NevCSeptember 27, 2022 in Technical Problems
I am getting "The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information." when I try to logout. I end up still logged in.
Any ideas please?
Please disable all 3rd party items and test this on a default unaltered theme in the first instance. If you are then still having any issues, please let us know and we can take a closer look
I see that our plugins are currently disabled. Still there is the error though.
The issue was with our theme, we put the standard theme and the issue resolved.
I've just discovered that we're having this issue too, but only on the mobile version of the site. We're using the standard theme, and no plugins or modifications that I'm aware of.
I cleared the system caches, and the problem appears to have gone away. Hopefully this remains the case!
Glad to hear that resolved your issue 🙂
Started January 11, 2020
Started Yesterday at 04:08 AM
Started 1 hour ago