Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- 2.4 Upgrade
- Last reply by Cloaked,
23,028 topics in this forum
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- 3 followers
- 26 replies
- 2.1k views
Hi, It looks like the Braintree -> PayPal integration may need some attention. We recently changed our site from the "old" PayPal integration, to Braintree -> PayPal, and have had numerous customers report they can't purchase due to an error. Looking at the invoice in the AdminCP, we see that the error states: Since IPS stores customer states as full text - e.g Texas vs TX - I assume this must be the reason for this error message. The funny thing is I tried purchasing something myself, and could not reproduce the error. We've reverted back to the "old" PayPal method for now, but I think this is worth looking into. Our…
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 870 views
Is there a task that is supposed to be running to correct/update the most online stat? This has been happening for a while now. In hindsight I should've asked when I noticed but hey ho.
Last reply by Karina Harumi, -
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- 1 follower
- 2 replies
- 604 views
Is there a setting or plug-in that notifies the admin when a new user has registered?
Last reply by John Horton, -
I'm just going to directly quote an issue a member of my forum came to me with: So my questions would be: Is there a way to have the notification count subtract by 1, as you click on each notification? If not, is there a way to keep the the messages in the notifications unread, until it is clicked? This leads me to the next issue, and I am not sure if this is a bug. The dropdown notification menu is always marked as "read". But the notification page correctly marks the threads as unread or read. They don't match, and you can take a look at my screenshot for an example.
Last reply by Marc, -
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- 3 followers
- 41 replies
- 2.5k views
I have upgraded top PHP 8.x and the latest forum software. The pages application does not allow upgrade from the admin area, it shows this: I have downloaded the files, uploaded to FTP but skipped same files instead of overwriting as I was afraid to loose the data that I have there. Now I have noticed that there is a manual option to upload a file within admin to upgrade, but I need a .tar file, where can I find this? I couldn't find it in the downloaded files. Usually I would contact Invision Community but they no longer provide support which is a shame. I am even willing to pay for support but there doesn't seem to be an option for this and no reply to my …
Last reply by Marc, -
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I am getting "The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information." when I try to logout. I end up still logged in. Any ideas please? Thanks, Neville
Last reply by Marc, -
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- 2 followers
- 21 replies
- 1.2k views
Hello, I'm trying to connect my already functioning ipb site which is located under: forum-rolnicze.domain with new WordPress site located on forum-rolnicze.domain/wp. I do everything accroding to the tutorial: Unfortunately I can not connect both sites. I get such an error. Error code: 2S361/2 How can I fix it? What did I wrong? Or maybe the tutorial is not up to date with newest IPB (4.7.8) and WP (6.1.1) Any ideas?
Last reply by Marc, -
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- 2 followers
- 7 replies
- 814 views
hello everyone I wanted to know if it is possible to restore the css because I find parts of the code repeated several times
Last reply by Marc, -
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How do I prevent guests from downloading attachments in forum posts and pages article comments?
Last reply by Marc, -
- 3 replies
- 518 views
Another issue I have had for a while. It is still persistent after upgrading tonight. When going into a topic which have several tabs on the top (like for example system/settings/posting), I can only see the content of the first tab. When clicking on any of the other tabs, the rotating "wheel" is showing and the system freezes. The only way to get out is to change to another topic in the left menu. This happens in every topic with multiple tabs and when a tab is chosen. Any ideas what to do to rectify this?
Last reply by Randy Calvert, -
- 3 replies
- 473 views
Hi, I'm just started the automatic upgrade of my forum. It now hangs in the step 4: Download and Extract, and I can't get further. How do I proceed?
Last reply by ssolstad, -
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- 4 replies
- 507 views
I have been running Google ads for a long time. However recently Google are now insisting upon the cookie notice to be shown and working correctly. I have been trying to do this. However it seems that the software is dropping the cookie (_gads) even before users provide their consent. Anyone have a solution? Or suggestion?
Last reply by .Ian, -
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- 2 followers
- 8 replies
- 1k views
Hi. When creating an oAuth for both GraphQL and REST API scopes, you get the Scopes (REST) tab, but what are you supposed to enter where it says Key? Can you put any name, or is it to specify a member id, or perhaps if you have already created a REST API Key, do you need to use the same one or must it be completely different? If you don't enter a Key in this field, the form resets to blank when you select any scopes and hit save, so I imagine that this Key field is required. Thank you!
Last reply by The Old Man, -
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- 2 followers
- 5 replies
- 656 views
create a post with an external link edit post,open source code ,add to url rel="external nofollow" save and inspect link or save,edit again and check source code
Last reply by Jim M, -
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- 2 followers
- 10 replies
- 908 views
We are currently having issues with a 500 Error when clicking into topics. The forum index works just fine but the error occurs when clicking on the actual topic. I checked the error logs on the server and the admin cp. Server isn't showing anything other than blocked IPs. This is the admincp error message that displayed before it went down last night Template store key: template_12_2fb293ac9742a1ebdf0f083ddddd13eb_content missing (newsletters, global, content) I have also been in contact with our server and blocked a few IPs that were making too many hits. Last night the site was completely down then they downgraded our PHP and the site partially came back up.
Last reply by londonmitch, -
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- 2 followers
- 13 replies
- 1.2k views
What is "Fetching info" that shows on photos in pages app articles when the mouse hovers over a photo?
Last reply by beats23, -
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- 1 follower
- 6 replies
- 1k views
Hi Developer Team, On our production forum user login, we have an Auth0 post login flow to get user details from Forum through the GET core/members. This is the code for the Populate forum user data on login: * Handler that will be called during the execution of a PostLogin flow. * * @param {Event} event - Details about the user and the context in which they are logging in. * @param {PostLoginAPI} api - Interface whose methods can be used to change the behavior of the login. */ const axios = require("axios"); exports.onExecutePostLogin = async (event, api) => { const namespace = '<CG API URL>'; …
Last reply by NevC, -
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- 2 replies
- 892 views
I get errors like this from time to time. Is this some error in the system?
Last reply by SeNioR-, -
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- 1 follower
- 11 replies
- 1.2k views
Hi all I have two IPB forums, old one is v4.4, new one is v4.6 I want to add (migrate) old forum's content to new forum. New forum's content has to remain. Does ACP/converter tool can do it? Or, Is it possible via manual way : Which tables should I insert into second forum's DB? I think there's a need to reassign new topic/post IDs to avoid conflict. Does it damage old forum's consistency? Any help will be appreciated. Thanks.
Last reply by Marc, -
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- 6 replies
- 579 views
In \applications\convert\Application.php there is no check to redirect old vBulletin links. It only checks for Expression, Vanilla, Xenforo, and SMF: public function convertLegacyParameters() { $_qs = ''; if ( isset( $_SERVER['QUERY_STRING'] ) ) { $_qs = $_SERVER['QUERY_STRING']; } elseif ( isset( $_SERVER['PATH_INFO'] ) ) { $_qs = $_SERVER['PATH_INFO']; } elseif ( isset( $_SERVER['REQUEST_URI'] ) ) { $_qs = $_SERVER['REQUEST_URI']; } /* Expression Engine */ preg_match ( '#(viewforum|viewthread|viewreply|member)\/([0-9]+)#i', $_qs, $matches ); if( isset( $matches[1] ) AND $matches[1] ) { static::checkRedirects(); } /* Van…
Last reply by Ryan Ashbrook, -
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- 2 followers
- 21 replies
- 1.3k views
I ran into a problem with my hosting company when I did my last newsletter to approx. 3000 registered users. They blocked my email and gave me those instructions under these conditions they would allow bulk emails : ------------- Bulk email is not allowed on our shared hosting. The exception to this is if you are using a program that does staggered shipping. The following guidelines apply on shared hosting. 250 emails per hour and 40 emails per minute. --------------- Is there a way I can setup my system to those limitations ? Thanks for your help in forward.
Last reply by Jim M, -
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The link remained behind; however, the image no longer displays. The image was a book cover for the Smith Falls Police Service. Here is a link to the image that is missing: http://cpica.invisionconnect.com/uploads/gallery/category_35/gallery_1_35_12233.jpg The actual record url is: https://cpica.ca/topic/123-ca-on-smiths-falls-police-history/#comment-163 The issue was brought to my attention as the other url on the record is broken and needed to be updated. (I have left it as is for the moment) Can you have a look to see if the image could be restored? Thanks for any insight you have.
Last reply by Nathan Explosion, -
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- 1 follower
- 1 reply
- 313 views
Problem fixed, I think thank you
Last reply by Marc, -
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- 3 followers
- 9 replies
- 956 views
I set up a new forum (self-hosted) for a client at the start of 2023. Using the Bulk Followers plugin, they are adding people as followers of certain forums so they get notifications to new posts, rather than relying on them to do it (this is a members only forum so they aren't intentionally spamming people.) On several occasions they have had several people "drop" from following a forum. Today was an example - there should have been 47 people following a forum, but when they checked before a post (which they are doing because they don't trust things at this point), there were 17. So they added those people back as followers so they would be notified of an importa…
Last reply by Todd R, -
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- 5 replies
- 619 views
In the alternative contact account there is an option to upload a file, but it throws the following error: And on the account where the license is purchased, there is no option to upload a file at all.. I would like to add that I can also only post on the forum from the alternative contact account, from the account connected to the client area I cannot..
Last reply by Grafidea, -
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