) I am unable to access my forums, just get a 500 error saying temporary technical error If I replace the constants.php file then forum works Can someone please advise what I have done wrong as the plug in works in DEV MODE but not otherwise so am assuming there likely something else to do before coming out of DEV MODE ??
Last reply by steve00, -
- 0 replies
- 249 views
Did the mod tools move thread popup get changed to its own page? Just tried it and thats what it seems like. I liked the popup meh
Last reply by Netherlord, -
I haven't seen this mentioned on the forum or in the bugtracker in the last months so I'm curious about this issue I'm having and if a solution is planned to be released. If I choose "Prev Week" in View New Content and click on a page number I don't get returned results from that week but just the present week. I'm using these filters in View New Content: Topics Filter results by forums Weekly view (or monthly)
Last reply by Machsterdaemon, -
- 0 replies
- 247 views
Hello, if you look under the primary rank http://puu.sh/jcvBi/2e49ce8621.jpg In this case project lead, how does this community add multiple rank images? I'm using a plugin that I paid for and it seems to just break the permissions upon adding a secondary group. Thanks!
Last reply by MickeyJay AO, -
- 2 replies
- 286 views
Hi I love the staff view link now added into 4.0 but it would be great if I didn't actually show the admin ( or at least certain of them) as many of them are developers working on the site and not for the site as someone to contact or even view. I will be having other staff that members can see and contact if needed Is this possible please? Many thanks if you can help
Last reply by kar3n2, -
- 2 replies
- 254 views
Hi When I activate the commerce app ( nexus) there are two links automatically added onto my my primary main menu, the links are store and support Is there a way to prevent this from happening please? I am wondering if this is part of the skin I am using or if its a setting in IPS itself Thanks if you can help currently I only want to use commerce to allow members to upgrade their membership so its not exactly a store but upgrade link I need
Last reply by kar3n2, -
- 0 replies
- 262 views
I've got my categories within the articles set to "Post a topic to the specific forum each time a new record is added" and "Comments will be posted as replies". The post is indeed made and replies are posted in the forum. However I was expecting those comments to be visible from the article as well, but it seems that this is not the case. Is this correct?
Last reply by tekguru, -
- 2 followers
- 3 replies
- 296 views
Hello support, I've already posted that question at the clients area but they told me it's better doing it here. Next week I'll do another try to convert my vb to ipb4. At the end of every conversion process I had to set all the permissions for the different forums and user groups. Due to the fact that we have over 120 forums and 25 usergroups it was always a lot of work to set the permissions. Some forums and usergroups have the same permissions. Can I speed that up to copy rights from one forum/usergroup to the other or is there no built in feature to do that like we had in vbulletin? Thanks in advance for a feedback.
Last reply by Stuart Silvester, -
- 3 replies
- 332 views
If I require guests to login before they can see content , then i lose the social links. Social links are extremely important at this time , so how do i get people to register and not just surf my site and keep the social links. Why would they register if all the content is available, I really need to find a solution by preventing people from watching content without registering , but also keeping the social links please
Last reply by AndyF, -
- 3 followers
- 10 replies
- 393 views
I don't seem to be receiving registration emails or message via the Contact Us feature since I upgraded to 4.0.10.2. New users are also not receiving confirmation emails when they sign up to validate their account. What is the solution here?
Last reply by Ibai, -
- 2 followers
- 8 replies
- 455 views
I upgraded the board to the latest version yesterday but may have missed this 'fault' I don't know if Im missing something simple or it is a bug. When anyone tries to upload an image from a url nothing happens apart from the spinning circle, it was working fine before the update. However, I do have this in the acp and I don't know if this is related to the above:- The following tasks appear to be locking frequently: rssimport. Please run them manually. If you require assistance with any errors shown please contact technical support Any help would be grateful or do I need to raise a ticket ?? edit :- It works sometimes but 9 times out of 10 it just hangs.
Last reply by Greg W, -
- 1 follower
- 2 replies
- 340 views
So, I want to change how some elements are displayed on mobile. I know it's possible to apply custom css to a certain page/template but I don't know the actual proper way to do this. I know how to write the CSS to take effect on mobile but I can't target it for use in one area. For example, I would like to change the padding on my index so my images etc stretch the full width of the screen, but I don't want to effect the padding throughout the whole suit. I know I could create a new CSS class and change this in the template but I want to keep all customizations in custom.css to prevent errors and loss of customization when upgrading. Any help is appreciated. Thanks.
Last reply by steve00, -
- 1 reply
- 230 views
Is it possible to search for any file by using Sphinx? E.g. searching for '*' would result in all files being shown to the user? Bonus question: can the inbuilt search be coerced to do so? Thanks!
Last reply by poesel71, -
- 4 replies
- 324 views
I'm trying to setup a default image when one hasn't been uploaded. When I place it within the else statement it doesn't work: <section class='ipsType_normal ipsType_richText ipsType_break ipsSpacer_both' data-ipsTruncate data-ipsTruncate-size='7 lines' data-ipsTruncate-type='remove'> {{if $record->customFieldDisplayByKey('upload_images', 'display')}} <div class="cCmsRecord_image"> <div class="ipsUserPhoto ipsUserPhoto_large">{$record->customFieldDisplayByKey('upload_images', 'display')|raw}</div> </div> {{else}} <div class="cCmsRecord_image"> <img class="ipsUserPhoto ipsUserPhoto…
Last reply by ArchangelX, -
- 2 replies
- 292 views
The image that is used for an album category is pulled in from the latest gallery upload. However, an image that is part of a private album is still shown which is clearly a pretty serious breach of privacy. The result is that a private image becomes the face of the entire gallery category until someone else uploads something different. I've attached an example from this forum. Any ideas on the best way to resolve this? Thanks, Si
Last reply by Greenman, -
- 2 replies
- 271 views
what's the number? thanks
Last reply by Terry - AKA Dumbledore, -
- 3 followers
- 25 replies
- 630 views
Hey guys anyone having an issue with the IPS/IPB forum + Pages sometimes while I am browsing or opening the website and I see it expended on the right, and I have to refresh it like 3x times to make it not expended like that, this issue was with them since I installed IPS 4.0 and the issue is also on the default theme on all browsers on different ISPs. anyone know how to fix this ?
Last reply by RazorSEdge, -
- 5 replies
- 578 views
Hello, Fairly new to IPB but I love it already. I am currently setting up a forum for my gaming community, so the site itself is not LIVE and is in offline mode. I have this problem that the page builder dose not save when I remove blocks, even though to looks fine right after pressing "finish editing". But after a F5 the removed blocks are still there. Edit pageremove blocksFinish Editingeverything looks good, removed blocks are goneF5 or change browserchanges is not saved and blocks are still thereIve tried the built in support feature that disabled the theme and even tried to disable the only two plugins I got; Total Time Spent Online and Header Image by IPS Themes. Bu…
Last reply by Asgard Gaming, -
- 1 follower
- 2 replies
- 277 views
Hello there, I'm thinking about the implementation IP Download or Nexus. I'd like to add a few file for free and some paid. Which application is better? Can I set prices in IP. Download? I would like to mention that here on Market is the ability to add free and paid things. How do I set similar things at my website?
Last reply by Joel R, -
- 2 followers
- 4 replies
- 329 views
Creating a topic feed with just "Unfeatured" deselected (i.e. shows all featured topics) doesn't seem to work. I cleared caches, etc.
Last reply by sunrisecc, -
- 1 follower
- 3 replies
- 263 views
When a user log's in can he or she only see what certain portions of the forum ?
Last reply by socceronly, -
- 1 follower
- 0 replies
- 333 views
Hallo I've read you can add a custom staff directory layout: https://community.invisionpower.com/4docs/advanced-usage/custom-staff-directory-layouts-r87/ What I would like to do is list the assigned forums for every moderator as well (well only for the forum moderators, not the global mods or admins, but they can use an existing template). Is that information available in there somehow?
Last reply by ossipetz, -
- 0 replies
- 223 views
I am looking for any guidance, or documentation for my developers on how to share the IPB's header which includes the UCP, the notifications as well as the messages outside of the IPS platform? What would we need to do this? We can't locate any documentation that was on the community site, is it possible to touch base with a developer on this matter? As of note, we wee able to do this with the previous version... It's very crucial that I get this task complete as soon as possible as we are approaching a big deadline for our community.
Last reply by Walking Lightly, -
- 0 replies
- 231 views
Hi, Is there a function for getting to previous (in line) and next (in line) in IPC ? I only see next unread, and go back to article list in article view Thanks.
Last reply by stig olsen, -
- 2 replies
- 276 views
Hi just updated from 3.4.8 to the latest 4.0.10.2 but when I click on a thumbnail image, its acting like a download link and asking if I want to save or open the thumbnail is not opening a full size image ? any ideas, have I missed an option somewhere also why is it when I type a post comment and start a new sentence it puts a space between each line of text, cannot seam to close the gap/space thank you
Last reply by bearback,