Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 5 replies
- 292 views
Is there any way to prevent certain sub forums (outside of group permission) from showing up in the Activity Stream? We have a few paid sub forums for vendors but would prefer their content not show up in the activity stream if at all possible.
Last reply by eGullet, -
- 4 replies
- 314 views
Hello I've read the guide to install through FTP there it says if i have Cloud IPB (what i have now) i can forget all and all will be made automatically, but theres nothing expect a blank page. I already contacted customer support but they take long to reply :/ . I also cant connect to the FTP Account, i allow the certificate on filezilla but doesnt work. I can connect to all my other FTP Accs normally just this not. Help please? My payment got already accepted. Thanks in advance
Last reply by Mark H, -
- 1 follower
- 9 replies
- 1.2k views
"You do not have the cURL PHP extension loaded or it is running a version less than 7.36. While this is not required, it is recommended." I would like the latest and have googled how to do so however I am not finding anything of use. Could someone show me a site that shows such upgrade or tell me how. Thanks for reading.
Last reply by Gravi5tar, -
- 0 replies
- 255 views
Whenever I try to save the following settings for a group, they reset to 1 upon saving: With the exception of how many times the group can change their display name. Any idea how to stop it from resetting back to 1?
Last reply by Fatal Resort, -
- 1 follower
- 4 replies
- 355 views
Anyone encounter this before: The security token used to validate your session is missing or invalid. This can happen if you have been inactive for a long time or followed an incorrect link to the upgrader. Please restart the upgrader to resolve this issue. Error code: 3S109/4 This is immediately after I log into /admin/upgrade/. I have cleared cache, bounced the webserver, etc.
Last reply by maddog107_merged, -
- 2 replies
- 394 views
Ive decided to cancel my Nexus subscription and move my product sales elsewhere How do I remove/delete Nexus from IPB recognizing it, as it questions me about Nexus related files all the time, even though I deactivated it
Last reply by HippieDude, -
- 1 follower
- 17 replies
- 518 views
I get the following error message when attempting to upgrade Invalid argument supplied for foreach() /usr/share/nginx/html/applications/core/setup/upg_101016/upgrade.php::51
Last reply by craigf136, -
- 1 reply
- 335 views
I have a forum set up so that users should only be able to see and respond to their own threads. However, the forum still shows all of the topic titles. They can't view the actual thread, but considering it's meant to be a "private feedback" and somewhat confidential, it's a little irritating. Am I missing something? " Users can see topics posted by other users? " is disabled for that forum.
Last reply by The.Reaper, -
- 2 replies
- 287 views
Hi all So I just installed a nice new clean copy of version 4.1.3 yesterday and after a successful install, I so this box in the top corner (That was a fast new release haha) So I clicked to update to the new version and I get this every time I try and upgrade.... ( ! ) Fatal error: Undefined constant 'IPS\TEST_DELTA_ZIP' in C:\wamp\www\website\applications\core\modules\admin\system\upgrade.php on line 99 Call Stack # Time Memory Function Location 1 0.0000 247336 {main}( ) ..\index.php:0 2 0.3920 …
Last reply by The.Reaper, -
- 1 follower
- 4 replies
- 309 views
Hi, how can i deal with the embedding in post of non secure image sources? For example, if i embed this image here, the site looses the "green key locker" symbol. Is there a way to route images though the server?
Last reply by xtech, -
- 1 follower
- 17 replies
- 597 views
Hey there, hoping to get some help from the centminmod/nginx users here. I just moved from apache, centminmod is setup, seems all good. I have copied all files across, leaving the htaccess and the DB is uploaded also. However, i am getting a 500 error (domain in sig) and at the moment im not entirely sure why. Are there any other hidden IPS settings I need to change over or something?
Last reply by Bluto, -
- 0 replies
- 250 views
I used to have a block on my old 3.4 site which embedded my sites chatroom inside, I can't see to manage to get the block working and my attempts to re-make a new one is failing. I'm hoping somewhere may know a way I can do this? This is the link I am trying to embed. http://prideofnottingham.co.uk/cometchat/modules/chatrooms/index.php?id=1 I have created the page but I can't get the HTML block to work with the code. This is the code I used previously. <!-- isHtml:1 --><!-- isHtml:1 --><div style="text-align:center"><iframe src="http://prideofnottingham.co.uk/community/cometchat/modules/chatrooms/index.php?basedata=null&…
Last reply by Joey_M, -
- 7 replies
- 477 views
Hello Guys I've recently switched hosts, but for some reason on my new host the friendly URLs seem to fail. Any idea what is happening here? You can see for yourself here: https://forum.windowsinstructed.com/index.php If you receive an offline message then your DNS is not updated and are visiting the old server. Would love to hear a solution Thanks all!
Last reply by xboss, -
- 2 followers
- 4 replies
- 399 views
I upgraded and installed ips 4.1.4 again but the status updates are gone. I enabled them in settings but it's simply gone on my forum.
Last reply by espacemusculation, -
- 1 reply
- 387 views
I tried to do the upgrade through the AdminCP and it's not allowing me because I have modded the login.php and register.php. Does this mean I have to download the full package and upgrade that way?
Last reply by Admonstrator, -
- 0 replies
- 300 views
SInce updating to 4.1.4 the notifications are showing the RED notice, but I cannot access the content I cannot even "View all notifications" Something went wrong. Please try again. Error code: EX2048
Last reply by HippieDude, -
- 1 reply
- 281 views
im looking for 2 plugins the first one is : announcements - to replace the "global message" like a topic in the top of the forum the second : ranks of the forum - like Admins, manger, inspector, user, banned to be under my forum statics if you know what i mean thanks ffor everybody who's trying to help me
Last reply by ucjohn, -
- 1 follower
- 3 replies
- 302 views
How would you set outgoing email to a noreply address for notifications (get too many failures) but when sending bulk mail, it sends from an active mailbox? It seems Invision can do this with a noreply@ and support@. You'd have to edit the outgoing email in email settings every time you wanted to send a bulk mail, unless I am missing something. No place for a second one or any options in Bulk Mail. Thanks!
Last reply by chilihead, -
- 1 follower
- 8 replies
- 365 views
Previously we had a 100% private forum. We are now trying to open up a tiny bit so we are letting guests view 1 individual forum area and the topics etc. Problem is, in the category permission set for Guest... the option is grayed out. So I can't let them view that one individual forum area like we want as it needs to be able to view the category which grays out that option. All other permissions are checkable but not that one? Any ideas why or how I can change this? I've been through all the admin options I can think of... Thanks
Last reply by JLS, -
- 2 replies
- 287 views
when one enables memcache is the Servers section for the ip of your Server? i just want to be 100% sure.
Last reply by Netherlord, -
- 1 reply
- 303 views
Hello all i have a problem when i try to update to 4.1.4 this is what i get see screenshot
Last reply by glowpowner, -
- 0 replies
- 256 views
Hey there all, I am looking for someone to create a front page with articles please.. I am willing to pay for anyones time.. Regards, Paul..
Last reply by Nukeproof Mega, -
- 0 replies
- 258 views
Heya. I'm having some issues where random topics and userprofiles show the EX0 errorcode. Also, my sidebar suddely decided to stop floating on the righthand side and is now floating at the bottom of my forumindex. I can't afford any more downtime, is there a solution for these issues?
Last reply by PANL, -
- 1 follower
- 2 replies
- 275 views
Hello! Is it possible to merge two IPS4 communities? As far as I know, Converters 3.4 can merge two 3.4 communities into one. Will it be possible for IPS4 using IPS4 Converters? Or using other method? Thanks in advance!
Last reply by Ilya Hoilik, -
- 1 follower
- 2 replies
- 331 views
after upgrade to 4.1.4 I can't use forum ERROR template_store_missing can't log to ACP can't view forum can't ALL https://jk-forum.ru/
Last reply by TVplaneta,