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Cloud Installation?


Hannes Hopfer
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Hello

I've read the guide to install through FTP there it says if i have Cloud IPB (what i have now) i can forget all and all will be made automatically, but theres nothing expect a blank page. I already contacted customer support but they take long to reply :/ . I also cant connect to the FTP Account, i allow the certificate on filezilla but doesnt work. I can connect to all my other FTP Accs normally just this not. Help please?

My payment got already accepted.

 

Thanks in advance

 

Edited by Hannes Hopfer
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Hi,
I think that your account isn't set up yet.

Maybe you can submit an urgent ticket by choosing "Severity: Client Critical" (Support system: https://www.invisionpower.com/clients/index.php?app=nexus&module=support&section=new ) But if you ordered your cloud package just a few moments ago I would think that you need to wait a little bit longer ;) 

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